I love how customizable it is, while still being accessible for the average user. It also feels well priced for what you get. The account directors and support team are always willing to listen, understand, and work with you, whether you’re sharing an idea, running into a roadblock, or simply have a different perspective on how something should be handled. Review collected by and hosted on G2.com.

The support team will work themselves in to a meeting, or logic hole.

There are some inconsistencies across how tickets, data flows, and integrations are handled. it's hard to find the line between a professional service and a true support ticket after implementation is done. and sometimes you think you're very straight forward in your SOW and they tell you that it's a professional service and well need meetings to identify the level of effort. Review collected by and hosted on G2.com.