G2

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

6/3/2026

"A Valuable Tool for Efficient Dispute Resolution"

4/5

What do you like best about Justt?

What I like best about Justt is its ability to automate the chargeback dispute process end-to-end, significantly reducing the manual effort required from merchants. The platform gathers relevant evidence, creates tailored dispute responses, and submits them automatically, helping improve recovery rates while ensuring deadlines are met. In addition to saving time and operational resources, Justt provides valuable insights into dispute trends, enabling merchants to identify root causes and take proactive measures to reduce future chargebacks. Review collected by and hosted on G2.com.

What do you dislike about Justt?

One area that could be improved is the level of visibility and customization available for highly specialized dispute strategies. While the automation is a major strength, some merchants may prefer more granular control over evidence selection, response logic, or case-specific handling. Additionally, the effectiveness of dispute recovery can vary depending on the card network, issuer, and available transaction data, which means not every chargeback can be successfully recovered through automation alone. Review collected by and hosted on G2.com.

What problems is Justt solving and how is that benefiting you?

Justt helps solve the challenges associated with managing chargebacks, including the time-consuming process of gathering evidence, responding to disputes, and tracking outcomes across multiple payment providers. By automating these tasks, it reduces operational overhead, improves dispute recovery rates, and ensures cases are submitted accurately and on time. This allows teams to focus on higher-value activities while recovering revenue that might otherwise be lost, ultimately improving efficiency and reducing the overall impact of chargebacks on the business. Review collected by and hosted on G2.com.