Juro Reviews & Product Details

Juro has been a central part of our Legal team, enabling us to manage contracts seamlessly.

The platform makes it easy to categorise agreements and we’ve seen a clear increase in efficiency alongside a reduction in time spent properly filing and locating contracts.

The ability to set up tailored templates with differing workflows and review processes has been particularly helpful for adapting to a variety of contract types.

Customer support is exceptional - live chat queries are answered within hours and our customer success manager is always quick to respond and point us in the right direction. Review collected by and hosted on G2.com.

Setting up the workflows / smart fields within the templates can be time consuming, but this can be avoided if you have internal capacity to dedicate time specifically to this.

It would also be helpful if it could search for specific clauses within existing contracts which would speed up drafting if you just needed a clause as a template when drafting another contract. Review collected by and hosted on G2.com.

Implementing Juro has revolutionized the way that my team manages contracts! Tasks that used to take 1-2 hours are now completed in a fraction of that time! We no longer have to upload a new template every time we find a typo or need to update contract text - all contract templates can be edited directly in Juro! Their rules/conditional technology allows you to easily hide or show text so that similar contracts types can use the same template eliminating the need to maintain multiple templates in order to include special conditions. Unlike other platforms, Juro's contracts give the look and feel that you typed the contract yourself - the text formats automatically to the length of the data you are merging in so you no longer have to leave extra large spaces for merged text or worry that your merged fields will write over your contract language. Notification emails are customizable, branded with our logo, and professional looking! And best of all - users and staff alike find the system extremely easy to use! Review collected by and hosted on G2.com.

I have nothing negative to say about Juro at this time - we implemented less than 6 months ago and everything has worked great! We initially purchased Juro to solve one problem on our team - and we are not expanding our use of the product because we like it so much! Review collected by and hosted on G2.com.

It's an all-in-one workspace which streamlines the entire contract lifecycle which makes it easier for us as in-house legal counsel and a fast moving business. We do not need to witch between Word, email, PDFs and e-signing tools. We have also been utilising self-serve templates like NDAs for HR or the rest of the business to use without consulting legal.

We are able to track contract analytics and effectively manage contract data like renewal dates, values and statuses. The set up is logic and speeds up contract implementation. Review collected by and hosted on G2.com.

The search and data extraction may at times be a bit basic and does not offer the best insights. Review collected by and hosted on G2.com.

Juro enables fully digital and collaborative contract work without media disruptions. The intuitive interface allows for quick onboarding – even for non-lawyers. Customizable templates make standardized, legally compliant contract creation extremely efficient. Automated workflows help us in the legal team save significant time, particularly for routine agreements like NDAs or service contracts. Collaboration with internal stakeholders is seamless and fully transparent. Review collected by and hosted on G2.com.

For more complex contract structures or heavily negotiated agreements, the tool can sometimes reach its limits – especially regarding advanced formatting capabilities in the editor. Integration with certain third-party enterprise systems (e.g., document management systems) could be more flexible and extensive. That said, these are minor issues given how solid the core functionality is. Review collected by and hosted on G2.com.

Juro is easy for business teams to use, with intuitive templates, a smooth e-negotiation and e-signature process, and excellent overall user experience. Customer support is responsive and efficient, always quick to help with any issues. I also really value the ability to integrate Juro with other tools we use Review collected by and hosted on G2.com.

In my opinion, Juro is currently better suited for working with templates than for reviewing third-party paper contracts, although this area is steadily improving. It can also be a bit challenging to understand how to properly set up and manage the contract library, for example, finding a simple way to link amendments to main contracts could be more intuitive.

But overall, it's an excellent platform: modern, user-friendly, and continuously improving Review collected by and hosted on G2.com.

Juro is very easy to implement with our business colleagues, and allows for significant flexibility to draft, negotiate and archive contracts.

I particularly appreciate:

- enabling business partners to manage contracts independently with limited guidance from the legal department;

- having the whole contract lifecycle on one platform; and

- the internal / external comment sections functions. Review collected by and hosted on G2.com.

Some functionalities could be more user-friendly:

- the contract redlining has limited options (acceptance or rejection in full, no redlining of the redlining is available);

- the negotiation flow is not alway clear on the platform. Review collected by and hosted on G2.com.

Being able to set up templates with differing access levels to edit has kept our contracts more consistent since using Juro. We also had a great onboarding process that was very hands on and helpful, and customer support has been great so far! Review collected by and hosted on G2.com.

The pricing of Juro is steep for the size of our organization. In addition, not being able to tag contracts outside of the folder system and not being able to link contracts (for example, amendments to previous contracts) can be frustrating. Review collected by and hosted on G2.com.

We’ve been using Juro for 2 years now, and it has become an essential part of our legal operations. The platform allows us to create, collaborate on, and manage contracts with ease. The customer support deserves special praise - not only are they very responsive and helpful, but they proactively guide us in leveraging functions and new features to get the most value out of the platform. I also appreciate how the product kept evolving; the team continuously ships improvements that show they really listen to user feedback. Review collected by and hosted on G2.com.

As with most platforms, it takes a bit of time initially to fully explore and understand all the available features. However, Juro's intuitive interface, onboarding trainings and support team make the learning curve absolutely manageable. Review collected by and hosted on G2.com.

As a lawyer focused on legal ops and efficiency, I value tools that truly make a difference to my workflow and I use Juro every day. Juro is an excellent contract platform that positively evolves constantly. The team genuinely listens to customer feedback and turns it into meaningful updates really fast. Everyone I’ve interacted with is friendly, professional, and provides excellent customer service. Combined with an intuitive interface and powerful features, it’s a platform that truly works with you to improve your contract processes. Juro is also very easy to implement and integrates with key day-to-day applications such as Word and Slack. Review collected by and hosted on G2.com.

If I had to name one area for improvement, it would be expanding customer support to a 24/7 service during the workweek, which would make an already great experience even better. Review collected by and hosted on G2.com.

Juro is a really good middle-priced contract lifecycle management system. The system was really easy to implement and it didn't take us long to get going once we had signed. It covers all the basics we need in the legal team (contract template management, restricting editing to smartfields only, reporting) and is also easy for our sales colleagues to use. I like the user interface and the customer support has always been really helpful and efficient. We are currently now looking to integrate our Juro system with Salesforce which so far is going well. I also really like the Word plug-in which I use a lot for complex legal drafting and formatting requirements, to then sync back with the Juro platform. Review collected by and hosted on G2.com.

Almost nothing! The system could have a better way of reflecting parent-child contract relationships, but the folder structure is a workaround for this currently. Otherwise I'm still really pleased with our selection of Juro as our internal CLM platform. Review collected by and hosted on G2.com.