
Having the entire contract process in one place has been really helpful. We can draft, get approvals, send documents for signature, and store the final version without constantly switching between Word, email, and a separate signing tool.
The templates and smartfields are useful as well. The commercial team can manage standard agreements on their own, so the Legal Team only gets pulled in when something genuinely needs legal input. Review collected by and hosted on G2.com.
A few things could be better:
- You can't upload a signed PDF over a template once it's been through negotiation, which is frustrating when a deal gets signed outside the platform and you just want the executed copy on file.
- Formatting sometimes breaks, so documents need tidying up more often than they should.
- The Word integration isn't quite there yet - it works, but not seamlessly.
- I've found the AI assistant (Operator) unreliable, so I don't really trust it for anything I can't double-check myself. Review collected by and hosted on G2.com.