![Sebastián C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastián C.") SC Sebastián C. Cloud Security Engineer Mid-Market (51-1000 emp.) 2/13/2024 More Options - - [Respond as JumpCloud](https://www.g2.com/survey_responses/jumpcloud-review-9229843/official_response/new) "Personal Take on the IT Game Changer" 5/5 What do you like best about JumpCloud? Its multi-factor authentication feature, which consistently receives high ratings for its robustness and reliability. This level of security assurance is crucial for organizations prioritizing the safeguarding of their resources and user identities. Users also appreciate the platform's seamless single sign-on capabilities, which streamline access without compromising security Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The management of offboarded users in JumpCloud, noting that suspended users still require a license, which can lead to unnecessary billing. Additionally, there seems to be a desire for more flexibility in license types to accommodate different user categories such as guests, frontline workers, and contractors. This feedback suggests a need for a more nuanced approach to user management and billing structures to cater to diverse organizational requirements Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? JumpCloud is solving the complex problem of identity and access management in the cloud era. It benefits users by providing a unified platform for directory services, device management, and identity access management. This results in streamlined user lifecycle management, from onboarding to offboarding, and enhanced security through multi-factor authentication and single sign-on capabilities. Organizations gain from improved operational efficiency and robust security that adapts to varied environments and user needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 3916 reviewers think of JumpCloud 4.5 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/jumpcloud/reviews)