
RL
Richard L.
Managing Director / Production Director
Small-Business (50 or fewer emp.)
"Slow support. 7 months to resolve an issue and they're not bothered"
What do you like best about JumpCloud?
Simple MDM. Not much else is that good so I wouldn't say much is best. Review collected by and hosted on G2.com.
What do you dislike about JumpCloud?
Support is terrible. 8 months to resolve an issue. Often one or two week replies even when I have been put onto someone senior. Asked for compensation - they stated leave and go elsewhere. Not exactly making you feel a valued customer. I'd avoid and go with the other options available. Review collected by and hosted on G2.com.