Matt C.
MC
Senior Software Engineer - SRE
Computer Software
Mid-Market (51-1000 emp.)
"Game Changer for modern Identity and Systems Management"
4.5/5
What do you like best about JumpCloud?

The company itself makes this product amazing. Customer service is top notch. The product offers so much more than first appears when looking at their website. Not only do you gain the ability to manage user directories, but SSO access to dozens of common platforms, systems management through policies tailored for all three major platforms (Win, Linux, Mac). Full API management capabilities through shell or Power Shell libraries make it almost infinitely customizable to your needs. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

Being a company with continuous deployment of new features and updates, there are times when features come out that get in the way. The ability to search machine attributes is fantastic but the popup menu that appears every time you type in the system search bar is obnoxious. The other area that could use some UX work is the ability to work from a mobile screen. Their management console is not adaptive and makes it basically impossible to make changes from a phone. Review collected by and hosted on G2.com.

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