
I use JumpCloud to manage Computers, Tablets, Smartphones, Users, Access, Software, WiFi Connection, and Updates at my company. I like how it centralizes processes and makes them easier. The zero-touch enrollment, notifications, and friendly remote support are beneficial. I particularly enjoy using JumpCloud Remote Assist daily on Windows and MacOS instead of Anydesk. The logs for each user and computer are useful. Initially, setting it up was tough, but the JumpCloud team greatly helped, making it easier afterward. Review collected by and hosted on G2.com.
I think the Software Management could use some improvement. It's not quite there yet, especially when it comes to re-sending or scheduling software updates. Having action buttons to easily re-send software installations or updates and a scheduling option would really make things better. Review collected by and hosted on G2.com.