Prasad Kumar M.
PM
Systems Architect
Mid-Market (51-1000 emp.)
"The only comprehensive IAM and Device Management platform out there"
5/5
What do you like best about JumpCloud?

To the best of my knowledge, JumpCloud is the only solution uniquely positioned to unify IAM with Device Management, supporting multiple protocols such as agent-based integration, LDAP, and RADIUS. All this with an easy-to-use user interface and a robust set of APIs allowing integration with our other applications. Their comprehensive documentation makes easy integration possible with devices and applications, and on the rare occasion when we ran into issues, the customer support was ready to go above and beyond. This centralizes user and device management for us, and we’ve since rebuilt our entire operations around JumpCloud using it every single day to fully leverage its capabilities. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

JumpCloud password manager continues to be its weakest point even with its unique decentralized syncing approach. It doesn't compare against some of the best solutions out there and the clients are a hit or miss. Also, options not showing as part of the current offering show up in the sidebar, clicking which starts a trial. It would be helpful to only show options in the navbar for features subscribed to. Review collected by and hosted on G2.com.

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