![Elyse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elyse D.")
ED

Elyse D.

504 &amp; Testing Coordinator

Mid-Market (51-1000 emp.)

8/20/2026

"Fast, User-Friendly Form Builder with Great Google Drive Integration"

4.5/5

What do you like best about Jotform?

Jotform was fast and easy to set up and took no time to build my 1st form. The settings were user-friendly; it integrated with Google Drive, and when I unexpectedly hit the max response quota, I could switch to a monthly plan at a great price. I loved that I didn't have to pay upfront for the entire year. This is a great tool for sending and receiving signed forms. It even organizes them for your records and makes it easy to see who has responded. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I was surprised by the limited number of responses in the free version, and I had many responses I couldn't submit over the weekend. I had to go back the next week to get a monthly membership to correct the mistake. I would have avoided this in the first place if I had known the max quota limitations, but they weren't advertised anywhere. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform is keeping and organizing important consent information I need for documentation purposes. Review collected by and hosted on G2.com.

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Response from Richie Pareja - Contractor of Jotform

[Editedit](https://www.g2.com/survey_responses/jotform-review-13336824/official_response/edit)

Hi Elyse,

Thanks for your 5-star review. We're delighted to hear that Jotform was quick and easy to set up and that you were able to create your first form with ease. Our free Starter plan is designed to give users an opportunity to test Jotform's integrations and available features before upgrading to a paid plan. That said, we understand how important it is to have clear visibility into the plan's response limits so you can choose the right option for your needs. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Current UserValidated ReviewerSource: Organic

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