# Joomag Reviews **Vendor:** Joomag **Category:** [Content Creation Software](https://www.g2.com/categories/content-creation) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 ## About Joomag Joomag is a leading Content Experience Platform for creating and distributing high-design, personalized content at scale. Leveraging AI and Content Automation, Joomag enables non-creatives to effortlessly produce and deliver exceptional content experiences across all devices and mediums. It boosts ROI by providing actionable insights, uncovering reader interests, and re-engaging audiences through targeted campaigns and tailored recommendations. Trusted by over 5,000 customers globally, Joomag offers a comprehensive solution for optimizing content strategies and driving meaningful engagement. ## Joomag Pros & Cons **What users like:** - Users value the **ease of use** of Joomag, appreciating its intuitive interface and prompt customer support. (4 reviews) - Users consistently praise Joomag's **exceptional customer support** , noting its responsiveness and personal approach to problem-solving. (3 reviews) - Users find Joomag's **ease of use** and responsive customer support to be exceptional and highly beneficial for their needs. (3 reviews) - Users appreciate the **rich features** and **exceptional customer service** offered by Joomag for their publications. (2 reviews) - Users value the **intuitive interface** of Joomag, enhancing their overall experience with ease of use. (2 reviews) - Users value the **analytics tool** in Joomag for providing essential data for insights and reporting. (1 reviews) - Client Interaction (1 reviews) - Content Management (1 reviews) - Continuous Improvement (1 reviews) - Customer Engagement (1 reviews) **What users dislike:** - Users find Joomag **fairly expensive** , with some expressing dissatisfaction over pricing and customer service experiences. (3 reviews) - Users find Joomag to be **fairly expensive** , with issues in customer service and billing practices causing dissatisfaction. (2 reviews) - Users express frustration over **payment requirements** and poor customer service, making them hesitant to recommend Joomag. (1 reviews) - Users are frustrated with Joomag's **poor customer support** , facing unresponsive service and issues with billing and refunds. (1 reviews) - Users report **horrible customer service** from Joomag, facing issues with refunds and lack of support. (1 reviews) - Pricing Issues (1 reviews) - Purchasing Issues (1 reviews) - Steep Learning Curve (1 reviews) - Users experience **technical issues** with Joomag, such as publications failing to load and poor customer support responsiveness. (1 reviews) ## Joomag Reviews ### 1. Easy to use, with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Joomag?** We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few days to master and onboarding staff over the years has been easy. It allowed us to display our magazines in a much more professional format than a plain PDF and we were also able to publish to the App Store and Play Store directly from Joomag's back end. The web version integrated easily and automatically into our website with just a snippet of code. Their customer service team was alway prompt and friendly, helping as fast as they could and we've had very few issues over the years. **What do you dislike about Joomag?** We don't have as much control over the app stores as we'd like - having to contact their team for image/copy updates or push notifications instead of doing them ourselves. **What problems is Joomag solving and how is that benefiting you?** Showcasing our magazine in a professional and visually compelling way with minimal developer expertise necessary. ### 2. Joomag is great but its tech support is especially exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Joomag?** We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive interface, as well as the rich features that a license offers. But where the rubber meets the road is the exceptional customer service when you get yourself into a jam. Their crack team is very responsive, competent and personable. I've had nothing but positive experiences with the software as well as the people of Joomag, and I highly recommend this company and its products! **What do you dislike about Joomag?** There's a lot to love and I haven't discovered anything I dislike. The price of an enterprise program is a bit steeper than I would like, but every software company is raising its prices. Joomag remains a good value for now. **What problems is Joomag solving and how is that benefiting you?** Joomag's support team members were great about post-production issues including distribution and torubleshooting with our users. ### 3. A support organisation from heaven **Rating:** 5.0/5.0 stars **Reviewed by:** Tom R. M. | CEO - Magazine Publisher - Social media advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Joomag?** Whenever you need help, support is always only moments away on their chat. I have been using Joomag for 11 years now and been with them on their development journey. We have grown from a small solution to the enterprise solution. I would like to say that their entry level solution gives a lot. And the system is very easy to use. Yes of course, we wonder about how to solve thing from time to time, and then the Joomag support team is just seconds away to help you out. I am now using it on a number of different magazines, from industry business to consumer magazines. Work just as fine either you design your magazines in programs like Adobe InDesign or if you design it in the Joomag software. If you condider to make a digital publication, I highly recommend trying out Joomag. **What do you dislike about Joomag?** This is a hard question. On rare occassions we need special things, like a new category in their Newsstand (a platform where you can post your publication so new people can discover you without you doing much). May take some time to get your suggestions through. **What problems is Joomag solving and how is that benefiting you?** Joomag gives us a tool to distribute our publications. A tool to store our publications. A tool to sell our publications (some of them). ### 4. Joomag User Experience and Customer Service is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Joomag?** Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He really made an attempt to get to know us as a customer and what our business needs were and even make suggestions on ways to improve the use of Joomag product. We have been with Joomag for 10+ years now and look to continue our relationship. **What do you dislike about Joomag?** No real downsides. Suggested feature to be able to build your software with needs and pricing options that work best for your team with launch of basic package. **What problems is Joomag solving and how is that benefiting you?** Joomag allows us to publish our publication digitally and allows for readers to have seamless interaction with our product. ### 5. They billed me early then refuse to provide a refund - and won't answer the phone. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Joomag?** The platform itself was easy to use. That's about all I say. **What do you dislike about Joomag?** We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, double the price, and refuse to refund or answer the phone. I would not recommend this site to anyone. Horrible customer service. **What problems is Joomag solving and how is that benefiting you?** We needed an interactive news publication that allowed for embedding video and links. It served this purpose. ### 6. Amazing product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Tori B. | Digital Content Editor, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Joomag?** Joomag is very user-friendly and has helped our team avoid endless PDF uploads to our website. My favorite feature is the ease of replacing a PDF within the tool or just a one-page update if desired. Another feature is the analytics tool. I've found it very useful to help provide data to our stakeholders for our Annual Reports. **What do you dislike about Joomag?** Nothing! I always see improvements in the system. **What problems is Joomag solving and how is that benefiting you?** Joomag is very user-friendly and has helped our team avoid endless PDF uploads to our website. PDFs are so easily managed in this application with a simple replace method. ### 7. Working with Joomag has been a very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Joomag?** The Joomag team has been very responsive to our needs as we developed and set up our platform! They are very good listeners and have implemented our vision with precision and professionalism. They even developed some new ways of interacting with our products that have greatly enhanced our implementation of our platform. We are truly looking forward to using this platform and have great hopes that it will help us expand our strategies in the digital world. Our CSR and development team are the best!! **What do you dislike about Joomag?** There is nothing I dislike about my experience to date! **What problems is Joomag solving and how is that benefiting you?** We needed a note-taking component to our platform that Joomag was able to develop - a wonderful way for our end users to interact with our resources. ### 8. Upload issue fixed quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Kristie T. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Joomag?** After running into an issue uploading a file to our Joomag account, I emailed the help desk. Roberta Wilson responded right away to explain what the problem was on the backend and quickly took care of the upload issue. I was able to log back in and get my work done ASAP. Friendy and fast. I really appreciate the help and the responsiveness from customer service. Thank you! **What do you dislike about Joomag?** I can't think of anything I do not like. It is so easy to use and our published items look great! **What problems is Joomag solving and how is that benefiting you?** Joomag helps me publish all of our Community Education products in a reliable and professional way. It makes publishing digitally very easy! ### 9. Overall, recommend Joomag for digital magazine creation **Rating:** 4.5/5.0 stars **Reviewed by:** Ignacio L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Joomag?** Joomag offers great support. The joomag team is available to help when you run into any issue. The platform is easy to use and navigate. They're constantly rolling out new features. **What do you dislike about Joomag?** One drawback if a publication is saved as a draft, it still uses one of your publications alotment within your subscription. I feel it should only count as a publication if it is live. **What problems is Joomag solving and how is that benefiting you?** Ability to take our current print version of our magazine and convert it to a digital version quickly. ### 10. Excellent Experience With Joomag **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Joomag?** The team assigned to help me and my team succeed from our launch back in May 2021 to the present are the most caring, thoughtful, and constructive people my team and I have ever worked with. **What do you dislike about Joomag?** Probably the increase in cost, which is understandable as they are providing more services for their clients to experience success. **What problems is Joomag solving and how is that benefiting you?** I wanted a digital magazine platform for my Inspirations For Better Living digital Magazine by From My Mama's Kitchen® ### 11. Joomag Site and the Customer Support / Technical Team has Gone Well Beyond Our Expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug D. | Senior Managing Partner / Vice President of Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Joomag?** Exceptional Technical Support and Service **What do you dislike about Joomag?** Absolutley no downsides and only upsides **What problems is Joomag solving and how is that benefiting you?** Allows us to provide a 24/7 website that stores various supplier/manufacturer brochures in which distributor sales people utilize. Joomag is an effective "brochure and video" storage content hub that is easy to use and has become a critical tool for our Agency. ### 12. Easy and friendly experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel J. | Director, Design and Production, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Joomag?** Simple interface that is easy to navigate. New features are always highlighted and steps to use them are also simple to follow. **What do you dislike about Joomag?** Happens rarely but sometimes our publications fail to load on browsers, however Joomag are quick to help out. **What problems is Joomag solving and how is that benefiting you?** Navigation across the platform has improved which helps user experience. Any issues that we have had, once reported to Joomag, are quickly solved. ### 13. It's a beautiful platform to create magazines digitally. Plus the support staff is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Beatrice M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Joomag?** The ease of use and obvious attention to detail the programmers take to make the interface better and better. Also that they have an app that can be branded to our company name. Something I'm looking into now. **What do you dislike about Joomag?** There isn't anything I dislike about Joomag **What problems is Joomag solving and how is that benefiting you?** The interface has improved, but was never bad. It clear that Joomag continues to improve it's interface. ### 14. Best Digital Edition software & more **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Joomag?** I love the digital edition aspect & the CRM analytics **What do you dislike about Joomag?** Joomag is fairly expensive but worth the investment **What problems is Joomag solving and how is that benefiting you?** Joomag allows us to seamlessly create our digital editions & share using the CRM ### 15. Joomag is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Joomag?** Overall, Joomag is a tremendous digital publishing and content experience platform. My favorite feature is the analytics that we can gather. The platform is straightforward to use, and the customer support is excellent. **What do you dislike about Joomag?** Nothing. I have been with Joomag for a few years, and every issue has been addressed and resolved with the excellent and friendly customer support team. **What problems is Joomag solving and how is that benefiting you?** Joomag allows us a space to house all our digital publications in one location and allows us to gather data on the publications. ### 16. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Roxanne M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Joomag?** It has amazing functionality, but when you have a problem their customer service team is always there to help, efficiently and proactively. **What do you dislike about Joomag?** There really aren't downsides, our team has always been happy, and if there are glitches, the team is so quick to help that it doesn't become a long term problem. **What problems is Joomag solving and how is that benefiting you?** Whenever we have a problem, these are all escalated into making the overall product better, the team is incredibly proactive in making sure that the product is always working for you. ### 17. Excellent Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie B. | Chief Digital Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Joomag?** The analytics are very easy to use, give direct and useful information without the need for a data science qualification ! **What do you dislike about Joomag?** There is nothing I have found yet !!!!!! **What problems is Joomag solving and how is that benefiting you?** Giving us a e-reader with great ux and easy integration. ### 18. Excellent Digital Magazine Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie A. | Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Joomag?** The Joomag interface is very user-friendly with many useful functionalities. The ability to incorporate interactive content - videos, audio, links etc is quite handy and makes for a more engaging, valuable publication/document. PDF uploads are simple and it is also easy to share specific pages of a publication using links which is a necessary feature. Added to that is their customer service, which is top-notch. Overall the Joomag experience is a seamless one. **What do you dislike about Joomag?** It is not yet accessible to screen readers. **What problems is Joomag solving and how is that benefiting you?** Problem: How do we get our publications into the hands of as many readers as possible, in an appealing, easy-to-navigate format? Solution: Joomag! They solve this problem, effortlessly. As a result, with each new publication, kudos pour in about how easy it is to read our magazines. Ease of navigation is very important to us and the Joomag platform gives us exactly what we need. ### 19. Excellent functionality for a digital magazine, top notch customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Joomag?** Years ago, I founded a digital magazine and my team used Joomag to design and distribute everything that we made. It was fun, but our funding only lasted 1 year. I recently contacted them & asked them to retrieve some of my creative content that I had lost over the years. In response to my email, the customer service people were very nice and they went out of their way to be helpful. They sent me the downloads I needed for my professional portfolio quite promptly. Even though I had not been a customer for years! It was a nice gesture. So I want to repay my debt to them and say that they were very helpful and HUMAN. **What do you dislike about Joomag?** Overall I was satisfied, I can't recall any issues. **What problems is Joomag solving and how is that benefiting you?** digital magazine design and publishing ### 20. User friendly, creative and supportive **Rating:** 4.0/5.0 stars **Reviewed by:** Elka P. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Joomag?** That there is a great support team that is always available to (patiently) assist with even the most mundane query. It is constantly evolving and improving. **What do you dislike about Joomag?** You have to renew the licence annually for your publications to still be accessible. There is no archiving for clients that have not renewed. **What problems is Joomag solving and how is that benefiting you?** It provides an accessible, attractive platform for digital publications. ### 21. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Joomag?** The ease of use. The customer support is quick to reply. **What do you dislike about Joomag?** Nothing. I can't think of something to dislike Joomag. It has all the features that a publisher needs. **What problems is Joomag solving and how is that benefiting you?** It helps in the backend of publishing. ### 22. Ticked all the boxes we wanted to tick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Joomag?** What I like the most is the interactive features. It has taken our publications to a complete different level while leveraging the data and analytics. **What do you dislike about Joomag?** To fully leverage all of the capabilities you need the highest of the plans the offer, and the price could be more competitive. **What problems is Joomag solving and how is that benefiting you?** Tracking how our marketing materials are being used and what content is of most interest to our readers. ### 23. Easy to use Program with great features. **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon M. | Director of Strategic Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Joomag?** I like the ability to quickly upload our physical prints into digital. The onboarding process has been helpful, and Joomag is always there to help with any questions or concerns. **What do you dislike about Joomag?** I think the name of the brand should be considered to be changed. Some loading times on embedded publications or forms within publications can slow down load times. I've refreshed the tab when this happens, and it gets fixed. Also, I wouldn't say I liked how the app portion of the services was advertised on the website as part of the package, but it is an additional cost. For such a significant investment in the platform, it feels like specific clients should be given an app access to support their growth efforts. If this app truly gives a better experience, why would Joomag not want to work with its top customers to provide the best opportunity for success? **What problems is Joomag solving and how is that benefiting you?** Cost of print and postage, ability to track top performing content, develop non-member subscription model, give membership new on-the-go access with mobile optimized experiences. ### 24. We're higher education so accessibility is high on our list and the PDF viewer is still not there. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Joomag?** Joomag's PDF viewer is a great addition to our site and the ease of uploading our PDF publications is great. Our Communications team uses their digital marketing tool to disseminate information to staff and other patrons and so far they like it. I believe the ease of use of the digital tool is a plus along with the analytics that comes with it. Overall, it is a great product that suits our needs at the moment. Their pricing is very flexible and they worked with us for a price we could agree on. Their support is amazing and always engaged when we have questions. **What do you dislike about Joomag?** As mentioned earlier, being an educational institution, accessibility is very important for us. Joomag knows this and I believe they are working on making their PDF viewer more accessible, i.e. being able to use a keyboard alone to navigate a PDF and it's contents. In the future if we find an affordable alternative that is 508 and WCAG compliant, we may have to check our options. **What problems is Joomag solving and how is that benefiting you?** Their digital marketing tool is a great feature, as well as their PDF viewer among other things. We are now easily able to reach our audience when sharing information - via email. We are also able to display our publications in their PDF viewer which makes it easier to view/read our publications. Overall, joomag is a great tool to have. ### 25. Joomag review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Joomag?** We utilised analitics, because we are issuing business magasine we wanted to see which pages are mostly read. **What do you dislike about Joomag?** We had problems with clicking to next page where sometimes it would crash, eventualy it was fixed. **What problems is Joomag solving and how is that benefiting you?** It help us publish our business magazine and provide us with library to upload our issues. ### 26. Great platform with many options to increase engagement with your publications **Rating:** 4.0/5.0 stars **Reviewed by:** Jenni S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Joomag?** We love the ease of use; our team members were able to produce to high quality publications with little training. **What do you dislike about Joomag?** Would love to see more custom program options, as our team does not utilize the platform's CRM because we have our own. **What problems is Joomag solving and how is that benefiting you?** The team has provided options for many of my requests and is always responsive and helpful when needed. ### 27. Excellent product & Service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Joomag?** Customer service is incredible. They respond almost instantly and willing to help out readers if there is an issue. **What do you dislike about Joomag?** At first I would have said the new mobile additon, HOWEVER since using it I have to say it's incredible. **What problems is Joomag solving and how is that benefiting you?** Any problem but mostly it has to do with readers not realising they need to set a password in order to continue subscribing. ### 28. Great. Until we had to cancel the SERVICE in Q1...no refund for a full year's subscription. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Joomag?** Service, until we had to close the account. Until the end, they were very accommodating and responsive.Over the 5 or 6 years we used the service. Even creating custom solutions, in fact, ask them for custom solutions, ask them for many, many custom solutions that take hours for them to come up with solutions for. Drain their resource team dry. **What do you dislike about Joomag?** Up until I had to close the account I loved Joomag. But when clients asked us to move their publications to another service, having Joomag became a luxury that we could noit afford anymore. This was early in the year, and when we asked for a refund, less than 90 days into the new year, it was refused. That is over $700 that we will not be able to recover. Would you recommend a company that refused to provide a refund in those circumstances? This inflexibility is terrible policy in what is a very competitive segment and where there are many, many free options. **What problems is Joomag solving and how is that benefiting you?** It was a great service until I had to close the account in Q1. They helped build a custom publications page which worked like a library for us. It took a long time to work out. You should ask them for this. That way they will do the work without charging you anything for it. So when they screw you in the end for not even giving you a partial refund on a nearly $1000 annual subscription you will maybe feel one small iota of relief in knowing that they used up some of that expense in building a custom solution. THe only problem they cannot solve is what good customer service looks like. ### 29. Joomag is a great digital platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2017 **What do you like best about Joomag?** I love the ease of use and the potential reach of the platform. **What do you dislike about Joomag?** I wish there was a larger subscription allowance. **What problems is Joomag solving and how is that benefiting you?** I was able to greatly reduce my overhead substantially. ### 30. Joomag helps you show high quality products. **Rating:** 4.5/5.0 stars **Reviewed by:** Ana P. | Gerente de recursos humanos, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2019 **What do you like best about Joomag?** Online magazines are the most sold in the business market. This program has been a great help to show all our products in a new and unique way. We are really satisfied with the results obtained since the day we started working with Joomag. What I like most is the edition because of how fast you can do it, it offers you many unique work tools and it really makes what you bring to the market can have a positive impact on customers, I am impressed by the speed and ease of use. We notice the difference when we load our catalogs and magazines, since we decided to use it we noticed the difference in sales and it has increased significantly and that gives a lot of confidence to the consumer **What do you dislike about Joomag?** This program has been excellent in all its aspects and very easy to use what can have a point against it is the price. It is quite high compared to other programs. but we are satisfied with the results so we think it is worth investing in Joomag **Recommendations to others considering Joomag:** specialized for spectacular editions a very complete and useful program for your magazines and catalogs has an incredible interface highly recommended this program **What problems is Joomag solving and how is that benefiting you?** The income of the company the way customers see us is important for the company Joomag has not helped in all that. It has allowed us to reach high levels in technology and our entire work environment is increasingly reaching goals ### 31. Joomag helps you generate more profits. **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos A. | Ingeniero de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Joomag?** Joomag is revolutionizing our business, the increase in profits has been rising since we started using it, it is a very useful tool and easy to use the editing options are fantastic and make your product more eye-catching for our customers, we have received comments very positive for our work was an exceptional turn since we started using it, All our work team is more organized and the work is made easier for them, in our work environment we could see how we are above a professional level and this keeps us satisfied, the support is a wonder every time they are updating and any novelty that has been submitted have been resolved immediately **What do you dislike about Joomag?** I really like this program because of the benefits that I have obtained from it. I can only say that the price is somewhat expensive but it is fine for what you can take advantage of. It has many visible features that make your work more professional **Recommendations to others considering Joomag:** I recommend it for high-level editions and for magazine and catalog creations, it is a very complete program that will help you to be at the highest standards, every day the market is more demanding and you have to be one step ahead **What problems is Joomag solving and how is that benefiting you?** We have solved problems of editing, our magazines and catalogs are every time better and make your work more rewarding. In all aspects it is an excellent program, every time I receive a fgelicitacion I think that the decision to work with Joomag was the best. It is an excellent program for entrepreneurs ### 32. One of the best pages designed for you **Rating:** 4.5/5.0 stars **Reviewed by:** Jack B. | Marketing Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Joomag?** Creating a magazine about what i offer is something extremely useful, besides that it gives me infinity of characteristics to use, besides its excellent design and easy use, make everything cooler! **What do you dislike about Joomag?** I have noticed that if I enter in the platform in a mobile device everything seems to flow slower, I do not know why it will be, this needs fixing because I use my mobile a lot. **Recommendations to others considering Joomag:** Without having to give you many explanations, you won`t waste your time, this is a platform too useful, try it without fear!. **What problems is Joomag solving and how is that benefiting you?** To facilitate a lot of my advertising and promotional activities manual or specific, with the creation of a magazine I can expand all my markets and possible clients in a single publication. ### 33. Excellent Digital Magazine Page turner app **Rating:** 5.0/5.0 stars **Reviewed by:** Graeme S. | Art Director, Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Joomag?** It's so easy to upload a magazine and it automatically picks up links that are in the pdfs, saving me time, easy to navigate, straight forward to use without any training but can learn a lot more with training. Good customer service and support, and the apps are customisable with an additional fee which is a nice touch for clients products or even your own **What do you dislike about Joomag?** Cant download all the stats as one document, but this is being worked on apparently. Would be handy to upload single pages all at the same time when adding in correction pdfs rather than one long pdfs and then having to move there pages about afterwards, again a minor point **Recommendations to others considering Joomag:** It's so easy to use, pretty self explanatory to get going on, I use indesign for designing my magazines for print based majority then just upload the finished pdf to joomag and it more or less does all the work for you, links weblink automatically, easy for the reader top use and you can customise quite a few things. We like it so much that we have 3 brands on Joomag. Just give it a go, and customer support is very good. **What problems is Joomag solving and how is that benefiting you?** You can embed the magazine viewfinder into your own website so your not taking less away from your own website, would be good to to be able to link to a specific page on the magazine to the embedded version rather than the Joomag version, but is a minor point ### 34. The most effective way to advertise high quality. **Rating:** 4.0/5.0 stars **Reviewed by:** Nilson D. | Fotógrafo, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2019 **What do you like best about Joomag?** Joomang is a very nice platform for its very varied and diverse content, its easy use and quality results make it one of the best applications in the market for the publication of digital advertising content and maketing. The design of the magazines in incredible, a very good quality support attentive, helpful and with immediate solutions.Its interface makes it fast, it is free and anyone without much knowledge in design can use it and give their publications that active touch. **What do you dislike about Joomag?** The things that at some time I disliked them have been solved over time, the updates have brought better without a doubt. What remains is that the mobile application is a bit slow and the design from there is usually not the best option, but in general Joomag is of very good quality, a platform that has reached all my expectations. **Recommendations to others considering Joomag:** A creative person is always looking for applications that make their work recognized for its quality, Joomag will give you a great experience in that area, allow you to excel in advertising and give you a pleasant experience with all your clients, it is That is why I recommend it. **What problems is Joomag solving and how is that benefiting you?** With Joomag I have designed an endless number of digital and print advertising publications, to give a better approach to the company and improve its profits. If the advertising is impeccable, creative, innovative ensures an excellent place in the market and improves sales considerably. ### 35. Pretty satisfactory experience with this program **Rating:** 5.0/5.0 stars **Reviewed by:** Liam M. | Marketing Specialist, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Joomag?** This is a platform that allows you to create marketing content and publications on web pages, it is too easy to use it and it is not so necessary to be an expert to use it, make digital publications, it is possible to access the templates that are already predesigned in the program to make your work much simpler, fluid and fast. Your publications become more professional and attractive dynamics. **What do you dislike about Joomag?** I have no problems so far with the program, I really liked its operation. The technical service responds in a timely manner and always giving successful solutions at all times. **Recommendations to others considering Joomag:** It works efficiently and gives a modern and fresh modern touch to your publications and consequently to the company, RECOMMENDED! **What problems is Joomag solving and how is that benefiting you?** During the time that I have used this program I have been able to create more professional looking publications, much more attractive, updated and modernized forms. The promotion of the products in digital form has been much easier, it is easy for users to access it and look at it through the web portal, this has greatly satisfied my needs and keeps customers and the company's manager happy . ### 36. Outstanding Joomag **Rating:** 5.0/5.0 stars **Reviewed by:** Patrice B. | Founder and Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Joomag?** The Joomag platform is easy to use, easy to navigate, intuitive and has very great features such as URL pop up window, MP4 and so many more. Above all these great features, the Joomag Service level is outstanding. We get quick replies, fast problem resolutions answered by very friendly people... Thumbs up to the entire Joomag Team... **What do you dislike about Joomag?** Not much... The Service team have always taken good care of the issues/questions we have faced or that we had, so it is all good... **Recommendations to others considering Joomag:** While features are very comparable from all the players out there, the service team at Joomag will give you peace of mind with their outstanding support. One of the best, if not "the best", of its class... **What problems is Joomag solving and how is that benefiting you?** The fact that we can embed the publication so easily and that we can also embed directly into the Joomag publication are both features we love extending our capabilities of doing the work the way we want. ### 37. Helping me in my business for over three years and have never failed me. **Rating:** 5.0/5.0 stars **Reviewed by:** Millie C. | Editor In Chief and Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Joomag?** Always very very quick and helpful, nothing is too much trouble, everything gets resolved very quickly. Building my content is so easy, I never want to go anywhere else! Its fantastic, in three years I have had nothing but positive feed back about my magazine. I do need to do some more training with you guys though to help me improve where I can. **What do you dislike about Joomag?** Not seeing the staff in person to thank them for all their hard work. Also one thing that does let my magazine down is the slowness of the page turning, we cant seem to fix that. I have tried ISSUU and the page turning is instant, please please please fix this one day very soon. **Recommendations to others considering Joomag:** Most of all the communication between me and the Joomag staff is so important and they always help out so quickly, they are amazing, and always keep me informed weekly what is going on. I even have an account manager and she is wonderful, so thank you to you all. They have truly helped me build a very successful brand and I appreciate all they have helped me with. **What problems is Joomag solving and how is that benefiting you?** They are always updating their systems to keep me happy, their technical team are so quick to fix anything, but again there are not too many problems over the last few years, only the slowness of page turning as described above and I get quite a few comments about that. ### 38. Not half bad **Rating:** 3.5/5.0 stars **Reviewed by:** Brianna K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Joomag?** It is easy to use and the magazines display beautifully **What do you dislike about Joomag?** It is difficult to view all of our magazines at once. I can get to the page and get a really long link, but when I send people the link it may or may not work for me. I’d like a shareable page where I can view all of our issues. Also basically useless to control/edit on mobile (but fine for looking at issues) **What problems is Joomag solving and how is that benefiting you?** It is great to be able to share our magazine digitally! Readership is definitely up! ### 39. Joomag is super fast and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Joomag?** The speed and ease of use. We upload all our monthly product catalogs to Joomag and loading the books is fast and so easy to do. The options and setting available to the uploaded books are fantastic. You can edit the pages, add hyperlinks and move pages around. Customer service is also great, they answer all my questions quickly and accurately. **What do you dislike about Joomag?** We have a lot of catalogs loaded, it would be nice if the dashboard had sub-folders within the folders. **What problems is Joomag solving and how is that benefiting you?** Having analytics available to our customers is a lifesaver. Our last e-book site did not have analytics, so this has been so useful. We can show our customers what ads are getting looked at, what products people are viewing and interacting with. ### 40. Nobody said you had to be a designer to use this **Rating:** 4.0/5.0 stars **Reviewed by:** Jerry B. | Marketing Agent, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Joomag?** Super fast interface, simple but extremely functional for what i Need at the end of the day. **What do you dislike about Joomag?** If the subcategories were any more ordered or "Categorized", it would be easier to find certain sections. **Recommendations to others considering Joomag:** Give this system a try, you`ll find it very useful. **What problems is Joomag solving and how is that benefiting you?** Keep customers in touch with our company by creating informative publications. ### 41. Excellent Digital Global Distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Joomag?** Joomag is fantastic for any publisher looking for a global digital reach of their publication while staying on brand. **What do you dislike about Joomag?** I dislike not being able to track customers email for print versions of the magazine. If you are looking to do this you would need your own print and distribution solution. Joomag's strength is the digital distribution. **Recommendations to others considering Joomag:** Do it! **What problems is Joomag solving and how is that benefiting you?** We were able to solve global distribution of our publication and offer a valuable high quality product and branding. ### 42. Our company has used Joomag for over 5 year for an in-house magazine publication. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Joomag?** I like the fact that all of our editing team has access to edit our publications. I also appreciate the fact that our past publications are kept on the website. The customer service is already really good with helping me figure out technical issues. **What do you dislike about Joomag?** I would like to have more flexibility with editing of photographs and enhancing them. **What problems is Joomag solving and how is that benefiting you?** We have used Joomag for an inhouse publication which I believe looks professional. ### 43. Online Magazines **Rating:** 4.5/5.0 stars **Reviewed by:** Gladys H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about Joomag?** I lot how easy it is to motivated around in and love the constant way joomag customer service help me promptly if I run into error. I put magazine online for our customers and link them for easy accessibility **What do you dislike about Joomag?** I am in the first 3 years of learning joomag so far is very easy to learn. The only thing I dislike is the length of time some magazines take to upload. **What problems is Joomag solving and how is that benefiting you?** Making customers have a happy online experience ### 44. The best platform for your dollar **Rating:** 5.0/5.0 stars **Reviewed by:** Karie E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2018 **What do you like best about Joomag?** Joomag is user friendly and allows the user to create each publication and page from the ground up, use PDF's or a combination of PDF's and creativity. It's managable, pages are maneuverable and all of my clients and readers love it. **What do you dislike about Joomag?** Printing costs are astronomical. I would love to see that changed. as it is, I need to download each 2 page spread to PDF format to take a to a printer to create a magazine and something is lost when I do that. Not all of the pages are complete. Joomap price per piece, over $30. Local printer per piece about $4. I need oer 200 copies and cannot print through joomag. **Recommendations to others considering Joomag:** The print to PDF feature has a flaw but they are making improvements all of the time. **What problems is Joomag solving and how is that benefiting you?** The ability to toss away the PDF's lightens the load and the smart phone platform is invaluable. ### 45. Perplexed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2018 **What do you like best about Joomag?** responsive mobile user friendly, easy back-end interface, reliable. **What do you dislike about Joomag?** Very disappointed that you no longer offer month to month billing options.. for a small business your annual fees are now too much to pay in a lump sum. We've been using Joomag since 2014 and had to take a brief 6 month hiatus only to find when we returned we could not return at the same service level. Additionally, the limits on access to subscriber lists has always been a negative.... the publishers are the ones driving the traffic to your site and should have access to their entire list at ALL times... subscribers are putting their trust in the publisher not Joomag. Lastly, the ala-carte policy on storage and domain connecting.... as web developers we know that it costs you NOTHING to have a domain pointed to your server so $9.99 a month is well a bit exhorbinate. **Recommendations to others considering Joomag:** utilize your storage efficiently **What problems is Joomag solving and how is that benefiting you?** We aren't using the service to solve any problems... benefits... it's easier to use than InDesign ### 46. Joomag's platform is powerful yet easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Joomag?** I like that Joomag provides me with all the tools I need to publish a high-quality digital edition of my printed magazine, and do it quickly. Their user interface is modern, clean, and easy to use, and after careful research I found that Joomag provides the experience I want for our readers. Their recent introduction of an HTML5 desktop viewer is another feature I value, and it shows the company is working to make its platform even better. **What do you dislike about Joomag?** The pricing for additional storage, connecting external domains, etc can get to be a little high when you have a large quantity of magazines to publish. **What problems is Joomag solving and how is that benefiting you?** Joomag allows our readers to access a user-friendly digital edition of our magazine, which especially stands out as the market leader on mobile platforms. That translates into increased exposure for our advertisers. ### 47. Joomag is excellent ... and gets better and better **Rating:** 5.0/5.0 stars **Reviewed by:** Len B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Joomag?** I have been using Joomag to publish our monthly on-line magazine for six years now and over that period the 'Joomag experience' continues to get better and better. It has always been easy to use, but the new interface is even better than before. I have never experienced any problems with Joomag but when I first started using it I well recall asking a question and getting a speedy and helpful response. So congratulations Joomag on offering and excellent product and excellent service .... keep up the good work! **What do you dislike about Joomag?** There is nothing I dislike - Joomag meets all my expectations. **Recommendations to others considering Joomag:** I find Joomag to be fast, efficient and reliable **What problems is Joomag solving and how is that benefiting you?** We publish a monthly on-line magazine and Joomag offers the perfect solution to making it available on our website. ### 48. Sleek and Simple Design for the non-Designer **Rating:** 5.0/5.0 stars **Reviewed by:** Brooklyn S. | Talent Management Business Partner, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Joomag?** The sleek, modern look of the magazine with the page sounds brings printed publications into the digital age without losing anything. I love that the design tools provide templates to help get me started on my projects and that there are tutorial videos at my finger tips to learn quickly when I need to find something new. **What do you dislike about Joomag?** I have a problem exporting my magazines to pdf every time. It either doesn't work at all or takes a long time. Additionally, I love the Getty images and istock photo access , but those databases also take a long time to load and can crash my whole project at times. I wish the photo cropping tools were more dynamic so I could crop to different shapes or have overlays to help change the look of the image from being rectangular all the time. **Recommendations to others considering Joomag:** This program is great if you have a vision in your head but don't have the time to get new design software knowledge before implementing your communications. Joomag puts it all right there at your fingertips. **What problems is Joomag solving and how is that benefiting you?** Accessibility to relevant content for remote employees, modernizing boring HR forms and information by giving it a facelift with design. We love the ability to collaborate on a document as a team with tools and ideas we never considered before. ### 49. Great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Tio T. | Project Manager / WebDesigner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2017 **What do you like best about Joomag?** I've been using Joomag for the past 3-4 years and I always felt like that the people there are my friends due to their fast, friendly, and useful customer support. Their service (Online Magazine) is very good and where it lacks something they are usually aware of and trying to improve. I provided them with a lot of feedback over the years and they implemented some of it already in their service. Therefore, what I like the best is their customer support - in all honesty, I never encountered any customer support better than this one. **What do you dislike about Joomag?** There are some features that I would really need from their service and they are aware of these because I told them several times - I hope they will implement them soon. **What problems is Joomag solving and how is that benefiting you?** We create free educational books using their service and because their service is super easy to use and straightforward and have a great customer support, then it makes our job much easier. ### 50. User Friendly Online for all ages!! **Rating:** 4.5/5.0 stars **Reviewed by:** Heather S. | Membership Director, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2018 **What do you like best about Joomag?** This program is easy for me to use and then even easier for the reader to use. **What do you dislike about Joomag?** They are always updating, but still would like to have a spell check option. **What problems is Joomag solving and how is that benefiting you?** The readers that I publish too are very diverse in age; from early 20's to their 90's. So having the option to have it printed is a huge plus for those in the older generation. And I have saved on the paper cost for those 20 somethings that would have never picked up the hard copy. ## Joomag Discussions - [What is Joomag used for?](https://www.g2.com/discussions/what-is-joomag-used-for) - 1 comment, 1 upvote - [Updating content changes to Joomag servers.](https://www.g2.com/discussions/25114-updating-content-changes-to-joomag-servers) - 1 comment, 1 upvote - [Updating content changes to Joomag servers.](https://www.g2.com/discussions/25113-updating-content-changes-to-joomag-servers) - 1 comment, 1 upvote - [View Joomag pricing details and edition comparison](https://www.g2.com/products/joomag/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+12%3A35%3A36+-0500&secure%5Bsession_id%5D=47898b8a-e418-492e-a77d-979ec8514728&secure%5Btoken%5D=090df05f7c3115b96b79bb63c0482796050c99cbd588c01d0a935f4e98632846&format=llm_user) ## Joomag Integrations - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Joomag Features **Content Creation** - Content Creation Tools - Buyer Personas - Content Management **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **File Conversion** - PDF Converter - Slideshow Converter **Content Creation** - Content Management **Planning** - Scheduling Integration **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Flipbook Types** - Bookcase - HTML5 Flipbook **Optimization** - ROI Reporting **Publishing** - Execute Content Publication **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Social Media** - Social Media Integration **Sales Tools** - Content Analytics - Lead Capture **Planning** - Collaborative Editorial Calendars / Scheduling Content **Generative AI** - AI Text Generation - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Video **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Software Offering** - Cloud-based **Agentic AI - Content Creation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Joomag Alternatives - [Foleon](https://www.g2.com/products/foleon/reviews) - 4.7/5.0 (178 reviews) - [FlippingBook](https://www.g2.com/products/flippingbook/reviews) - 4.7/5.0 (292 reviews) - [Issuu](https://www.g2.com/products/issuu/reviews) - 4.7/5.0 (106 reviews)