![Richa J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richa J.")
RJ

Richa J.

Finance Manager

Mid-Market (51-1000 emp.)

6/30/2026

"Outstanding support experience with Joiin (especially Kyle)"

5/5

What do you like best about Joiin?

’ve had a great experience using Joiin. Kyle has been especially helpful throughout, he’s been responsive, knowledgeable, and incredibly patient with all my queries.

I was on a trial for a few months and, even as a non-paying customer at the time, the level of support I received was outstanding. The team consistently took the time to help me understand issues and resolve questions, which really stood out.

It genuinely speaks volumes about how much they value their users and the quality of their customer support. I’d highly recommend Joiin based on both the product and the service experience. Review collected by and hosted on G2.com.

What do you dislike about Joiin?

I wish it could give me granular data for a particular CoA within Joiin, Review collected by and hosted on G2.com.

What problems is Joiin solving and how is that benefiting you?

Consolidation, Intercompany variance postings Review collected by and hosted on G2.com.

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Response from Kate Baker of Joiin

[Editedit](https://www.g2.com/survey_responses/joiin-review-13053349/official_response/edit)

Hi Richa, thanks for taking the time to leave such thoughtful feedback. We’ll make sure Kyle sees your kind words, and we really appreciate your suggestion on more granular chart of accounts reporting. We’ll pass it on to the product team as they continue to develop Joiin.

Current UserValidated ReviewerIncentivizedSource: Seller invite

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