G2

Jay P.

ICT Technician Specialist

Mid-Market (51-1000 emp.)

10/20/2025

"Unified IT & OT Platform with Powerful Analytics, But Data Security Concerns"

4/5

What do you like best about Johnson Controls Digital Vault?

Unified IT & OT data platform — It brings together operational-technology (OT) and information-technology (IT) systems into one cohesive platform, solving the historic issue of disconnected building systems.

Scalability & real-time analytics — The platform is built on a cloud foundation (e.g., Azure Cosmos DB) which handles huge volumes of diverse data types and supports real-time insights and predictive analytics.

Actionable insights for smart buildings — By creating a “digital twin” of physical structures, it enables organizations to proactively manage energy, space, equipment maintenance and occupant experience — not just react to problems. Review collected by and hosted on G2.com.

What do you dislike about Johnson Controls Digital Vault?

1. Data Security and Breach Risk

2.Complex Implementation and Integration

3.Dependence on Vendor Ecosystem & Legacy Systems

4.Cost and Value Realization Review collected by and hosted on G2.com.

What problems is Johnson Controls Digital Vault solving and how is that benefiting you?

The built environment has silos of data from disparate systems (IT, OT, sensors, HVAC, security, energy, etc.)

Many organizations struggle to leverage real-time data in buildings due to varied device types, high data velocity/volume, and evolving schemas. Digital Vault handles ingestion, storage and analytics of high-volume IoT and building data Review collected by and hosted on G2.com.