G2

Andoni A.

Develpment Manager

Small-Business (50 or fewer emp.)

6/30/2026

"Jitterbit: Reliably Connecting Our AS/400 ERP to Modern Cloud Applications"

4.5/5

What do you like best about Jitterbit?

The biggest value Jitterbit provides is its ability to bridge the gap between our legacy IBM i (AS/400) ERP and modern cloud applications. Our ERP is over 20 years old, and replacing it is not currently an option, so having a reliable integration platform is essential.

We use Jitterbit every day to exchange data between our AS/400 ERP, Salesforce, and other business applications. Without it, many of these processes would require custom development or manual file transfers. Instead, data flows automatically and reliably, saving our team a significant amount of time and reducing errors.

Another feature I appreciate is the flexibility of the platform. It supports different integration methods, making it easy to work with databases, APIs, and flat files within the same solution. This has allowed us to modernize our IT landscape while keeping our existing ERP, extending its value without disrupting the business. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Jitterbit has worked very well for our integration needs, especially when connecting our legacy IBM i (AS/400) ERP with modern cloud platforms. If I had to suggest improvements, I would focus on the user experience and modernization of the development tools.

The Studio client is powerful, but it feels dated compared to newer integration platforms. A more modern, web-based interface with improved debugging, version control, and collaboration features would make development easier, especially for new users.

I would also like to see more AI-assisted capabilities, such as automatically mapping fields, generating transformation logic, or helping troubleshoot integration errors. These features could significantly reduce development time and simplify maintenance.

Overall, the platform is reliable and delivers a strong return on investment by allowing us to extend the life of our legacy ERP while integrating it with modern applications. The support team has also been responsive whenever we've needed assistance. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

Before implementing Jitterbit, integrating our legacy IBM i (AS/400) ERP with modern business applications required custom development, manual file exchanges, and a significant amount of maintenance. Every new integration was time-consuming and difficult to scale.

With Jitterbit, we now have a centralized integration platform that connects our ERP with Salesforce and other cloud applications through reliable, automated processes. This has significantly reduced manual work, minimized data entry errors, and made information available across systems much faster.

One of the biggest benefits is that Jitterbit has allowed us to continue leveraging our legacy ERP without having to replace it. Instead of investing in costly redevelopment projects, we can integrate new applications quickly and modernize our IT landscape while keeping our core business system in place. This has saved both development time and implementation costs while improving data consistency across the organization. Review collected by and hosted on G2.com.