![Anna Beatriz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Beatriz B.")
AB

Anna Beatriz B.

Instructional Designer

Mid-Market (51-1000 emp.)

8/11/2026

Guest users or non-business users of the software, not included in G2 scores.

"Unmatched Customizability for Agile Workflows"

5/5

What do you like best about Jira?

Jira’s greatest strength is its unmatched customizability for Agile workflows. Whether you follow Scrum, Kanban, or a hybrid approach, Jira can be tailored to fit your exact process. The ability to create complex workflows, automate repetitive tasks (via automation rules), and configure distinct issue types allows teams to work exactly how they want. Review collected by and hosted on G2.com.

What do you dislike about Jira?

The primary drawback is its steep learning curve and complexity. Jira is not an intuitive tool for new users; setting it up correctly requires a dedicated administrator, and onboarding new team members often takes significant time. This leads to "Jira bloat," where projects and fields become disorganized if not strictly managed. Review collected by and hosted on G2.com.

What problems is Jira solving and how is that benefiting you?

We now operate within a single source of truth. The stakeholders, our team of instructional designers has real-time visibility into our progress without needing status meetings, and we have immediate clarity on their priorities and expectations. This has drastically reduced administrative overhead and miscommunication. Review collected by and hosted on G2.com.

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4.3 out of 5 · Verified reviews from real users

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