![Rossouw N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rossouw N.")
RN

Rossouw N.

Marketing Manager

Mid-Market (51-1000 emp.)

8/7/2026

"It's flexible for every department"

4/5

What do you like best about Jira?

I have only three tools saved to my browser bookmarks bar: Jira, ITONICS, and a stopwatch timer.

Sure, there are more colourful project management tools, but I think Jira is flexible and straightforward enough to fulfil its purpose. It's reliable and makes sense. The integration with other tools is handy. In practice, I think a big advantage of Jira is it's often the standard project management tool when you start at a software company. That means most departments from software engineers, to marketing, to finance all use it already. That prevents the nuisance of having to convince another department to come on board to the same shared tool. Review collected by and hosted on G2.com.

What do you dislike about Jira?

My only complaint is I found the ROVO assistant has limitations in what fields it can read on a ticket, if for instance you want it to provide a summary of all active tickets from the current year. There are some fields it encounters as truncated strings, and therefore can't summarise. Review collected by and hosted on G2.com.

What problems is Jira solving and how is that benefiting you?

It reliably helps organize cross-departmental projects and tasks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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4.3 out of 5 · Verified reviews from real users

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