G2

Verified User in Retail

Owner & Operations Manager

Small-Business (50 or fewer emp.)

9/28/2026

"Jestor Made Our Customer Service More Organized and Efficient"

5/5

What do you like best about Jestor?

What I like most about Jestor is how it helps us organize and centralize our customer service operations. It makes it easier for our team to manage conversations, automate processes, and keep track of customer interactions in one place. The platform is practical, flexible, and has helped us improve our day-to-day workflow. Review collected by and hosted on G2.com.

What do you dislike about Jestor?

Initially, we had some difficulties with the WhatsApp integration, especially with message template approvals and starting conversations. However, we later understood that these limitations were related to Meta's policies, not Jestor itself. The Jestor team was very helpful and supported us in resolving the issues, so today our experience is much smoother. Review collected by and hosted on G2.com.

What problems is Jestor solving and how is that benefiting you?

Jestor is helping us solve one of our biggest challenges: managing a high volume of customer conversations with multiple team members using the same WhatsApp channel. It has helped us organize conversations, automate part of our customer service with AI, keep track of interactions, and make sure customers are not left without a response. This has made our daily operation much more organized, faster, and efficient, while also improving the customer experience. Review collected by and hosted on G2.com.