I have been using JAMIS Prime now for 4.5 years. Being part of the implementation process made the system ease to use and it was a very important part of my learning experience but that was not everything.

The fact that the software is a very comprehensive solution with so many features and also flexible gave me the opportunity to explore and get training in so many areas such as Contracts and Purchasing, areas that I am normally not involved in my daily routine. I also use a lot the help section inside the software. Anytime I have a question, I first search inside the help and so many articles and topics show up. Normally, that step is sufficient for me to troubleshoot and solve my problem.

When I must reach out to customer support, they always deliver the solution. No matter how frustrated I am, the support staff is always nice and patient. And for me, the excellent customer support plays a huge part of us continuing using JAMIS Prime. Review collected by and hosted on G2.com.

The reporting writer is the area that I like the least in JAMIS Prime.

For me to edit or create a report sometimes is burdensome and I require help. I think that could be more user-friendly. Review collected by and hosted on G2.com.