G2

Alexander Sokolov A.

IT teram lead and operational manager

Small-Business (50 or fewer emp.)

11/10/2026

"Easy to use for everyday dispatch and busy events"

4.5/5

What do you like best about iTransfers?

What I like best is how easy the interface makes it to manage bookings, dispatch, and live trip tracking in one place, even when partner operators handle some of the rides. There are plenty of smart features built in that help prevent day-to-day operational errors. For example, last-minute pickup changes reach dispatchers and drivers within seconds, and automatic overtime alerts help dispatchers catch trips that run past their scheduled end time.

The Booking.com and Transferz integrations make it easier to manage bookings from both channels, and Stripe makes it simple to accept online payments. Given the time we save on manual booking entry and coordination, I think the price is fair.

We haven’t experienced any outages, and regular releases bring useful new features. I also appreciate having support available during onboarding and whenever questions come up. Review collected by and hosted on G2.com.

What do you dislike about iTransfers?

The basics are easy to pick up, but there are quite a few features, so it takes some time to get familiar with everything the platform can do. Review collected by and hosted on G2.com.

What problems is iTransfers solving and how is that benefiting you?

iTransfers helps us manage bookings, dispatch, and live trip tracking in one place, including rides handled by partner operators. We can import booking data using templates or through the API, which saves time and reduces manual entry errors.

The pricing tools are easy to use and flexible enough to calculate fares based on zones or distance. They can also recalculate the trip cost automatically if a ride runs overtime, which saves us from making those adjustments by hand.

When a pickup time or location changes, dispatchers and drivers get the update within seconds. That means fewer calls and messages and less risk of drivers working from outdated instructions. It’s especially helpful during busy events, when several rides can change at once. Review collected by and hosted on G2.com.