I value ISi as our core insurance management system because it supports a wide range of our day-to-day operations, including quoting and binding policies, endorsements, payments, accounting, reporting, and our policyholder portal. I appreciate that the system continues to evolve with technology, the industry, and our changing needs. I also appreciate that ISi listens to customer feedback, takes action, and works with us on improvements that better support our business. We also use many of the internal tools provided, which give us more visibility into system processes and help us investigate and troubleshoot issues ourselves, understand what is happening behind the scenes, and determine next steps. I would highly recommend ISi to businesses in the nonstandard insurance market; its support for a wide range of operations and willingness to keep improving add value to the relationship. Review collected by and hosted on G2.com.

I think testing and deployment consistency could continue to improve. While we’ve seen progress in the testing process, we still occasionally encounter issues after changes are deployed to production. Continued improvements in testing before release would help minimize these issues and make deployments smoother. Review collected by and hosted on G2.com.