--- title: IRONSCALES Reviews meta_title: 'IRONSCALES Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how IRONSCALES works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 65 scale: '5' date_modified: '2026-07-17' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # IRONSCALES Reviews **Vendor:** IRONSCALES **Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security) **Average Rating:** 4.7/5.0 **Total Reviews:** 65 ## About IRONSCALES IRONSCALES is a cloud-native email security platform that helps enterprises and MSPs close gaps with mailbox-level detection, autonomous remediation, and built-in user training. It combines AI and human insights that continuously learn from user behavior, message context, and analyst feedback to identify advanced threats like BEC, account takeovers, impersonation, and other advanced phishing attacks. IRONSCALES is headquartered in Atlanta, Georgia and is proud to serve more than 17,000 customers globally. IRONSCALES leverages adaptive AI and its Agentic AI engine, Themis, to drive autonomous, mailbox-level remediation with customizable automation. Smart clustering, context-driven decisioning, and user-reported inputs enable Themis to remediate threats in real time while preserving analyst oversight and control. Designed for rapid deployment via API, IRONSCALES integrates with existing security stacks without requiring MX record changes. To reduce risk, improve SOC efficiency, and support a proactive security culture, its comprehensive capabilities also include: - Phishing Simulations - Security Awareness Training - DMARC management - Deepfake Live Protection - Generative AI tools ## IRONSCALES Pros & Cons **What users like:** - Users find IRONSCALES to be **easy to use** , facilitating seamless integration and efficient phishing protection implementation. (16 reviews) - Users value the **effective phishing protection** of IRONSCALES, significantly reducing spam and scam emails for employees. (15 reviews) - Users value the **effective phishing protection** of IRONSCALES, appreciating its seamless integration and reduced IT workloads. (14 reviews) - Users appreciate the **easy setup** of IRONSCALES, with quick implementation and intuitive functionality for phishing protection. (12 reviews) - Users rave about the **outstanding customer support** of IRONSCALES, highlighting proactive assistance and immediate issue resolution. (11 reviews) - Users appreciate the **enhanced security** of IRONSCALES, effectively preventing phishing threats and improving email reporting processes. (9 reviews) - Implementation Ease (8 reviews) - AI Technology (7 reviews) - Easy Integrations (7 reviews) - Filtering Efficiency (7 reviews) **What users dislike:** - Users report experiencing **false positives** occasionally, which can complicate the usage of IRONSCALES. (6 reviews) - Users experience **poor detection** issues, leading to missed alerts and frustrations with incident handling and app reliability. (4 reviews) - Users are concerned about the **limited features** of IRONSCALES, particularly for user roles and customization options. (3 reviews) - Users find the **difficult training** modules lacking in organization, affecting their overall experience with IRONSCALES. (2 reviews) - Users express concerns about **email filtering issues** as threats may not be detected before email delivery. (2 reviews) - Users desire a **pre-delivery filtering option** for better security, as post-delivery analysis poses risks. (2 reviews) - Users find IRONSCALES **expensive** , with concerns about costs for additional modules and limited customization options. (2 reviews) - Users express the need for **inadequate protection** , wishing for pre-delivery mail filtering to enhance security. (2 reviews) - Users note the **limited customization** of IRONSCALES, particularly in user roles and notification settings, affecting usability. (2 reviews) - Limited Functionality (2 reviews) ## IRONSCALES Reviews ### 1. Centralized Email Security with Smart AI **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew O. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about IRONSCALES?** I really like the centralized management feature of IRONSCALES, which makes it easier for us to manage email security across different partner tenants. The platform is genuinely easy to use on a daily basis. The AI threat detection is quite impressive as it works well in catching threats that other software we've used in the past have missed. The automation provided by IRONSCALES has been a huge time-saver, reducing the hours we spend each week on manually reviewing emails. Additionally, the initial setup was very easy, with much of the platform working right out of the box. Lastly, I appreciate how the IRONSCALES AI learns and evolves by gathering data across all tenants to improve its threat detection capabilities. **What do you dislike about IRONSCALES?** The only down side is they don't have a useful spam filter. They do detect and filter spam but its very limited and I think adding more functionality for this would help a lot. **What problems is IRONSCALES solving and how is that benefiting you?** I use IRONSCALES to protect email environments from phishing, manage security across partner tenants efficiently, and save hours weekly with its AI threat detection and automation. ### 2. Advanced AI Protection and Realistic Phishing Training That Truly Improves Behavior **Rating:** 4.5/5.0 stars **Reviewed by:** Ian B. | Infrastructure analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about IRONSCALES?** The best thing about IRONSCALES is its seamless blend of advanced AI threat protection and effective, realistic phishing awareness training. It stops attacks others miss and genuinely improves employee behavior. **What do you dislike about IRONSCALES?** I wish the phishing simulation and training features were a bit more automated and that all training videos were included in the base price. It works very well, but there’s some extra admin time involved in keeping campaigns fresh. **What problems is IRONSCALES solving and how is that benefiting you?** It solves the biggest issue with traditional awareness training — lack of real behavioral change. The realistic simulations and automated reinforcement training have dramatically reduced our phishing click rates and built genuine vigilance across the team. ### 3. Easy to Use, Refined Email Categorization with Clear Themis Confidence Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Connor S. | Service Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about IRONSCALES?** Very easy to use! Ironscales provided you with the key information for emails that the Themis is not 100% confident with, which makes it very easy for technicians to categorize the emails. **What do you dislike about IRONSCALES?** On a whole the Ironscales product is very refined. The only downside to Ironscales so far is that it operates as a scan back email solution rather than sitting in the middle of the internet and the users mailbox. This opens up a small window where emails may be read. **What problems is IRONSCALES solving and how is that benefiting you?** Ironscales is excellent at keeping users secure and offering training to individuals to help protect organizations. ### 4. Ironscales Integration Keeps Our Workflows Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph C. | IT Cloud Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about IRONSCALES?** Integrating Ironscales with Microsoft and Google Workspace helps us carry out our duties much more efficiently and keeps our day-to-day work running smoothly. **What do you dislike about IRONSCALES?** I would say the user interface has improved, allowing administrators to work from a single pane when conducting investigations. **What problems is IRONSCALES solving and how is that benefiting you?** Ironscales has improved our overall performance when resolving investigations. It helps us automatically identify the factors we need to consider during each investigation, which makes the process clearer and more efficient. ### 5. Why IRONSCALES Is Effective for Modern Email Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about IRONSCALES?** IRONSCALES is a strong email security platform that uses AI to detect and stop phishing attacks automatically. I like its easy integration, automated incident response, and user awareness training, which help reduce SOC workload and improve overall security. **What do you dislike about IRONSCALES?** One downside of IRONSCALES is that some advanced features and configurations can take time to fully understand for new users. In some cases, automated detections may also require tuning to reduce false positives and match an organization’s environment properly. **What problems is IRONSCALES solving and how is that benefiting you?** IRONSCALES helps stop phishing, email fraud, and account takeover attacks using AI-driven detection and automated response. This benefits me by reducing manual security work, improving threat response time, and strengthening overall email security. ### 6. Easy Microsoft 365 Integration and Multi-Customer Management for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Gary D. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about IRONSCALES?** Ironscales is easy to setup and integrate with Microsoft 365 with additional settings for impersonation which makes Ironscales ideal for business and enterprise customers. The portal allows for easy management of multiple customers making this an ideal solution for MSPs. **What do you dislike about IRONSCALES?** Sometimes Ironscales can deliver emails that should have been intercepted but the Ironscales support team are quick to jump on these with their AI being trained further. **What problems is IRONSCALES solving and how is that benefiting you?** Ironscales is a solid Ai driven email security platform providing easy centralised management of our customers email, it is an ideal email security solution for MSPs. ### 7. Integrated Mail Security with Easy API Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Craig B. | Founder/MD/GM, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about IRONSCALES?** I like IRONSCALES for being a single platform that includes API integration, making it easy to integrate with both Google Workspace and Microsoft 365. The API integration means it's just a couple of clicks to connect with my mail platform, making it super easy to set up. **What do you dislike about IRONSCALES?** We are a little uneasy about war conflict affecting areas that IRONSCALES have operations, including Ukraine and Israel. **What problems is IRONSCALES solving and how is that benefiting you?** IRONSCALES provides a capability to enhance our mail platform, controlling insecure threats via email, and helps test and educate our staff. ### 8. Excellent Cloud Email Security for Phishing Protection and Remediation **Rating:** 5.0/5.0 stars **Reviewed by:** Zainul A. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about IRONSCALES?** email security, Protecting from phishing emails, protection and remediation,cloud based email security **What do you dislike about IRONSCALES?** detection gaps,limited customisation and control **What problems is IRONSCALES solving and how is that benefiting you?** IRONSCALES is essentially built to fix gaps in traditional email security—especially around phishing, response time, and human risk and it benefits you by saving significant time and operational cost ### 9. Easy Integration with Built-In Simulation, Awareness Training, and DMARC Management **Rating:** 4.5/5.0 stars **Reviewed by:** Philip M. | Cybersecurity Consulatant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about IRONSCALES?** Easy to integrate and operate, with integrated simulation and awareness training, plus DMARC management. **What do you dislike about IRONSCALES?** There’s no integration with other email providers, since it only supports O365 and Google Workspace. **What problems is IRONSCALES solving and how is that benefiting you?** Advanced BEC along with educating the end users on how to identify threats with simulations and trainings. Scanning of internal emails. ### 10. IRONSCALES: Powerful Email Security Add-on **Rating:** 5.0/5.0 stars **Reviewed by:** Diego A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about IRONSCALES?** I love that IRONSCALES is an incredibly powerful tool that organizes all my company's emails, protecting us against phishing, spam, or identity theft strategies. The tool effectively adapts to all new technologies used by attackers, ensuring continuous protection. I greatly value its ability to verify email header information and the fact that it is supported by an active user community, which allows for efficient reporting of suspicious or problematic emails. This is reflected in a faster and more effective response to incidents through its AI (Themis). Additionally, IRONSCALES is complementary to Office 365, enhancing email security and training for internal users. The initial setup is very intuitive and is appreciated by my technical team for the support in data management. Without a doubt, IRONSCALES is a product I would confidently recommend, which is reflected in giving it a rating of 10 in terms of likelihood of recommendation. **What do you dislike about IRONSCALES?** The integration of buttons in Google and Microsoft 365 could be improved, as it is currently done manually. It would be interesting to have a more automatic way to add these options. Additionally, there is a mention of a problem with the file that does not follow instructions when proceeding directly from the applications. **What problems is IRONSCALES solving and how is that benefiting you?** IRONSCALES helps me protect against phishing, spam, and identity spoofing. - [View IRONSCALES pricing details and edition comparison](https://www.g2.com/products/ironscales/reviews/ironscales-review-4489526?section=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A24%3A25+-0500&secure%5Bsession_id%5D=1f7958ba-6f46-4e8d-86aa-7ed3f9435c5a&secure%5Btoken%5D=96a3492ed5baf22408f6da649c6b7e55b3d9728039eebc40a7ebfdef494ef9e8&format=llm_user) ## IRONSCALES Integrations - [Bitdefender Advanced Threat Intelligence](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Graylog](https://www.g2.com/products/graylog/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## IRONSCALES Features **Diagnostics** - Account Overview - DMARC Alignment - Analytics **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management **Administration** - Compliance - Intelligence Reporting - Email Clients - Role-Based Rules **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Compliance** - Policy Configuration - Alerts - Inbound Emails - Outbound Emails **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Detection** - Data Exfiltration Detection - Activity Monitoring - Real-Time Detection **Training** - Content Library - Interactive Training - Gamification **Protection** - Threat Identifications - Threat Interception - Threat Removal - Integrations **Security** - Anti-Malware/Anti-Spam - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Protection** - Targeted Attack Prevention - Policy Enforcement - Spam Filtering **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content **Agentic AI - Intelligent Email Protection** - Autonomous Task Execution - Adaptive Learning ## Top IRONSCALES Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - 4.5/5.0 (282 reviews) - [Abnormal AI](https://www.g2.com/products/abnormal-ai/reviews) - 4.8/5.0 (78 reviews)