![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

11/25/2025

"Dependable Precision for RFP Responses"

4.5/5

What do you like best about Iris?

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and honesty in response generation are crucial, especially when dealing with sensitive data or precise requirements. I find it incredibly beneficial that Iris queries our old RFPs, efficiently pulling relevant past responses and formulating answers directly from the data we have provided. This capability not only saves time but also enhances the reliability of our responses. Additionally, I really appreciate the ease of the setup process for Iris, which was very straightforward and seamless, allowing our team to begin utilizing the software with minimal delay. Review collected by and hosted on G2.com.

What do you dislike about Iris?

Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggregate multiple responses rather than selecting a single, relevant answer from previous RFPs that directly addresses the requirement. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

I use Iris for RFP responses as it retrieves accurate past data to formulate new answers without fabricating information, unlike previous tools. Review collected by and hosted on G2.com.

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Response from Chris Mabry of Iris

[Editedit](https://www.g2.com/survey_responses/iris-review-12008148/official_response/edit)

Thank you so much for this thoughtful review! As people who come from this space, we also love the "not enough info" response. That's exactly the outcome we're aiming for.

We also appreciate the feedback on response tone and how Iris aggregates past answers. We have built-in the custom instructions as you mention but I'm sharing this directly with our product team, as it's exactly the kind of insight that helps us keep improving.

Thanks again for taking the time to share this, and for being an Iris customer!

Rating Updated (8/6/2026)
Current UserValidated ReviewerSource: G2 invite on behalf of seller

See what 73 reviewers think of Iris

4.9 out of 5 · Verified reviews from real users

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