HK
Sales Director
Mid-Market (51-1000 emp.)
"IPQS is great for fraud detection, though it cost quite a bit"
4.5/5
What do you like best about IPQS?

The part of the program that really works well for me is that I can get both an email check and an IP check done using the same keystroke as opposed to having to pay for two different services and input two different API keys (as I was doing prior) and I simply enter the list of clients and it will tell me what addresses are good, what are disposable, what are spam traps, what has abuse reports filed against them within the last few days, etc., and the score will be directly adjacent to each address so I won’t have to spend all day guessing which addresses need to be removed. My bounce rate on our outreach efforts fell from around 10% to less than 1%, which is the sole reason I continue to purchase this service. It has also identified numerous Gmail addresses that have experienced abuse recently – and Gmail generally appears to look clean – therefore I probably wouldn’t have found these myself. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

I buy blocks of credits – and they’re gone in two weeks – because every single “lookup” consumes one of them – and if you’re checking both email and phone along with the IP on the same individual – that’s three of them – so regardless of how the pricing page may read, it is not one “check” per contact. The score is also merely a number — i.e., it says 93 and provides absolutely no additional information — therefore when someone contacts me asking why their address was blocked — I honestly don’t know and therefore I simply shrug and take back the refund. Additionally, it flags everyone who uses a VPN — I had a man on a company laptop at a hotel who spent forty minutes unable to complete his checkout — while I was talking to him during that time. Review collected by and hosted on G2.com.

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