G2

EK

Emily K.

Accounts Receivable and Financial Assistant

Mid-Market (51-1000 emp.)

5/23/2023

"Excellent customer support"

5/5

What do you like best about Invoiced?

Afer using Invoiced for a while now, I really appreciate the quick customer support. You can chat instantly with them or email/call and they respond quickly. They recently had a migration and it was super smooth. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Invoiced has improved their ACH/CC adding payment method. It is easy for us to do it rather than reaching out to the customer. Invoiced can improve their time in fixing bugs in the system. Recently, we had customer payments showing pending for over 3 weeks and our customers were getting upset that they didn't show cleared. Review collected by and hosted on G2.com.

What problems is Invoiced solving and how is that benefiting you?

We have had many problems with our old payment processing company since switching to Invoiced; their customer service and online chat support is immediate and so super helpful! If I have any questions, they answer them almost immediately. They also have loads of documentation where you can find tons of helpful material/resources. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced

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Thank you for the positive review of Invoiced! We're thrilled to hear that our platform has streamlined your invoicing processes. We strive to provide a user-friendly experience and excellent customer support. Your feedback motivates us to keep delivering a top-notch product. Thank you for your support, and we look forward to continuing to assist you.