Zachary D.
ZD
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Invoiced Just Works for Complex Billing—Solid Integrations and Easy Payments"
5/5
What do you like best about Invoiced?

It just works. Our billing is complex due to subscription and transactional invoices, USD and CAD, sales tax, multiple bank platforms. Invoiced handles all of it without us babysitting it. The QuickBooks and bank integrations are solid, and applying payments to open invoices is genuinely easy, which was a constant headache in our previous system. Our account rep, Randeep Saeed, has also been excellent, and their hypercare team got us through onboarding cleanly. Strong value for what we pay. The time we've recovered is the clearest measure — no more manual reconciliation between our billing system, QuickBooks, and our bank accounts, and far fewer customer emails asking where an invoice stands now that they have portal access. For a finance team supporting dual-currency, multi-entity billing, that reclaimed capacity more than justifies the cost. The onboarding support we got was also included, not billed as an add-on. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Honestly, very little. Implementation took a few months, though most of that was down to the complexity of our own billing setup: dual currencies, sales tax, subscription and transactional invoicing, and multiple bank platforms. If anything, a more prescriptive roadmap up front for complex multi-entity setups would have helped us scope the timeline better. Since going live, we haven't run into any significant issues. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced

We're thrilled to hear that Invoiced has been able to handle your complex billing needs with ease and efficiency. It's great to know that our integrations and payment processes have made such a positive impact on your finance team's operations. We appreciate your feedback and are committed to providing continued support and value for your business.

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