G2

Matt F.

Enterprise (> 1000 emp.)

12/11/2019

"Superb functionality for a shockingly low price"

5/5

What do you like best about Intermapper?

The ease of use, the ability to rapidly develop maps and add devices, and then refine those maps over time as your own knowledge of what you need to know changes over time. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

The instability of the Remote Access client. It crashes out every few weeks. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

Run the IM server product on your VMware cluster, and then scatter IM Remote stations around your organization, with your key employees. The key to successful use of network monitoring is NOT to know what's wrong, but to know what's NORMAL. Having IM available and running at all times gives your team awareness as to what "normal" is...so they'll have a better sense of what's *not normal*...and investigate before a the problem really takes hold. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

Beyond simple "up time"...IM helps me plan and forecast network utilization. It shows me when I need to purchase more bandwidth, and do so in an appropriate way to conserve costs while preserving the user experience. It also shows when network equipment needs upgrading, because I can trace CPU utilization and so forth. I've been an IM customer for 20 years now, and I can't imagine doing my job without it. Review collected by and hosted on G2.com.