G2

Tymeshia K.

Office Manager

Mid-Market (51-1000 emp.)

3/6/2020

"Cookie Jar Thief"

5/5

What do you like best about InterGuard Employee Monitoring Software?

Sonar/Awareness/Interguard is easy for us to use and quick with details need to find out who isn't a productive member of our team. The moment you sign on you will see who is always in the internet cookie jar, after making adjustments to your allowed list you will see an improvement in team performance. Review collected by and hosted on G2.com.

What do you dislike about InterGuard Employee Monitoring Software?

I'm a creature of habit when they first change the interface I get frustrated, but after a while, I'm happy again. I have to remind myself the adjustments are improvements. I would like a one-click option to block or allow a website. Review collected by and hosted on G2.com.

Recommendations to others considering InterGuard Employee Monitoring Software:

We have been with them since about 2011 and it has been a "lifesaver" for my employer, the IT, and the HR staff. **CUSTOMER SERVICE ** I REPEAT ** CUSTOMER SERVICE ** If any service industry modeled their customer service policy and efforts after the people at Sonar/Awareness/Interguard they would have loyal life, long customers. Review collected by and hosted on G2.com.

What problems is InterGuard Employee Monitoring Software solving and how is that benefiting you?

Time clock riders. We have found that too many people surf all day or ride the clock to get overtime. We can see who is doing so and correct those actions. Review collected by and hosted on G2.com.