
One thing I really liked is finding the location of the users be it city, region, or country and all the user flow it gives as in what all landing pages the user have explored. Review collected by and hosted on G2.com.
They can improve on showing more analytics and metrics of the user's behavior and what content pieces they are been engaged in and the level of touch points that are served to them. Review collected by and hosted on G2.com.
Hi Shiva,
Thanks for taking the time to review Intercom and for your feedback on out analytics. Our reporting features are a constant focus and we continue to make ongoing improvements which you can check in on at inter.com/new.
Thanks again,
Kate (Intercom - Customer Advocacy)