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ED
Small-Business (50 or fewer emp.)
"It solved a lot of technical problems for me"
What do you like best about Instantly?

Many options to tune your campaigns, to warm up domains. I sent a message to support couple of times and they answered in two minutes at most. Also, the whole interface is simple and beginner friendly. I personaly use it every day for myself and my clients, and I am pretty satisfied with it for now. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The biggest downside of it is that you can't use instantly over a mobile phone, it is not optimized at all. Sometimes when I quickly need to change certain parameters for a campaign, I have to bring my laptop with me. This makes the whole process a bit slower and more complicated. Review collected by and hosted on G2.com.

Instantly Reviews & Product Details

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Free

Free Trial
Per Month
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Instantly Reviews (4,002)

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Reviews

Instantly Reviews (4,002)

View 3 Video Reviews
4.8
4,002 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly they can set up campaigns and receive assistance when needed. The intuitive interface and effective email warm-up features contribute to a smooth experience, making it easier to manage outreach efforts. However, some users note that the pricing structure can be confusing and that certain features may not always function as expected.

Pros & Cons

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Raghav S.
RS
HR Executive
Mid-Market (51-1000 emp.)
"Easy Bulk Yet Personalized Emails with Better Deliverability and Simple Dashboards"
What do you like best about Instantly?

The best thing about instantly is how easy it makes bulk and personalized email communication, we need to contact many candidate for job opening, interview scheduling , follow ups and feedbacks, instantly allow us to spend emails in bulk while still keeping them personalised which feels more professional. I also like the email warm up feature because it help maintain good email deliverability .earlier, many HR emails were going to spam, especially when sending bulk interview calls, after using instantly, open and reply rates improved noticeably. the dashboards is simple and clearly shows open rates, and campaign performance. I use it daily in my workflow. and its integration with google workspace is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

from an HR point of view, instantly does not have many HR specific features like candidate tagging or recruitment pipeline tracking, we still need to manage candidate status in our ATS or spreadsheets, also reporting is basic, and for detailed analysis , data export is required. Review collected by and hosted on G2.com.

Robert B.
RB
Agency Owner
Small-Business (50 or fewer emp.)
"Easy DFY Mailbox Setup with DMARC/DKIM and Outstanding Service"
What do you like best about Instantly?

What sets Instantly apart is the Easy DFY Mailbox Setup. It’s incredibly straightforward to get mailboxes up and running with the correct settings like DMARC, DKIM, and SPF applied automatically. This technical "Done-For-You" approach, combined with their outstanding service, saves hours of manual work and provides peace of mind from day one.

Beyond the setup, the platform makes it simple to manage and scale multiple campaigns simultaneously. The unlimited email accounts feature and the automated warm-up are essential for protecting domain reputation while reaching a high volume of leads. I especially value the intuitive UI and the Unibox, which consolidates replies from hundreds of inboxes into one place. The real-time analytics for opens and replies allow me to optimize my sequences on the fly, making my entire workflow significantly more efficient. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The only minor drawback is the pricing structure; many of the most powerful and useful features are locked behind the second-tier subscription, which can feel a bit limiting if you are just starting on the basic plan. Additionally, while the interface is generally great, the Inbox Manager could benefit from more advanced organization and filtering options when handling a massive volume of campaigns at once. However, given the results and the time saved, these are small trade-offs for the overall value the platform provides. Review collected by and hosted on G2.com.

Sachin M.
SM
Growth Manager
Construction
Mid-Market (51-1000 emp.)
"Effortless Campaign Management and Outstanding Support"
What do you like best about Instantly?

Instantly makes it much easier to manage and run multiple campaigns simultaneously, allowing me to handle outreach at scale with ease. Setting up campaigns is straightforward, and the ability to track email activity—such as opens and replies—helps me quickly see what’s effective and adjust my follow-ups accordingly. I find it particularly useful for keeping my outreach efforts organized without introducing unnecessary operational complexity. Their customer support is excellent and resolves issues promptly. Since I work in email marketing, Instantly has become an essential tool in my daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

With Instantly, I find the lack of clarity regarding email deliverability frustrating, as there is no straightforward way to see where or why an email might fail to reach its destination. Additionally, the API integrations can sometimes seem unstable or limited, which complicates the process of building dependable automations or connecting Instantly seamlessly with other tools in my workflow. Review collected by and hosted on G2.com.

Curtis S.
CS
Founder
Small-Business (50 or fewer emp.)
"Intuitive Outbound at Scale—From Idea to Live Campaign Fast"
What do you like best about Instantly?

Instantly makes it genuinely easy to run outbound at scale without feeling overwhelmed by complexity. The inbox rotation, sending controls, and campaign setup are all intuitive, which means you can go from idea to live campaign quickly. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Some parts of the reporting and filtering could be more flexible, especially when you want to slice performance data in more advanced ways. There are also moments where you wish for a bit more native CRM-style visibility into conversations without exporting or relying on external tools. Review collected by and hosted on G2.com.

Farrukh S.
FS
Outreach Specialist
Small-Business (50 or fewer emp.)
"Best for my Sales Campaign"
What do you like best about Instantly?

I have been using the platform and yes, its definietely worth a try, there is a lot to do on the dashboard, many options to choose from. I particularly like the supersearch function, where you can choose filters like "Job titles", "location", to get the exact details of all the prospects. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I don't feel there's any downside to this platform; the dashboard looks minimal, and the tool is extremely helpful overall. Review collected by and hosted on G2.com.

AK
Founder
Small-Business (50 or fewer emp.)
"Effortless Email Warmup and Built-In Data for Easier Prospecting"
What do you like best about Instantly?

The best thing that i liked about Instantly is the email warmup feature that it provides. I can just link my email from any email service provider and it start warming it up also now it has added data to its platform which makes prospecting a lot easier Review collected by and hosted on G2.com.

What do you dislike about Instantly?

One thing that i dont liked about instantly is that it only provides 14 days of free trial instead of a month like other platforms Review collected by and hosted on G2.com.

Sergeja P.
SP
Growth
Small-Business (50 or fewer emp.)
"Lagging Performance, Unclear Pricing, and Limited Support"
What do you like best about Instantly?

Using Instantly enabled me to reach a large amount of potential leads, which I consider a significant advantage, despite the challenges I faced with other aspects of the software. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I found several issues with Instantly that detracted from my experience. The platform was consistently lagging, which hindered my workflow and made it difficult to manage tasks efficiently. Additionally, the customer support was not helpful; despite multiple attempts to resolve issues, I received little clarity or assistance. The unclear pricing structure was another problem, making it challenging to understand the costs and features associated with different plans. I also faced significant difficulties with lead management; the system did not allow me to work effectively with the collected data, and there was a lack of guidance on utilizing it properly. Furthermore, while I tried to integrate Instantly with other tools, it only managed to work with Slack, which limited its usefulness in a more integrated tech stack. Review collected by and hosted on G2.com.

Katie W.
KW
Director of Sales and Marketing
Small-Business (50 or fewer emp.)
"Great for Protecting Deliverability, But Not the Most Intuitive Setup"
What do you like best about Instantly?

I like that it spins up a bunch of emails for you so that you can protect your main domain's deliverability. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I wish it were a bit more intuitive to use. There are a lot of settings tucked away within different panels, and it isn’t always obvious where to find things as a first-time user. You’ll probably need to reach out to support fairly often to get up to speed, and it also helps to watch the training and getting-started videos they have online. There are a lot of important features you could easily miss otherwise, and some of them are imperative for deliverability. Review collected by and hosted on G2.com.

Thomas D.
TD
Small-Business (50 or fewer emp.)
"Effortless Setup, Essential for AI Marketing"
What do you like best about Instantly?

I love how easy Instantly is to set up, which significantly reduces the time I spend managing my B2B email marketing for my AI automation agency. The platform allows me to efficiently get in touch with hundreds, if not thousands, of business owners daily, offering them my services. It simplifies the process of buying email addresses and warming them up, automatically integrating these steps with their records in the account. This eliminates the need for manual intervention, saving me significant hours, especially with large email accounts. I also appreciate how Instantly makes it exceptionally easy to add sequences, follow-ups, and variables, and to connect with other tools like Make.com. The seamless integration with other platforms enhances the functionality and usability of my marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I think the inbox manager could be a bit more organized. Review collected by and hosted on G2.com.

Anthony M.
AM
fractional CRO
Small-Business (50 or fewer emp.)
"Simple, Intuitive UI with Continuous Enhancements at a Great Price"
What do you like best about Instantly?

Simple, clean and intuitive UI, providing a highly functional UX. Really love the fact that they are continuously working on enhancing the platform - seems that there's some type of an upgrade/enhancements every couple of weeks, making the platform progressively more powerful.

The balance between cost and value delivered is also a positive, imo. Compared with its competitors, Instantly provides a great offering at a "make sense" price point.

Implementation and setup is very easy and quick, another bonus. Also, they are steadily adding new integrations that make it increasingly more useful in our business operation, specifically HubSpot, Aimfox, Slack, Google calendar. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

At times, the platform doesn't update, leading me to need to refresh multiple times or log out and log back in to see the latest responses in the unibox. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Instantly.

Free

Free Trial
Per Month

Growth

$37.00
1 Workspace Per Month

Hypergrowth

$97.00
1 Workspace Per Month
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Instantly Features
Data Import & Export Tools
Integration APIs
Breadth of Partner Applications
A/B Testing
Basic Reporting
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
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Instantly