AT

Anna T.

Property Manager

Small-Business (50 or fewer emp.)

10/16/2025

"Easy Setup and Insightful Dashboard, but Mobile App Needs Improvement"

5/5

What do you like best about Innago?

The platform is very simple to set up. Setting up a template for our lease was simple and has saved a ton of time and paper. The dashboard gives you a great insight at one glance as to what is going on with each property. I'm new to property management and Innago has made it very simple to manage each stage of the process, even down to maintenance issues. Initial setup was very simple. I had to ask for assistance a few times, especially with setting up bank accounts because we have one for each property. Customer support was prompt and very helpful! I open Innago at least once a week if not more often. Review collected by and hosted on G2.com.

What do you dislike about Innago?

I set everything up on the desktop app, but using the app on my phone is not as easy. Some features are difficult to figure out from the phone.

\*UPDATE - I have been using the app for over a year now, and it has improved a great deal. The app is much easier to navigate. Review collected by and hosted on G2.com.

What problems is Innago solving and how is that benefiting you?

Innago makes tracking rent payments super easy and saved a ton of time. It's taken everything out of 15 different spreadsheet tabs and automated it. Review collected by and hosted on G2.com.

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Rating Updated (8/12/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.8 out of 5 · Verified reviews from real users

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