---
title: InformaCast Reviews
meta_title: 'InformaCast Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 116 reviews by the users' company size, role or industry
  to find out how InformaCast works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 116
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---

# InformaCast Reviews
**Vendor:** Singlewire Software  
**Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 116
## About InformaCast
InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications to get critical information to the people that need it.



## InformaCast Pros & Cons
**What users like:**

- Users rave about InformaCast as the **best solution for broadcasting** audio, especially to IP Phones. (1 reviews)

**What users dislike:**

- Users express concern about the **inefficiency** of InformaCast&#39;s new leadership, feeling undervalued and dissatisfied with customer engagement. (1 reviews)

## InformaCast Reviews
  ### 1. New leadership ruining the company.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about InformaCast?**

InformaCast is the best solution on the market for broadcasting audio to IP Phones.

**What do you dislike about InformaCast?**

New company leadership. They just seem incompetent and clearly do not value the opinions of their customers. I used to truly feel valued by Singlewire. Will not be renewing.

**What problems is InformaCast solving and how is that benefiting you?**

It solves the issue of connecting devices in a Cisco environment for the purpose of emergency notification.

  ### 2. InformaCast Mobile: Empowering Seamless Communication in Critical Moments !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manoj K. | Manager- Product Solutions &amp; Category Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about InformaCast?**

Mass Notifications
Multimodal Communication
Location Based Alerts
Mobile Accessibility
Ease of Use

**What do you dislike about InformaCast?**

Resource Intensity
Limited Customization

**What problems is InformaCast solving and how is that benefiting you?**

InformaCast has helped us in emergency communication. Due to multimodal communicaiton and mobile accesibility, we could use various communication channels and people could stay connected wherever they were.

  ### 3. Top of the list for emergency notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esteban N. | Director of IT, Religious Institutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2022

**What do you like best about InformaCast?**

Multiple ways to get notifications... text, voice call, push, Windows alert, iOS alert, IP speakers. Very thorough setup options. Easy to install and get going.

**What do you dislike about InformaCast?**

The menu structure could be improved. The setup could use better documentation/checklist. Integration with speakers is not perfect (works, but can be improved).

**What problems is InformaCast solving and how is that benefiting you?**

Emergency Notifications, School Bells, Live Audio/Paging

  ### 4. Informacast Information App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about InformaCast?**

It is very helpful when I cam at my desk, or at home to know what is happening at my site location for my company.   I also like that as an admin, I can alert others to a possible emergency.

**What do you dislike about InformaCast?**

I don't like when we do drills.   Our security team sends an Informacast notification and my phone rigns, I get a text and an alert on my desktop while working....it's all great if there is an actual emergency, but when it's just a drill, it's a little annoying :/

**What problems is InformaCast solving and how is that benefiting you?**

The biggest benefit is that my teachers will hear the alert on their phones, so if they are with the children in a situation where they would not hear the announcement over the phone system, they will get it via their cell phone(s) and they will know what is happening.

  ### 5. A product that can do a ton!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abe K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2020

**What do you like best about InformaCast?**

The end-user interface is nice and simple which is what we really needed for our users.  Since we use the product for emergency notifications, we need it to be simple to use without too much knowledge.  This is for sure what Informacast excels at because we can set everything up and make it simple for the end user to just fill out a couple fields or check a few boxes and get the proper notifications out to the proper groups.

**What do you dislike about InformaCast?**

The setup for InformaCast is a bit complicated and I can see why self-deployed folks may have trouble getting utilization of the product.  We thankfully had a VAR install and deploy for us and their knowledge in getting everything setup was excellent in handling what we would not have been able to.

**What problems is InformaCast solving and how is that benefiting you?**

Emergency Notifications (to email, SMS, and overhead paging systems) within our buildings.

It's nice to be able to kickoff a notification template and have it do all the work for us in terms of letting mobile devices know, getting a proper recording over the PA system and having the expandability into IP based speakers/displays available.

  ### 6. Sisters of St. Benedict uses InformaCast to aid in emergency alerting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about InformaCast?**

When we changed phone systems to Cisco's platform, we lost the ability to know what extension dialed 911.  With InformaCast Fusion we are now able to follow in real-time a 911 call.  This was the first use case we had for InformaCast.  Now we are tying Fusion into our fire alarm and door security systems. We have also integrated Fusion into our overhead paging allow us to have paging in areas our old analog system did not cover.

**What do you dislike about InformaCast?**

The lack of ability to copy and paste repetitive tasks.  An example was needing to create many message templates with small variations.  Would be nice to copy and paste a finished template and make the minor changes.

**Recommendations to others considering InformaCast:**

My recommendations would be the following:

1. When integrating to older systems, make sure to talk to the very knowledgeable InformaCast engineers. They can tell you if an interface is available.  
We have a very old fire alarm system and InformaCast has been helping us with the integration. 

2. Make sure you take the time and use the preplanning tools and spreadsheets InformaCast support provides. 

3. Their installation videos are a great resource. 

4. Develop a team to help with the planning.  This team will be very beneficial when  it comes to creating message templates, distribution lists, device groups and scenarios.

5. Take your time.  Make sure you have thought through the scenarios and have programmed your message templates to convey to your users exactly what they are to do when responding to an alert.

**What problems is InformaCast solving and how is that benefiting you?**

Alerting our administration team when a 911 call has been made.
We have a two stage fire evacuation plan.  InformaCast allows us to trigger two scenarios alerting our users.  We also are using the conference calling feature to connect teams together as they facilitate an evacuation.  With the ability for users to let our administration know whether a user is safe or needs help during an emergency is greatly beneficial.

  ### 7. Quick setup, good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2020

**What do you like best about InformaCast?**

Easy to set up granular security to limit who can send to different distribution lists. Support is very quick to respond and knowledgeable about the product. The interface is easy enough to navigate and send broadcasts, even for people who are not overly technical. Easy to manage distribution lists, with several options for uploading data (both manually and automatically)

**What do you dislike about InformaCast?**

Online documentation has not caught up with all the product features and a few times I needed to get in touch with support for clarification of different settings, especially around the security settings. Also, it would be nice if the primary ID of the distribution list members were not email as it adds an extra data-gathering requirement that people aren't always willing to give.

**Recommendations to others considering InformaCast:**

Plan out things like security and how you want to break down and identify your distribution list ahead of time. The planning workbook provided by InformaCast was very useful to help keep things like DL names, security group names, and tags consistent during setup.

**What problems is InformaCast solving and how is that benefiting you?**

We have significantly cut the time and resources required to notify employees of business impacting events, such as covid-19 related closures.

  ### 8. InformaCast is very User friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2020

**What do you like best about InformaCast?**

I love that it is easy to use and navigate. I do not work on InformaCast that often, but when I do I find that it is super simple to get in and accomplish what I needed to without spending time familiarizing myself with the application again.  I can get in, do what I need to do, then get out and on with the list of other tasks on my plate.

**What do you dislike about InformaCast?**

There is nothing I dislike about InformaCast

**Recommendations to others considering InformaCast:**

I would definitely recommend it to anyone looking for this type of system mainly for the ease of use which is a huge time saver.  Time can be a precious commodity and if you do not have a lot of it to get ramped up on how to use this application, you do not need it.  The application is very intuitive and easy to use.  It was designed in a Common Sense manner.

**What problems is InformaCast solving and how is that benefiting you?**

I haven't encountered many issues at all. Usually, there is a paging issue to a particular zone and the cause is most likely on the network side and not on the InformaCast side.  Being able to get into InformaCast and easily navigate around, make some tests pages and trace them is paramount in being able to pinpoint the cause.  Or at least eliminate InformaCast as being the cause.

  ### 9. An invaluable communication tool - and it does way more than one ... or two ... or ten things

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jane U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2020

**What do you like best about InformaCast?**

How easy it is to manage. It's super fast to setup in vmware, very easy to backup the configuration, easy and intuitive to restore from backup (yes, I actually had to do that once before I setup a failover server) and easy to understand most of the modules. It's also got an easy to configure failover / hot spare option. This is a Linux image that you load from and OVA and once you setup a few things you can be off and running. It can do all kinds of messaging and integrates with CUCM systems, as well as others (although I've only had experience with CUCM integration). It can do your PA announcements, timed bells, tornado warnings, text messages, and all kinds of automated messaging and announcement functions.

**What do you dislike about InformaCast?**

The GUI is a little klunky but not all that different from other similar Linux servers and once you are accustomed to the organization of the modules, it's very simple, if not very intuitive at first. I also don't really like how every module is licensed separately, although that's sort of a mixed blessing. It's nice that you don't have to pay for features that you never plan to use, but some of the setup instructions don't make it clear that you have not purchased licensing until you are done configuring a given feature and go to try it ... and get an error message that you have to purchase a separate license for that feature. That doesn't happen for all the modules - the majority of them state right on the module overview page that a separate license is required - but it did happen to me for one of them and byt the time I realized that I lacked a license, I had wasted 2-3 hours setting it up.  Aside from that I really love this product.

**Recommendations to others considering InformaCast:**

I would recommend that you review all the competition, although I honestly don't even know who would be able to compete. The product is pretty versatile and easy to setup.

**What problems is InformaCast solving and how is that benefiting you?**

First, we needed a solution for our overhead paging PA (and timed shift bell) systems, which consist of both old, analog PA components and newer, powered IP speakers. Informacast can send pages and timed bells (and any recorded message or sound) to all of them at the same time. We also needed trigger-able alarm sounds (tornado sirens, active shooter and other alarms) for emergencies and disaster-resistant public / intercom messaging using our Cisco voip phones and it needed to be compatible with CUCM, which this product is.

  ### 10. Informacast solution helpful for campuses

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about InformaCast?**

It sends alerts, that's very helpful and useful.

**What do you dislike about InformaCast?**

I used to not like the webpage appearance so much, but since we upgraded to latest version, that's not a problem with me anymore.

**What problems is InformaCast solving and how is that benefiting you?**

Setting up CallAware.


## InformaCast Discussions
  - [Do you have any online tutorials that show how to use InformaCast?](https://www.g2.com/discussions/do-you-have-any-online-tutorials-that-show-how-to-use-informacast-9b861a52-149c-4b70-ba22-5094c9bb9cee) - 1 comment, 1 upvote
  - [What 3rd party elements work with InformaCast?](https://www.g2.com/discussions/what-3rd-party-elements-work-with-informacast-cc3f563a-d81c-43af-af02-6fcb33cf6298) - 1 comment, 1 upvote
  - [What is the difference between InformaCast Fusion, InformaCast Mobile and InformaCast Advanced?](https://www.g2.com/discussions/what-is-the-difference-between-informacast-fusion-informacast-mobile-and-informacast-advanced-15f5da41-0179-4789-905d-29eeafded1ca) - 1 comment, 1 upvote
  - [Is it easy to implement InformaCast?](https://www.g2.com/discussions/5811-is-it-easy-to-implement-informacast) - 1 comment, 1 upvote
  - [Why does my organization need InformaCast?](https://www.g2.com/discussions/why-does-my-organization-need-informacast) - 1 comment, 1 upvote

- [View InformaCast pricing details and edition comparison](https://www.g2.com/products/informacast/reviews/informacast-review-103554?section=pricing&secure%5Bexpires_at%5D=2026-07-14+20%3A11%3A34+-0500&secure%5Bsession_id%5D=7c7c521b-24e9-40e9-987f-9218e75d7788&secure%5Btoken%5D=cb920c60b51339cd92e847329a0d4967d7629edb1b4467f0508060d08f72e2e2&format=llm_user)


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