![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
AH

Verified User in Human Resources

Enterprise (\> 1000 emp.)

5/3/2022

"Lots of bugs but unique enough to be worth it"

3/5

What do you like best about Influitive?

The ability to segment out your community into different groups, gamify your community to encourage specific actions, obtain in-depth reporting to prove ROI, and customize the content you show to different types of people really make Influitive the best choice in the industry for companies looking to do these primary things. Customer advocacy is one of the main benefits of using Influitive, and the team at Influitive is always extremely responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Influitive?

There are so many bugs. We usually identify something that is broken or not working as expected about once a day. They are working on improving the platform, but the bugs can provide a poor experience for the tool admins and community members. Review collected by and hosted on G2.com.

Recommendations to others considering Influitive:

Be sure to have full buy-in from leadership and others on your team that can help you set up the system and integrate with all that your business does + the strategy. Review collected by and hosted on G2.com.

What problems is Influitive solving and how is that benefiting you?

We launched our very first community with Influitive and are testing the community over three months. We have only had it live for one week and have yet to see massive benefits (this will only come over time and it is not expected that we would see tons of benefits within the first week of launching), Review collected by and hosted on G2.com.

Show More

Response from Alex Ruddock of Influitive

[Editedit](https://www.g2.com/survey_responses/influitive-review-6567763/official_response/edit)

We are so sorry to hear that you have been experiencing issues during implementation. Sometimes, when custom work is involved, unforeseen issues pop up. We are taking steps to improve our processes and have executive visibility to ensure prompt action is taken. We apologize for any inconvenience and pledge that we will do everything we can to ensure your launch is a success and you see the ROI you’re looking for.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 388 reviewers think of Influitive

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/jigsaw-interactive-influitive/reviews)