![Asim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asim B.")
AB

Asim B.

Senior Operations Manager

Mid-Market (51-1000 emp.)

12/17/2024

"Amazing analytics platform"

5/5

What do you like best about Included?

There are a few upsides to using the Included platform:

1. Democtrizing data is probably the biggest benefit for us. We came from a place where we had a specialized individual generating reports for our leadership team, our people team, and other requests - this was simply not scalable. Included provides bespoke real-time insights to these stakeholders in an easy to use way.

2. Define the narrative. One of the main features we've been using internally is 'Story'. Stories allow us to... tell a story... with the data. We can customize the dashboards to take stakeholders through a data journey giving them the insights that are the most relevant to them, without bogging them down with too much detail. These include custom tiles with trendlines, scorecards or preset threshold markers. However, if they do want to deep dive.... (see below)

3. Clicking into the trends to see the specifics. Included has a very clean way of being able to double click into the data that allows the users to see specifically where that data is coming from. So if for example we see attrition trending in the wrong direction, we can click into that and specifically see what departments and what demographics are most impacted.

4. AI-Powered. The AI-insights function provides us with a real time breakdown of the analytics in a way that makes sense to non-technical non-analytical users. It can very quickly point out areas of concerns allowing stakeholders to take immediate action where necessary.

5. API / Central System. It has been hugely beneficial to our team to tie in multiple systems and drive all our insights through Included. We have our ATS, our HRIS as well as previous dashboards (from Tableau) - allowing us to draw correlations in the data between different systems.

6. Responsiveness from the team. The team that helped us implement the solution has been fantastic. They are quick to answer questions, join Zoom calls to dive into issues, help build stakeholder dashboards, and of course, help grow the stack by supporting integration of additional platforms / data. Review collected by and hosted on G2.com.

What do you dislike about Included?

While Included is a great tool in the toolkit for a mid-sized startup (we're about 1000), it may not be as beneficial for smaller companies, as they may not have enough data or systems to get maximum benefit from the platform. Review collected by and hosted on G2.com.

What problems is Included solving and how is that benefiting you?

Solves the problem of having disparate data in multiple platforms. This allows stakeholders to go to one location to get the data they need. It also allows us to see correlations in the data between system. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 6 reviewers think of Included

4.7 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/included/reviews)