--- title: ImageRight Reviews meta_title: 'ImageRight Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how ImageRight works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 125 scale: '5' date_modified: '2026-07-07' parent_category: name: Insurance url: https://www.g2.com/categories/insurance --- # ImageRight Reviews **Vendor:** Vertafore **Category:** [Other Insurance Software](https://www.g2.com/categories/other-insurance) **Average Rating:** 4.4/5.0 **Total Reviews:** 125 ## About ImageRight ImageRight® is an intelligent information management (IIM) platform that combines enterprise content management (ECM) and workflow automation into one solution, allowing claims and underwriting professionals to streamline their daily tasks. ImageRight helps carriers and managing general agents (MGAs) manage their documents and orchestrate their workflows so they can focus on the work and tasks that matter most. With its modern UI, standardized processes, and intelligent workflows, ImageRight boosts efficiency, keeps files organized, supports better data quality, and helps eliminate the insurance distribution drag that slows work across the insurance lifecycle. By accelerating how information, documents, and decisions move through underwriting, claims, and operations, ImageRight helps organizations achieve greater Distribution Velocity. Key use cases for ImageRight include managing insurance claims, facilitating communication between departments, and organizing documentation. The software automates routine tasks, significantly reducing the need for repetitive data entry and minimizing the risk of errors. By standardizing workflows, ImageRight helps organizations implement best practices and ensure compliance with industry regulations. This not only enhances the quality of service provided to clients but also allows insurance professionals to focus on more strategic initiatives. ImageRight features include: • Efficient task tracking. Get the right work to the right person at the right time and see real-time updates on progress. • Content and process automation. Reduce manual work and automate document-driven processes. Put your team to work on more strategic tasks. • Real-time insights. See how work is moving and where it’s getting stuck. Understand who is finishing tasks and who needs support. • Modern user interface. Stay on top of workflows with a simple interface. Help your team tackle tasks without much training. • Cloud support. Access ImageRight anywhere, anytime, and trust that security and compliance are always up to date. • Best practices. Analyze your work in real time and build custom workflows based on industry best practices. ImageRight gives users tools to organize and markup documents, so it fits any MGA or carrier system, helping teams cut clicks, save time, and bring out their best work. By reducing manual handoffs and creating more connected workflows, ImageRight helps organizations move faster with greater consistency and control. ImageRight is part of Vertafore’s comprehensive suite of solutions for carriers and MGAs, designed to integrate with the tools they rely on across their business. With access to hundreds of APIs, MGAs and carriers are in control to use ImageRight with Vertafore solutions, in-house applications, and third-party tools. Together, these connected systems provide the core digital foundation organizations need to reduce friction, adapt faster, and achieve Distribution Velocity. ## ImageRight Reviews ### 1. Flexible Task Management with Learning Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** James J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ImageRight?** I like ImageRight for its flexibility and ability to build solutions that improve user experience. I appreciate its help in assigning and tracking tasks, along with its integration within our in-house applications, enhancing our user experience. I am able to build solutions to improve productivity using features like importers, email receivers, and notes (NUP). Additionally, ImageRight serves as a wrapper to ensure that policies are issued and delivered correctly, along with task creation. I give it a high recommendation, as it helps me trust and verify processes effectively. **What do you dislike about ImageRight?** It's a very flexible tool, but learning can be difficult, now that I am part of the community expecting that aspect to improve. Workflows, any time we want to change we have to engage with an ImageRight engineer, and feel we could do more on our own. **What problems is ImageRight solving and how is that benefiting you?** ImageRight helps with task assignment and tracking, integrates within our applications, manages underwriting documents, and improves user productivity with flexible solutions. ### 2. Streamlines Document Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Shasta S. | Insurance Operations Assistant / Multi-Line P&C Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I like how organized ImageRight is because we're able to retrieve and find documents easily without having to search hard since everything is based on the year it took place. The workflow feature is also great since it allows tasks to be easily prioritized and streamlined. I appreciate that everything flows easily from one workflow to the next, which makes processing requests from customers more efficient. Using it for tasking helps us know what we need to do for the day. Additionally, ImageRight was very easy to set up initially, and it took about six months to a year to get fully acclimated. **What do you dislike about ImageRight?** I honestly don't think there are any because they're actively working in. They do have a solution for our current problems. We just haven't been able to work in that system, which is browser. **What problems is ImageRight solving and how is that benefiting you?** I use ImageRight for management and organization. It helps track and organize documents, making retrieval easy with its structured workflow. It enables seamless task prioritization and completion, improving efficiency and reducing the time spent searching for documents. ### 3. Robust Integration, Reliable Document Management **Rating:** 3.5/5.0 stars **Reviewed by:** Brian W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I like the many intake systems, especially the email receivers, and the ability to build a workflow around those systems with ImageRight. It's great that we can route our information to the right person at the right time. Without ImageRight, managing our massive daily document intake of over 200,000 documents would be a challenge. We've integrated ImageRight into every business process, which really helps in policy polishing and underwriting workflows, as well as integrating with our homegrown systems like Origami, AI models, and custom GPTs. **What do you dislike about ImageRight?** We had taxed our system to the max and had some instability issues, but we worked with Vertafore developers to find a fix and now it has been a lot more reliable. **What problems is ImageRight solving and how is that benefiting you?** ImageRight helps us manage over 200,000 documents daily, keeping everything organized. I like the email intake systems and building workflows, which lets us route information correctly and timely. ### 4. Flexible Workflow Solution with Room for Integration Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I really like ImageRight's flexible structure, as it allows us to set up workflows that are tailored to our Underwriters or Claims representatives based on company practices or guidelines. It's also great for keeping communication organized between the agency, carrier, claimants, and internal resources. I'm happy that we now have the RESTful APIs, which help with tighter integration with Salesforce. **What do you dislike about ImageRight?** Reporting on tasks has been a challenge, and we would like tighter integration with Salesforce. We didn't have a great integration method before upgrading, but now we have RESTful APIs, which helps. Also, we want SSO availability, and it sounds like that's in the works. **What problems is ImageRight solving and how is that benefiting you?** ImageRight helps manage communication between agencies, carriers, and claimants, and routes tasks between internal resources. Its flexible structure supports customized workflows for underwriters or claims reps, aligning with company practices. ### 5. Streamlined Document Management with ImageRight **Rating:** 5.0/5.0 stars **Reviewed by:** Solis G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ImageRight?** I like the ease of functionality in ImageRight, especially with importing documents and assigning tasks. The ability to use Outlook with ImageRight for importing documents, setting task reminders, and making notations is really helpful. The initial setup was smooth with the assistance of Vertafore. **What do you dislike about ImageRight?** I would like to see alerts on overdue tasks. Some tasks may go 30 days without being reviewed by an adjuster, so an alert reminder would help with any pending tasks. **What problems is ImageRight solving and how is that benefiting you?** I use ImageRight for document management, importing files, and task assignment. It maintains my files and sets task reminders, allowing me to use Outlook for document imports, task reminders, and notations seamlessly. ### 6. Customizable Filing Options Boost Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Callie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ImageRight?** I like the many different filing options and that it can be customized to each department's needs. It truly helps tell the full story and keeps documents filed in an easy-to-use way. For benefits specifically, we are able to separate details year after year and clearly file items specific to renewals, claims, and plan correspondence. I think the setup was simple! **What do you dislike about ImageRight?** Perhaps the file tree looking more modern/clean? **What problems is ImageRight solving and how is that benefiting you?** ImageRight helps tell the full story and keeps documents filed in an easy way. It offers different filing options and customizes to each department's needs, letting us clearly file items specific to renewals, claims, plan correspondence, and more. ### 7. Efficient Document Management with Seamless Office Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Joy W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I love how ImageRight connects all 3 of our offices in one place. We just recently started using the auto index feature, which we absolutely love. Auto index takes the place of manual matching to our claim files, making the process more efficient. **What do you dislike about ImageRight?** We're struggling a little with the browser, but that's probably because we are a few versions behind. The initial setup was kind of a lot, but it was years ago. **What problems is ImageRight solving and how is that benefiting you?** ImageRight connects our offices, allowing us to manage documents and emails efficiently by automatically matching them to valid claims. The auto index feature eliminates manual matching, which we absolutely love. ### 8. Valuable for Document Handling, Needs Improved Search **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I like that we are able to name documents in the document description. I'm able to drag documents in. I can move documents to where I need them. **What do you dislike about ImageRight?** It's hard to find certain documents, and searching by date can be a problem if the dates are formatted differently. I would like to be able to have my imported bills have the name of the provider in the document description. **What problems is ImageRight solving and how is that benefiting you?** I find ImageRight helps me move documents to where I need them, but searching by differently formatted dates can be tricky. ### 9. Streamlines Workflow with Smooth Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kellie W. | Cost Containment Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ImageRight?** I really like ImageRight for how it lets me prioritize work, manage tasks, and set up workflows efficiently. The ability to route work based on priorities and utilize auto-routing really saves me a lot of time. The initial setup was also very smooth, which was a big plus. **What do you dislike about ImageRight?** Need more AI functionality, especially auto indexing. **What problems is ImageRight solving and how is that benefiting you?** I use ImageRight for document management and workflow. It helps us move work through the company and automate processes. I like how it prioritizes, manages, and sets tasks with auto routing, saving us time. ### 10. Centralized and Secure Document Management **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth O. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ImageRight?** I find ImageRight helpful in keeping our data in one spot and appreciate being able to put security on documents. It's easy to use, and I really like the drag and drop feature. **What do you dislike about ImageRight?** I find being able to OCR documents a bit lacking. I also think a better integration with Claims would be helpful. Plus, the building of the drawers was difficult. **What problems is ImageRight solving and how is that benefiting you?** ImageRight helps keep our data in one spot and allows us to put security on documents. ## ImageRight Discussions - [What is ImageRight desktop?](https://www.g2.com/discussions/what-is-imageright-desktop) - 2 comments - [How does ImageRight work?](https://www.g2.com/discussions/how-does-imageright-work) - 1 comment - [What is ImageRight used for?](https://www.g2.com/discussions/what-is-imageright-used-for) - 3 comments - [View ImageRight pricing details and edition comparison](https://www.g2.com/products/imageright/reviews/imageright-review-11146135?section=pricing&secure%5Bexpires_at%5D=2026-07-13+06%3A16%3A35+-0500&secure%5Bsession_id%5D=46cf4670-5b2b-47b5-a697-7b6fb1e4c112&secure%5Btoken%5D=beb93c0108880d395f8806952340b3c219b7b02aa5cb5e790fb537bfd172d5c1&format=llm_user) ## ImageRight Integrations - [MGA Systems](https://www.g2.com/products/mga-systems/reviews) ## Top ImageRight Alternatives - [Indio](https://www.g2.com/products/indio/reviews) - 4.6/5.0 (127 reviews) - [Applied CSR24](https://www.g2.com/products/applied-csr24/reviews) - 4.3/5.0 (21 reviews) - [Policy Bazaar](https://www.g2.com/products/policy-bazaar/reviews) - 4.1/5.0 (18 reviews)