Better collaboration: Users can review documents in parallel, which saves time and lets them focus on more important tasks.

Improved communication: Users can manage comments and revisions directly within the platform, without needing other tools, and all activities are tracked.

Customer support: Communication with the support team is good and quick. In my experience, the Service Level Agreement has always been met. Review collected by and hosted on G2.com.

Limited customization: It can be complicated to fully adapt the tool to our specific needs, so we ended up sticking with the default configuration.

Poor reporting features: The reporting options are very basic. For more complex data analysis, it’s necessary to export the data and use other tools.

Track Changes mode: We ran into issues when handling tracked changes from Microsoft Word. Review collected by and hosted on G2.com.