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Caleb N.
CN
EHS Specialist/Data Analyst
Enterprise (> 1000 emp.)
"Solid System"
What do you like best about Ideagen EHS?

From an end user perspective, the system isn't very complicated. It's pretty straightforward and user friendly Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

From a system admin perspective, I wish there was a little more of the aforementioned ease of use baked into the backend of the system. Things like "back and forth" between settings. For example, I can push a new calendar item from a corp level, but I can't recall it. The same applies to the BBS module and work areas or behaviors. Or if you transfer calendar ownership, it's corresponding task doesn't change Review collected by and hosted on G2.com.

Ideagen EHS
Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for updating your review, Caleb! We appreciate your continued feedback. It's great to hear that end users find the system straightforward and user-friendly.

Your admin-side observations about backend functionality are valuable. Your account manager can walk you through recent enhancements and discuss any workflow challenges you're still experiencing with calendar management, BBS modules, or task ownership syncing.

Kind regards,

The Ideagen Team

See how Ideagen EHS improved

Ideagen EHS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Ideagen EHS Media

Ideagen EHS Demo - Compliance Calendar
Track real-time activity status and progression from any location. Increase accountability and drive performance on a variety of regulatory and non-regulatory tasks associated with your organization’s initiatives and programs.
Ideagen EHS Demo - Incident Metrics Dashboard
Provide insights, with 360-degree view of valuable data for Corporate to Site Level Teams.
Ideagen EHS Demo - Injury-Illness and Action Item Metrics
Identify incident related risks and empower proactive actions, and performance tracking in real time.
Ideagen EHS Demo - Quickly Report and Record Incidents
Manage incidents online and offline via mobile app or web and streamline incident data capture and investigation process.
Ideagen EHS Demo - Schedule and Perform Audits
With the easy-to-use interface, proactively audit compliance and effectiveness, via web or on-the-go with our mobile app.
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Ideagen EHS Reviews (124)

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Ideagen EHS Reviews (124)

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125 reviews

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Praveen  K.
PK
Lead Business Excellence
Enterprise (> 1000 emp.)
"Digital transformation Journey with Ideagen"
What do you like best about Ideagen EHS?

The Gate Pass management feature is easily the best part. It turns a slow, paper-based task into a fast and simple digital process.

​The multi-level approval system is fantastic. It ensures the right people can review and approve requests quickly, which has greatly improved our site security and efficiency. Everything is tracked in one place, making it easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Nothing as such. Implemention to go live and day to day operations very smooth Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for this wonderful feedback, Praveen! It's fantastic to hear that the Gate Pass management feature has transformed your process from paper-based to digital and that the multi-level approval system is improving both site security and efficiency.

We're particularly pleased that your implementation went smoothly and day-to-day operations are running well. Having everything tracked in one place really does make a difference!

Kind regards,

The Ideagen Team

See how Ideagen EHS improved
JS
Corporate Manager Safety & Health
Enterprise (> 1000 emp.)
"Ideagen team helps in every way possible."
What do you like best about Ideagen EHS?

The bi-weekly discussions with Caren Sifontes have been extremely helpful and allows me to maintain a relationship with our software vendor. She is so knowledgeable about all aspects of our account, the program and what additional things we should and can be doing with the software. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Ease of integration and functionality issues. Some areas are super easy to use and other areas, not so much. I need up to date user training. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for this wonderful feedback, Jennifer! It's fantastic to hear that your bi-weekly discussions with Caren Sifontes have been so valuable and that she's helping you maximize the software.

We're constantly updating our training materials - check out the Ideagen Community portal for the latest resources. Caren can also discuss the specific functionality areas you'd like to improve and keep you updated on solution enhancements as we continuously improve Ideagen EHS.

Kind regards,

The Ideagen Team

See how Ideagen EHS improved
CW
Managing Director
Small-Business (50 or fewer emp.)
"Perfect if you are looking for an overall poor experience"
What do you like best about Ideagen EHS?

I am sure there are upsides, and I truly would love to have something positive to say. I think if you are a growing organisation the plus for Lucidity would be that it appears that the subscription is not based on the number of users, rather just modules applied. It seems you can capture quite an amount of data. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

If you are looking for a very poor customer service then Ideagen is your go to. The communication has been abhorrent, and my team and I feel that we are not being listened to. We are just a small, but growing, company and it feels like we are just the unimportant, irrelevant little folk. My team and I have had significantly better customer service with much lower annual cost software companies. Review collected by and hosted on G2.com.

Muralidhar R.
MR
Executive Safety
Mid-Market (51-1000 emp.)
"The Best App for Plant Condition and Metrics Tracking"
What do you like best about Ideagen EHS?

This is the Best Application for Tracking all kind of Condition or Metrics in the plant. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

No i dont have any observations or Dislike in the APP Review collected by and hosted on G2.com.

RP
HSEQ Consulting
Mid-Market (51-1000 emp.)
"Ideagen Customer Success support is fantastic"
What do you like best about Ideagen EHS?

Ideagen Customer Success support. Michelle Simmons' and Ben Niiler's knowledge and goodwill delight any client. She always seeks solutions to our problems and ideas. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

In Root Causes - Incident module - the level 1 Root cause appears only in the drop down list, not in the incident report. And the audit module is not friendly, it could be more simple Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Enterprise (> 1000 emp.)
"Inconsistent And Unreliable When Used As Overall Solution."
What do you like best about Ideagen EHS?

The actual analytics tool(currently hosted by IBM Cognos) is powerful with a lot of great information. Additionally, the incident management module allows for a lot of customization that makes it easier to better define and report on incidents for locations. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

The entire learning management module. Have been with the system for just under a year and it has never once functioned as promised. Constant issues and open tickets and weeks or months to get anything fixed...and that's if they even try. Our favorite part is the entire lack of ownership (because they didn't build it, they farmed it out and bought it after the fact). They have yet to fix anything in the approved contractual time and issues have been nonstop since go live. No joke 85% of all issues, complaints and ongoing problems come from learners about this module and has been so bad it has killed engagement and usage for many locations. Customer support likes to point fingers, take forever to provide actual resolution(if it exists) or straight up tell us that how it was designed(Poorly, in many cases) with zero further discussion because they can't or won't fix it. Review collected by and hosted on G2.com.

CS
EHS Manager
Enterprise (> 1000 emp.)
"G2 survey"
What do you like best about Ideagen EHS?

Having great experience while using system and tracking metrics Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

we don't have anything to dislike the ideagen software Review collected by and hosted on G2.com.

JM
EHS Specialist
Mid-Market (51-1000 emp.)
"System is very easy to use"
What do you like best about Ideagen EHS?

The system is very easy to use, it has many different modules to choose from. Its nice that you can choose as little or as much as you want to use. Implementation went very smoothly, and the customer support during and after implementation is very good. The help desk and our customer success manager is very helpful and always three when we need something. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

They system needs some updates, especially on the dashboards. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Hi Jolene,

Thank you for taking the time to share your feedback. It’s great to hear that you find Ideagen EHS easy to use and appreciate the flexibility of choosing modules that fit your needs. We’re also pleased that the system has helped you address OSHA compliance requirements and replace paper documents with a more efficient solution. The smooth implementation process and ongoing support from our team are key priorities for us, so it’s great to know these have been valuable to you. On the dashboards, thank you for highlighting where improvements are needed as your input helps us refine our offering. We’d love to learn more about the specific updates you’d like to see, so please feel free to share these details with your account manager. If you have any questions or need further assistance, our team is always happy to help.

Kind regards,

The Ideagen Team

NK
Corporate EHS Director
Enterprise (> 1000 emp.)
"Extraordinary operation, interesting platform with professionals who understand the platform"
What do you like best about Ideagen EHS?

the ability to advance any EHS program from kpi tracking to training Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Timing it takes to really know and understand the Ideagen platform, modules and modules you develop. Takes time and reputation of which one may not have a lot of time to do so when running a business Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for your feedback, Norm! It's great to hear that Ideagen EHS is helping advance your EHS program from KPI tracking to training, and that our team's platform expertise has been valuable.

Your point about the time investment needed to fully understand the solution is well taken. Our Ideagen Community has comprehensive guides and e-learning courses that can help accelerate the learning process. Your account manager can also identify the specific modules most critical to your business so you can prioritize what matters most.

Kind regards,

The Ideagen Team

See how Ideagen EHS improved
Karthik Reddy .
K
General Manager-EHSS
Enterprise (> 1000 emp.)
"Collaborative and reachable whenever any assistance is required"
What do you like best about Ideagen EHS?

Incident management tool and the detailed questionnaire during investigation procedure. Advanced set-up of the audit management tool Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Nothing specific as the implementation of the system is good Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for this wonderful feedback, Karthik! It's fantastic to hear that the incident management tool with its detailed investigation questionnaire and the advanced audit management setup are working so well for your EHSS needs.

We're particularly pleased that our team has been collaborative and reachable whenever you need assistance, and that the implementation went smoothly.

Kind regards,

The Ideagen Team

See how Ideagen EHS improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

19 months

Average Discount

8%

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Ideagen EHS Features
Job Hazards
Training
Templates
Workflows
Corrective Actions
Injury & Ilness
Sustainability
Near Miss
Security & Privacy
Mobile Access
Flexibility
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Ideagen EHS