With any software it is only as good as the people who use it and allowing them to see how it will enhance and add value to their work. CP Policy Management integration team has done a great job understanding our needs, putting themselves in the shoes of our employees and providing options and solutions to address our most common opportunities. Enhanced reports, ease of navigation and the introduction of "how do I" self-help library of support has been a game changer in how we interact with software.<br><br>Having a software company that is interested in feedback and how they can make their product more useful and used is one of the core differentiators for their software as they are a software partner adding value to our document management program. Review collected by and hosted on G2.com.

I will start with the same way I introduced the positives. Software is only as good as the users who use it. While getting much stronger and better the number one request for improvement in our document management program is stronger search features. I believe change management and training are core to shift this but simple items like changing terms like "search" instead of "filters" can go a long way.<br><br>When we spend time with users on how to accomplish their search needs using filter button and features their needs are normally met. Review collected by and hosted on G2.com.