![Matthew T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew T.")
MT

Matthew T.

Small-Business (50 or fewer emp.)

2/10/2023

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"Great Platform with even Better Customer Service"

5/5

What do you like best about Icicle ERP?

Icicle had many attributes which were intuitive to use, BUT the real standout star of the program is the customer service. The logic chains behind the program were easy to understand with minimal experience, making it easy to jump feet first into populating the program with your core data. But, The customer service team makes Icicle shine; they are willing to spend the time required (with follow-ups as requested) to make sure you truly understand what the program is doing behind the scenes so you are set up for success out the gate. Review collected by and hosted on G2.com.

What do you dislike about Icicle ERP?

That I am being required to add a dislike to the review. No complaints here. Review collected by and hosted on G2.com.

What problems is Icicle ERP solving and how is that benefiting you?

Icicle allowed me to combine separate manual tasks under one roof to streamline the work. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 28 reviewers think of Icicle ERP

4.2 out of 5 · Verified reviews from real users

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