G2

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/14/2025

"Overall solid - best ops agency I've worked with!"

5/5

What do you like best about Iceberg?

They felt like an in-house team. No “submit a ticket and wait” kind of stuff. Things got handled quickly. The team really knows their stuff, but they also explain it in a way that’s easy to follow.They actually did what they said they’d do, when they said they’d do it! Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

I wish we had included a bit more scope up front around enrichment so we could have knocked that out alongside the other SDR tooling work instead of afterward. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

I’d recommend making sure you have a clear picture of what you want to get done before kicking off. You’ll get more out of the partnership if you’re ready for it. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

Iceberg came in to help us with a bunch of RevOps projects. One of the projects was helping my team update the outbound SDR processes and tools. It’s made a big difference in how we target prospects and track pipeline. Communication was top notch too. They kept us updated constantly, and I’ve worked with vendors before that didn’t keep us in the loop and it created a lot of extra stress for the team. Review collected by and hosted on G2.com.