G2

AI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/22/2018

"IBM IT Support tool is the best tool to track Business activities effectively "

4.5/5

Describe the project or task IBM Workplace Support Services with Watson helped with:

Organizations worldwide are challenged to provide service desk support at all hours of the day Review collected by and hosted on G2.com.

What do you like best about IBM Workplace Support Services with Watson?

time calculation

task allocation

Delightful user experiences powered by AI

Any device, any time, any location Review collected by and hosted on G2.com.

What do you dislike about IBM Workplace Support Services with Watson?

The overall interface looks a bit old fashioned. However, areas of the solution have been revamped on each update with latest technologies. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Workplace Support Services with Watson:

yes, Highly recommencement protect for business purpose,task allocation is very easy Review collected by and hosted on G2.com.