IBM Robotic Process Automation (RPA) Reviews & Product Details

I like "integrate a chatbot" feature the most among other features provided by IBM's Robotic Process Automation. I created a chatbot for my task to reply to customer queries in no time with full accuracy. It was very easy to build chatbot and integrate into my workflow. Review collected by and hosted on G2.com.

I dont have any particular dislikes about IBM's RPA. Review collected by and hosted on G2.com.

The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-technical team members to quickly build and deploy bots. This ease of use has enabld us to scale automation across various functions, including social media management and client reporting. Review collected by and hosted on G2.com.

While the platform is largely user-friendly, some advanced features require additional technical knowledge. The initial setup and integration can also be time-consuming. Despite these challenges, the long-term benefits, inculding enhanced efficiency and reduced errors, make ibm rpa a valauble investment Review collected by and hosted on G2.com.

The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizations. Review collected by and hosted on G2.com.

I encounter a lot of restarts in the server due to some teachical issues , espcially, when the current went off .

the tool need more establility to handle any kindl of issues.espcially when the scripts run in production phase . It is not accepted for the client to restart the server every time there is issue with RPA tools Review collected by and hosted on G2.com.

- The tool brings many predefined actions that support the use and development of automations

- Debug view allows good views of the code. Review collected by and hosted on G2.com.

- The tool could facilitate some notifications/views in a more practical way (e.g., validation functions even when giving an error, the tool allows the flow to continue instead of alerting or blocking the continuation of the process).

- Improve visualization through logs for better troubleshooting. Review collected by and hosted on G2.com.

It is an amazing and robust tool so far I have used. We have already automated several workflows related to our day to day activity including support register, IOC (indicator of compromize) parsing and automation received from different sources. It has quite user friendly user interface to create, update/modify different workflows or automations. It's native python scripting which made it more robust, strong for advance automated workflow creatoin. It has numbers of plugins as well as capabilities to integration with multiple services or systems of components. We found this is quite easy to implement and extensive customer support epecially through our SI "Secbounty, India" and local partner "Zara Zaman Technologies Limited, Bangladesh". We are using this almost everyday and frequency is very number. Review collected by and hosted on G2.com.

I feel this is somewhat costly though getting such product and features, there should incur cost. Review collected by and hosted on G2.com.

I think the best thing is that is easy to use and implement. I use it frequently and I have never had any issues and there are lot of features which one can use.

Since I am a developer myself so it was easy to integrate for me. Review collected by and hosted on G2.com.

Nothing in particular however I think with the passage of time it can improve alot Review collected by and hosted on G2.com.

The tool has a simple design, which makes the programmer's daily life easier, even if they are using the tool for the first time. The support is quick, we have easy contact with the team and assisted consulting whenever necessary. Besides the ease, the tenant is very comprehensive, which allows us to manage our robots quickly. Review collected by and hosted on G2.com.

Some commands could be adjusted, such as including an "OR" in the "IF" command, which would make the code easier and eliminate the need to clutter it with several "ELSE IF". Review collected by and hosted on G2.com.

The functioning of the environment in automations. Review collected by and hosted on G2.com.

Lack of content for study in Portuguese. Review collected by and hosted on G2.com.

excelent customer support and can easily intialize any technical engineer Review collected by and hosted on G2.com.

bot licencing lit bit high according to other solutions Review collected by and hosted on G2.com.

I found it quite productive, especially in terms of prompting managers to think about the processes in their areas that can be automated. Furthermore, the possibility of taking on more activities without increasing the number of employees and the reduction of errors in the various automated processes are extremely relevant to the process. Review collected by and hosted on G2.com.

I am concerned about the maintenance of these robots. As long as the developer is "among us," it's fine, but from the moment there is a change of personnel, I have seen RPA processes get lost because the professional who took over the position couldn't establish the same line of reasoning as the original developer. Review collected by and hosted on G2.com.