![Lucas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas M.")
LM

Lucas M.

Mid-Market (51-1000 emp.)

5/11/2023

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"Service, support, and resources."

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Despite being a Big Tech, the company's customer service/support is fantastic, fast, and available 24 hours a day. In addition, the tool is comprehensive and meets practically all the automation needs we have had so far. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some instabilities in certain versions, which are quickly resolved by releasing a new version, but when switching versions, it is necessary to perform a series of tests on the scripts, which is a bit annoying. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We have over 100 automated processes in various areas such as commercial, tax, accounting, purchasing... Currently, we have a very high ROI, and a great advantage is that the software is easy to use, making it easier to scale, as business users can learn it easily. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

See what 273 reviewers think of IBM Robotic Process Automation (RPA)

9.4 out of 5 · Verified reviews from real users

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