MF

Marco Antonio F.

Mid-Market (51-1000 emp.)

5/11/2023

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"Powerful tool. Challenging learning process"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The names of the tools are very intuitive, making it easier to create scripts and learn the tool. With this, we were able to automate some processes that previously took a lot of time to execute.

Even without much programming knowledge, I was able to learn how to use the tool (IBM RPA Studio) fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The documentation on the IBM site is not very weak. The explanations are not clear for the user/developer.

And the courses on the IBM site are not available in Portuguese, making it difficult for those who do not have knowledge of English to learn. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We had some routines that needed to be executed daily, at the same time, including on weekends. With the automation of these processes, we gained time to perform other tasks.

Here are some examples: Sending SMS to our clients informing them that they have overdue invoices, sending SMS to our clients informing them of the received service protocol number, automated creation of email signatures by retrieving information from an Excel spreadsheet, and others. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

See what 273 reviewers think of IBM Robotic Process Automation (RPA)

4.7 out of 5 · Verified reviews from real users

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