G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/17/2019

"Managed Services Expertly Handled with IBM Managed Cloud services with Tivoli / Netcool Monitoring"

5/5

Describe the project or task IBM Managed Cloud Services helped with:

We use IBM Managed Cloud services with Tivoli / Netcool Monitoring for services desk and for communication for probes to database. IBM Managed Cloud helps us to streamline issue gathering on clients end. Review collected by and hosted on G2.com.

What do you like best about IBM Managed Cloud Services?

It includes health dashboards, message catalogue, maintenance management and out the box service desk integration Review collected by and hosted on G2.com.

What do you dislike about IBM Managed Cloud Services?

It requires a team of IT experts as its industry standard practice. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Managed Cloud Services:

TRY NETCOOL INTEGRATION, It also has JAZZ SM applications as well. Review collected by and hosted on G2.com.

What problems is IBM Managed Cloud Services solving and how is that benefiting you?

Client end, streamlining dashboard for receiving events and thorough client communication checkup. Review collected by and hosted on G2.com.