G2

Sumith K.

Advanced Data Analyst

Consulting

Mid-Market (51-1000 emp.)

6/26/2026

"Complete Visibility into IT Spend and Costs"

5/5

What do you like best about IBM Apptio?

One of the biggest advantages for me is its ability to reduce costs. It helps identify unnecessary or duplicate technology expenses, underutilized resources, idle cloud services, and inefficient spending patterns. With actionable insights, my organization can optimize infrastructure usage, improve budget planning, eliminate waste, and negotiate better vendor contracts, which leads to significant cost savings.

It also helps me address common business challenges by increasing financial transparency, improving cost accountability, simplifying budgeting and forecasting, and enabling faster decision-making. It reduces manual reporting effort, minimizes human error, and provides real-time dashboards that allow teams to spot issues quickly before they turn into major problems.

I also like the visibility it provides into IT spending, resources, and business value, along with a clear picture of how resources are being utilized or underutilized across cloud platforms like Azure and Google Cloud. It integrates with several enterprise tools, including ERP and financial systems for budgeting and accounting; cloud platforms such as AWS, Microsoft Azure, and Google Cloud for tracking cloud spend; IT service management tools like ServiceNow; and business intelligence tools such as Power BI and Tableau for advanced reporting and dashboards.

The initial setup was relatively straightforward, and the IBM documentation and implementation support made the process manageable. Once the platform was configured, it became very useful for day-to-day operations, so I’d rate the setup eight out of ten. Overall, I think it’s a great product and would definitely recommend it ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I think the user interface could be simpler, because the navigation isn’t very intuitive, especially for new users. I’d also like to see stronger dashboard customization, along with more flexible reporting and visualization options. System performance could be improved as well, particularly when processing very large datasets and running complex reports. I’d like the product team to make more use of AI and predictive analytics to provide smarter cost-optimization recommendations. Finally, the learning curve could be reduced by offering more interactive tutorials, guided workflows, and clearer in-product assistance. Review collected by and hosted on G2.com.

What problems is IBM Apptio solving and how is that benefiting you?

IBM Apptio gives me clear visibility into IT spending, resource usage, and the business value behind it. It increases financial transparency, strengthens cost accountability, and makes budgeting and forecasting simpler, which helps me make decisions faster. It also reduces manual reporting and the errors that come with it, helps identify duplicate or underutilized expenses, and supports cost-cutting efforts. Review collected by and hosted on G2.com.