---
title: HyperVerge Identity Verification Reviews
meta_title: 'HyperVerge Identity Verification Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 56 reviews by the users' company size, role or industry to
  find out how HyperVerge Identity Verification works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 56
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# HyperVerge Identity Verification Reviews
**Vendor:** HyperVerge  
**Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 56
## About HyperVerge Identity Verification
HyperVerge Inc is a B2B SaaS company providing AI-based identity verification/ KYC solutions to enterprises in Financial Services, Telecom, Gaming, E-commerce, Logistics, EdTech, and Crypto. The company was founded by IIT Madras alumni in 2014, and with headquarters in Bengaluru, HyperVerge operates globally with offices in Palo Alto and Ho Chi Minh. Companies use their Identity Verification Platform for onboarding customers seamlessly, fraud check, face authentication, age verification, document verification, eKYC and other services. HyperVerge currently helps clients onboard over 30 million customers every month (~3% of India’s population). With an accuracy of 99.5% (the highest among competitors) and 600+ million KYCs across 200+ countries since 2019, HyperVerge’s technology is built for scale. The company takes pride in its consultative approach, i.e. instead of selling an API/SDK, HyperVerge actually solves core business problems by working closely with its clients. They work with SBI, LIC, Jio, Vodafone, Bajaj Finserv, L&amp;T, Swiggy, WazirX, Coinswitch, Razorpay, ICICI Securities, SBI Cards, Grab, CIMB, FE Credit, Home Credit, and 100+ clients across 5+ geographies for their onboarding journeys.



## HyperVerge Identity Verification Pros & Cons
**What users like:**

- Users appreciate the **seamless data management** of HyperVerge Identity Verification, enjoying a smooth and efficient experience. (1 reviews)
- Users appreciate the **ease of use** of HyperVerge Identity Verification, ensuring a smooth and hassle-free experience. (1 reviews)
- Users value the **efficiency** of HyperVerge Identity Verification, enjoying its smooth, straightforward, and hassle-free experience. (1 reviews)
- Users value the **ease of use** of HyperVerge Identity Verification, which enhances efficiency and provides a seamless experience. (1 reviews)
- Users value the **reliability** of HyperVerge Identity Verification, praising its consistent performance and lack of downtime. (1 reviews)

## HyperVerge Identity Verification Reviews
  ### 1. according to me hv is

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raju kumar S. | Operation associate , Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about HyperVerge Identity Verification?**

HyperVerge Identification is very easy to use. I have been using it every day in my organization for the past seven months, and it has always worked smoothly without any issues. The software has never experienced server downtime during my time using it, which is truly impressive.

What I like most about this tool is its simplicity—there are no unnecessary animations, making it straightforward and efficient to use. Overall, it’s an amazing tool with a hassle-free experience

**What do you dislike about HyperVerge Identity Verification?**

The newly launched HyperVerge add-on now includes a 7-second timer for agent acceptance. I think it's a good feature, but I would suggest increasing the timer to at least 12 seconds for better flexibility

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

At this time, I noticed a problem: when submitting the call, it goes into processing. However, during processing, some parts of the voice get recorded while others do not. This is the issue I observed please resolve this problem

  ### 2. It's a clean solution, flexible enough to fit many scenarios and use case.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Apoorv G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about HyperVerge Identity Verification?**

I like that there are various modes of integration and accessing the services such as SDKs, APIs, WebHooks, etc. It makes the implentation super easy.

Customizable workflows work great and provides a seamless experience to the users.

**What do you dislike about HyperVerge Identity Verification?**

Documentation can be improved to highlight key things like - 

- How to simulate different switch cases of the SDK
- How manual review works with the SDK

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

HyperVerge Identity Verification is solving our regulatory and compliance requirements for AML and Sanction Screening as well as vetting the ID Cards and Bank details of the user. It also helps us with sanction screening of our users before each and every transaction, which is mandate by FIU.

  ### 3. A good solution for KYC and Identity Vefification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandeep J. | Head - Strategy Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about HyperVerge Identity Verification?**

It is fast, accurate and User friendly Platform

**What do you dislike about HyperVerge Identity Verification?**

There is a learning curve for the advanced features.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

It helps in identifying and preventing fraud.

  ### 4. Excellent solution for fraud detection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeel P. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about HyperVerge Identity Verification?**

Their AI technology is highly accurate and advanced. They can detect deepfakes with 100% accuracy which is unmatchable
2. Their Hyperverge ONE platform has been of great help in building end-to-end onboarding journeys with ease
3. We have totally loved their quick support and seamless integration

**What do you dislike about HyperVerge Identity Verification?**

Nothing as of now. Their platform is evolving every day and making our lives easy

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

They are helping us verify users, eliminate fraud & customize onboarding journeys seamlessly.

  ### 5. PRODCUT IS GOOD AND PROMPT AND TIMELY SERVICE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Balamurugan N. | DIRECTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about HyperVerge Identity Verification?**

VERY SIMPLE AND USER FRIENDLY AND ACCURACY

**What do you dislike about HyperVerge Identity Verification?**

SO FAR, WE HAVEN'T EXPERIENCED ANY SITUATION FOR DISLIKE

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

CUSTOMER LIVENESS

  ### 6. Faster verification, low cost and most accurate ID verification solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay P. | Director, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about HyperVerge Identity Verification?**

Their no-code workflow builder has been really helpful in setting up an onboarding flow for our customers. HyperVerge has modules like age verification, address verification, document verification, and AML. These modules have been really helpful for us. Their team has been very quick with responding unlike the other competitors.

**What do you dislike about HyperVerge Identity Verification?**

We’ve had a really good experience with HyperVerge so far.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Our conversions have increased significantly because of a very smooth & quick verification process. Initially, we were very cautious in onboarding customers because there were a lot of fraudsters in the industry. Now, we are stress-free on that part.

  ### 7. HyperVerge integration helped us to easily and seamlessly enable user id verification in our app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishakh B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about HyperVerge Identity Verification?**

Quick and seemless integration 
Easy and quality user experience 
Prompt tech support

**What do you dislike about HyperVerge Identity Verification?**

Nothing so far. Though we had to iterate couple of times with the tech support for some issue fixes, the responses were prompt and the fixes worked well.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Our product require to have id verified users inorder to improve the trust factor of the app

  ### 8. My Experience with HyperVerge

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gowtham S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about HyperVerge Identity Verification?**

Identity Verification typically offers fast processing times, facial recognition, and liveness detection are good.

**What do you dislike about HyperVerge Identity Verification?**

In some scenarios, doesn't perform as accurately as desired, particularly in challenging conditions such as poor lighting or with low-quality documents/photos

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

HyperVerge simplifies and automates the identity verification process, reducing the time and effort required to onboard new customers

  ### 9. Effortless KYC: Streamlining Business and Individual Verification with HyperVerge eKYC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anand S. | IT Head, Consumer Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about HyperVerge Identity Verification?**

OCR, Face Match service, auto verification, easy deployment & Integration, good customer support.

**What do you dislike about HyperVerge Identity Verification?**

So far, I have not found anything that seems to be negative.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Now our KYS is getting done online with ease, our customer are doing it on their own through our self-help portal.

  ### 10. HyperVerge: The Best Solution for Customer Onboarding Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mayank P. | Angel Investor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about HyperVerge Identity Verification?**

HyperVerge is one the best product for our customer onboarding process. The AI accuracy is world class, and the KYC verification takes less than a minute, pretty smooth. The no-code platform is a big win, letting us go live super fast, it's pretty simple and easy to use. Plus, it's a one-stop-shop, so no more juggling multiple vendors.

**What do you dislike about HyperVerge Identity Verification?**

To be honest, there's not much to dislike. Maybe they could offer more tutorials for beginners, but that's a minor issue. Everything works perfect

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We've seen a 70% reduction in bad players and a huge drop in customer drop-offs, This itself was big, Good KPI improvement. The heavy automation has cut our operational costs big time. The A/B testing feature lets us optimize workflows in minutes, not hours.

  ### 11. Must for businesses in APAC who need onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh A. | Co-founder and CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about HyperVerge Identity Verification?**

When it comes to KYC I haven't seen anyone do it as well as HyperVerge. Be it eKYC, cKYC, Digital KYC, Video KYC, they excel at it all. We have gone from a drop off rate of 38% to a drop off rate of 6% during KYC process. It adds to our topline revenue.

**What do you dislike about HyperVerge Identity Verification?**

I guess the only thing I can say is the number of features come with an extra burden of remembering it.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

KYC has been a big issue for us as we used to sell our solution to banks and other financial institutions. They have helped us onboard their people with ease.

  ### 12. Hyperverge review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about HyperVerge Identity Verification?**

Ease of use for the end users and easy integration

**What do you dislike about HyperVerge Identity Verification?**

So far we don't have any dislikes. Everything is good.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

It helps in verifying the liveliness of the user during our EKYC process along with the geo location check. The filters include "eyes close", "face covered" and "more then one person" in the frame helps in reducing the rejections at the application level

  ### 13. Solving Identity verification for our SaaS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about HyperVerge Identity Verification?**

After looking into a bunch of options, we decided to give HyperVerge a shot, moving away from Sumsub. Honestly, HyperVerge felt like a breath of fresh air. Not only did they offer a SaaS product that was easier on the pocket, but the accuracy in verifying creators was spot on. Their insights into the user verification journey? Absolute game-changer for us. And don't get me started on their fraud detection and AML features - they've got the US local databases pretty much covered.

**What do you dislike about HyperVerge Identity Verification?**

Up to this point, everything's been smooth sailing. At first, we thought their dashboard could use a little sprucing up. But, hats off to them, they've been on the ball, regularly updating and adding cool new features. Any early reservations we had? They've pretty much ironed them out.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Our bottom line's looking better, and here's why:

Our Turnaround Time (TAT)? Way better than before.
Onboarding? Blink and you'll miss it - it's under a minute now.
And the cherry on top? We've cut down drop-offs by a solid 30%.

  ### 14. It is very time efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about HyperVerge Identity Verification?**

Response time looks pretty good. Easy to access and easy to implement. Good customer support.

**What do you dislike about HyperVerge Identity Verification?**

I haven't seen any downside of Hyperverge yet. They have a good support and have been really helpful with the doubts.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

It helps us in saving a huge amount of time in verifying details that we would have to do mannually.

  ### 15. Hyperverge make our customer onboarding and verification very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alpesh V. | Chief Executive Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about HyperVerge Identity Verification?**

we really love the way customer verification has been done before onboarding. We can say that they have used AI very well and KYC verification very faster and smooth. easy to use and easy to setup.

**What do you dislike about HyperVerge Identity Verification?**

if they can give a tutorial on the dashboard and other are then it will be great.  apart from that everything else is working very well.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

they are help us to onboard customer faster with there kyc verification and video kyc everyting work with AI which is supper cool and smooth.

  ### 16. Great solution with great support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinay k. | Co-Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about HyperVerge Identity Verification?**

We have contacted their support multiple times, it was a world-class experience. they have resolved our issues quickly and efficiently. We liked their solutions for identity verification, integration with other tools is so easy.

**What do you dislike about HyperVerge Identity Verification?**

Nothing so far I disliked about HyperVerge as I did not have any problem with using their solution.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We have seen retention in our customers after using their solution, it is easy to overcome fraud and be compliant while onboarding users. It has reduced efforts on manually reviewing the customer in the backend.

  ### 17. Great response time and very responsive to feedback.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saurabh M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about HyperVerge Identity Verification?**

Very happy with  response time and very responsive to feedback.

**What do you dislike about HyperVerge Identity Verification?**

Nothing in particular. Quite satisfied overall.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We used for identification of users coming to our platform - SPORTIQO.

  ### 18. "Amazing Service and easy to set up processes"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deep B. | CEO of ContextQA, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about HyperVerge Identity Verification?**

1.Outstanding client service

2. Simple Fraud Detection

3. Rapid turnaround

4. Excellent application of artificial intelligence

5. Simple to use

**What do you dislike about HyperVerge Identity Verification?**

Dashboards may be upgraded.

Authentication and managing users abilities would be useful.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We needed a way to quickly validate consumers while additionally making sure they had a pleasant onboarding experience. HyperVerge helped us in authenticating consumers in seconds with only a few manual evaluations.

  ### 19. Identity Verification Managed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manasij G. | Co-founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about HyperVerge Identity Verification?**

HyperVerge has helped us manage our verification process. The implementation is really easy, we got it up and running in no time.

**What do you dislike about HyperVerge Identity Verification?**

The features that they provide are more than enough for us. I dont have any dislikes at this point in time.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

For us, we have been able to get the verification piece solved.

  ### 20. Great Solution for Identity Verification!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek K. | CEO &amp; Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about HyperVerge Identity Verification?**

An excellent tool for easy fraud detection. This AI-powered tool is easy to use and has a quick turnaround time. 
The customer service is very impressive. The onboarding process is smooth and hassle-free.

**What do you dislike about HyperVerge Identity Verification?**

They keep on improving their product, so no complaints

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

To identify any fraud and work with genuine customers.

  ### 21. Onboarding with HyperVerge is a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent P. | Account Executive, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about HyperVerge Identity Verification?**

Apart from the onboarding process being easy, I love that we can authenticate existing customers and also stop fraudsters!

**What do you dislike about HyperVerge Identity Verification?**

Nothing that I can think of! Perfect for the company that I'm working at.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Onboarding of new clients. Authenticating the existing customers and making sure that there are not fraud accounts

  ### 22. Best solution for Identity verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about HyperVerge Identity Verification?**

This platform simplifies the KYC process, adapting to different regions. It offers multiple KYC methods like eKYC, CKYC, and Video KYC. Great for anyone needing a straightforward KYC solution

**What do you dislike about HyperVerge Identity Verification?**

While using HyperVerge, I've noticed occasional delays in API call responses.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

HyperVerge streamlines customer onboarding with rapid, AI-driven verification. It's reduced our costs, minimized fraud, and enhanced client experience. Their adaptable platform has revolutionized our workflow.

  ### 23. Simplifying Identity Verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2023

**What do you like best about HyperVerge Identity Verification?**

- Provides a variety of services like KYC and fraud prevention.
- Trusted by big names, which is reassuring.
- High accuracy rate of 97% ensures fewer errors.
- Speeds up the onboarding process, saving time and effort.

**What do you dislike about HyperVerge Identity Verification?**

Haven’t come across any significant issues as of now.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

- Makes onboarding straightforward and quicker.
- Helps in cutting down operational costs through automation.
- Enhances security, crucial for fraud prevention.

  ### 24. Smooth and simple KYB solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HyperVerge Identity Verification?**

We have used HyperVerge for verifying businesses, and their KYB suite has saved a lot of our operational costs as well as manual hours. Their accuracy and pass rates are commendable.

**What do you dislike about HyperVerge Identity Verification?**

Nothing specific. We just want their KYB suite to expand in more countries as well

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Business verification is what we used hyperverge for it helps save a lot of time compared to doing it manually

  ### 25. By using HyperVerge we can Mask Adhar Number and also we can mask Adhar QR Code.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sravan Kumar Reddy K. | salesforce developer at persistent, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about HyperVerge Identity Verification?**

By using HyperVerge, we can Mask Adhar Number and mask Adhar QR Code.HyperVerge also provides complete digital KYC for customer. We can do KYC in customer device too.

**What do you dislike about HyperVerge Identity Verification?**

Late responses for the API calls. Link we receive from hyperverge will expire too soon. Sometimes customer face will not get capture. Scan of PAN and Adhar card issue.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Hyperverge auto fills the data from the documents given by customer which prevents change in personal details of customer. HyperVerge also masks Adhar number and QR code

  ### 26. Great Support and easy to create workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about HyperVerge Identity Verification?**

* Wonderful team.
* Supportive and understanding
* Accuracy of the results is top-notch
* Fewer failures and results cover most use cases.
* They have geography-specific implementations that are easy to integrate.

**What do you dislike about HyperVerge Identity Verification?**

* Dashboards can be improved
* SSO and user management features would be appreciated

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Hyperverge brings in ready to integrate Identity verification platform. As a financial organisation, Identity verification is a crucial part of our platform. Hyperverge has geography specific implementation of Identity verification which makes our onboarding smoother

  ### 27. Hyperverge Face Authentication review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about HyperVerge Identity Verification?**

-Best customer experience
-Reduction in fraud rates
-Quick authentication
-AI Accuracy
-Liveness module

**What do you dislike about HyperVerge Identity Verification?**

Need more options/features to customise their SDK to our requirements

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We have been using their face authentication solution to authenticate vendors everytime they come onto our platform. Many fraudulent activities were taking place before we put the face authentication solution in place. The results are great. We are using another solution provider for identity verification, but currently we are doing a POC with HyperVerge for IDV. Post the POC, we are planning to go ahead with them for IDV solution as well.

  ### 28. Best solution for Identity Verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about HyperVerge Identity Verification?**

The customer support post-sales is really impressive. Their product stack is a one-stop solution for all identity verification needs. The straight-through processing rate increased while customer drop-offs during the process decreased.

**What do you dislike about HyperVerge Identity Verification?**

Would like more functionalities in the dashboard. But apart from that, I liked all the other aspects.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We were looking for a solution to quickly verify customers while ensuring they had a good experience during the onboarding process. HyperVerge helped us verify the customers in seconds with very few manual reviews.

  ### 29. Hyperverge Verification Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about HyperVerge Identity Verification?**

We have been using Hyperverge services for over 2 years now. The accuracy % of their system is close to 97-98%. The system is pretty stable and helps in clear error-free detection of profiles.

**What do you dislike about HyperVerge Identity Verification?**

> More checks needs to be introduced for better detection of aadhar card. A lot of manipulations happen especially with Aadhar and the system needs to be trained enough to detect new fraudulent trends and be proactive in deciphering un-identified patterns to prevent future frauds.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We have been using the OCR mechanism along with limited Aadhar checks. Personally, we haven't tried Identity verification but the system during internal testing gave promising results. Hence, we might choose the Hyperverge Identity Live Verification mechanism post the final test results.

  ### 30. Really, nice to have Hyperverge as our KYC stack solution vendor.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gokul K. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about HyperVerge Identity Verification?**

Solution availability on all the new requirements, quick response, customer retention strategy, end to end assistance.

**What do you dislike about HyperVerge Identity Verification?**

It's not like disliking, it's more about they can improve:
1. some solutions' accuracy is more of a generic one we want it to be a granule one. 
2. Can try the payment gateway solution segment.
3. :P need less price on the commercials :P

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Currently, we are solving OCR, Aadhaar masking, selfie liveness, and face match with HyperVerge it's really saving a lot of our time and really helping us to detect the frauds upfront.

  ### 31. Easy and User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarvajeet K. | General Manager - IT, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about HyperVerge Identity Verification?**

Hyperverge Identity Verification is the most friendly service I have used. When needed I got support and customized solution also.

**What do you dislike about HyperVerge Identity Verification?**

I didn't find anything to dislike about their services.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Customer Onboarding and employee tracking

  ### 32. Seamless, end to end KYC solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about HyperVerge Identity Verification?**

We are a new player in the crypto space who is democratizing access to Web3 asset classes to retail users across the globe. 

We use Hyperverge’s identity verification stack across geographies to onboard users seamlessly and to stop frauds. Even though we are a small team/client, the HyperVerge team went out of its way to ensure we have a seamless integration experience and ensured we could go live in the tight timelines we had.

Additionally, we loved the ability to use one single player across different countries that we want to go live in without having to worry about accuracy, robustness to racial bias and uptimes.

**What do you dislike about HyperVerge Identity Verification?**

We have had a fairly seamless experience so far - right from solutioning to integration to working with their account managers. 

Nothing much to dislike from our experience.

**Recommendations to others considering HyperVerge Identity Verification:**

Hyperverge is a comprehensive end-to-end onboarding solution and the team is well experienced in what they do. Would recommend discussing the business metrics you’re trying to achieve as well as the problems you’re currently facing and the team comes back with the best implementation to help you achieve your goals.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

With our earlier vendor, we were facing long delays in changing ID card templates and a high rate of drop-offs because of failure cases and inability to handle people from diverse races. Additionally, we were seeing a number of fraudulent cases which were ideally preventable at the KYC stage.

Thanks to HyperVerge’s high accuracy, comprehensive solution, we have seen an increase in conversion rates of 43% and are seeing frauds being prevented right at the onboarding stage itself. HyperVerge ensures peace of mind since they take care of the regulatory and compliance aspects of our onboarding journey across countries.

  ### 33. The best Product for Identity Verification with amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about HyperVerge Identity Verification?**

They started by identifying the problem & defining the success metrics. Suggested the best way to solve it using their product suite. They supported us in integrating their product and then tracked the funnel's performance to ensure value addition through the product. We did benchmark them against multiple competitors and found their AI accuracies to be the highest in the market. On top of it, the support system is commendable.

**What do you dislike about HyperVerge Identity Verification?**

There isn't anything to not like their products & services. I wish they had easy to use dashboards to understand the health metrics of the product.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We were trying to improve our customer onboarding funnel while ensuring we are compliant & avoid all cases of fraudulent onboaridng. The funnel improved significantly after the integration and we were also able to reduce the TAT to activate the account. Over time we were able to observe reduction in fraudulent onboarding of the customers, thus contributing to better NPA numbers.

  ### 34. Best product for Identity Verification that ensured seamless customer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2022

**What do you like best about HyperVerge Identity Verification?**

Fast integration, best customer support and amazing AI accuracy

**What do you dislike about HyperVerge Identity Verification?**

There is nothing to dislike as we did not have any problem with their product till now. But the dashboard could have been made better.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Instant customer onboarding while being compliant with all the regulations and preventing fraud. After going live with them, customer drop-offs have drastically reduced along with the manual reviews in the backend. Time taken to activate the account and onboard a customer was also reduced.

  ### 35. HV-UN

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about HyperVerge Identity Verification?**

customer support and OCR for ID verification is very good.

**What do you dislike about HyperVerge Identity Verification?**

Dashboard improvements, and Billing dashboard

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Id verification Wed/android and IOS SDK support. And OTP-based aadhaar verification improved our operations and quality of KYC documents.

  ### 36. Best destination for your Identity Verification needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about HyperVerge Identity Verification?**

* Seamless Onboarding 
* Amazing Support System
* Better User Experience

**What do you dislike about HyperVerge Identity Verification?**

There is nothing we dislike at the moment.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We needed a partner who would support us with IDV across various geographies. HyperVerge team's quick adaptability to such requests and bringing a solution that supports other geographies in a very short amount of time benefits us to make a huge impact in new markets

  ### 37. Good experience and satisfactory support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about HyperVerge Identity Verification?**

Hyperverge has solutions deck readily available for KYC and identity verification. The deployment time is short and post-sales support is good.

**What do you dislike about HyperVerge Identity Verification?**

Not much to dislike but I would like shorter response times of Selfie/Liveliness API and accurate face match scores.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

HyperVerge Identity verification is benefiting us by confirming the applicant data and helping us to have accurate data for our risk underwriting

  ### 38. Great Liveness Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about HyperVerge Identity Verification?**

Very Friendly team and prompt to respond to our queries or problems.
Solutions are customisable and team helps us in identifying the right solutions.
We are looking forward to close the VKYC solucion also.

**What do you dislike about HyperVerge Identity Verification?**

There is nothing to dislike, we would have gone with Facematch solution also.. but stopped from doing so because of some design issue (doc needed to be uploaded which is leading to higher latency)

**Recommendations to others considering HyperVerge Identity Verification:**

You should go ahead with Hyperverge when it comes to verification solutions.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We are using liveness and advanced liveness check.
As a result of this simple product, our fraud (fraudsters who get access to the application by impersonating) have become null.
This is the strongest guard rail in our fraud detection

  ### 39. DMI Hyperverge Identity Verification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jitin S. | M, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about HyperVerge Identity Verification?**

Time taken by the services with the 99% accurate output

**What do you dislike about HyperVerge Identity Verification?**

They should give some more added services along with identification.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Loneliness and checking the fraud

  ### 40. We are using liveliness check and its working fine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about HyperVerge Identity Verification?**

Better performance and good feedback on the services

**What do you dislike about HyperVerge Identity Verification?**

Not able to come up with new innovative products

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Identification of fraud customers

  ### 41. HyperVerge's Support & Business Team Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Udit S. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2021

**What do you like best about HyperVerge Identity Verification?**

There Product is
- Easy to Use
- Simple to integrate
- Depth support for all channels like API, Mobile SDK etc

**What do you dislike about HyperVerge Identity Verification?**

- Support team lacks proper communication
- Need to more proactive with downtime supports

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We are using their Product for doing KYC for our customers.

The product is very easy to integrate and mostly covers all the solutions to our problems.

  ### 42. Review of Hyperverge's Identity Scrutiny & Verification solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul C. | Product Manager II - Growth & Strategy, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about HyperVerge Identity Verification?**

Ease of Integration, Accuracy, Customisation

**What do you dislike about HyperVerge Identity Verification?**

Have liked every aspect of the solution till now

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Accurately scrutinising & verifying personal identity credentials of users on Upstox's investment platform.

  ### 43. Experience with HyperVerge OCR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikas K. | Assistant Vice President - Software Development, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2021

**What do you like best about HyperVerge Identity Verification?**

Quick response time of the APIs for the majority of the cases.
Support for the wide range of PI documents.
Business/Technical support really appreciated.

**What do you dislike about HyperVerge Identity Verification?**

For Home Credit, Adhaar masking solution wasn't that optimal since we were receiving unmasked adhaar number images from them for some of the cases. This was happening because we were sending adhaar front and back images separately.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

HCIN wanted to Fastrack the application creation process for the customer lending platforms. Additionally, we also wanted to have a green channel for the KYC for the OCR success cases in order to avoid manual KYC check operations.

Overall, It was a nice experience working with the HyperVerge team and their solution. I would say we met both the expectations up to a certain extent after having Hyperverge Identity Verification implemented at our end.

  ### 44. Reliable Technology & Products for business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay C. | Head: Product & Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about HyperVerge Identity Verification?**

They capture accurate information, and the failure rate is shallow in terms of verification. Also, the OCR Feature is very affective and when combined with data scrubbing with an internal database. Fraud detections add a cherry on the top.

**What do you dislike about HyperVerge Identity Verification?**

I have been associated with Hyperverge in current and previous organisation and nothing such has been found by me.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

As a Digital NBFC, we onboard all our customers via digital modes and Hyperverge services cater to almost all our requirements. We verify OVD Documents online as well as offline via OCR. As a fintech cum NBFC we want to offer the customer our credit line in minutes and Hyperverge helps us in achieving that goal .

  ### 45. Not only product, the communication and service is amazing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Piyush G. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2021

**What do you like best about HyperVerge Identity Verification?**

It's been a year we're using Hyperverge various services, and they are excellent. Hardly 2-3 times we faced issues, but those also got resolved very quickly. Hyperverge team communicates any changes well in advance and also  keep on improving their product.

**What do you dislike about HyperVerge Identity Verification?**

There is nothing which I dislike about Hyperverge.

**Recommendations to others considering HyperVerge Identity Verification:**

I would highly recommend hyperverge services.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We're using Liveness and face match services. With liveness, we can highlight errors like eyes closed/blur/photo of a photo, etc., in real-time and resolve them upfront. With face match, we have automated one of the processes of verifying user selfies with their OVD; we've seen a success rate of 80+% for this.

  ### 46. An exemplary business development experience - a complete tailored features required for a Fintech

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ram Mohan i. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2021

**What do you like best about HyperVerge Identity Verification?**

A large pool of services designed for specific functions, fine-tuning, and optimization to organization-level needs.

**What do you dislike about HyperVerge Identity Verification?**

For not having frequent discussions on trend changes in the Fintech market and to have mutual beneficial developments.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Revision traditional Customer identity validations through OCR, image liveliness, customer filtering, and maximizing time spent tuning customer products and decisions.

  ### 47. HV being very supportive to achieve our goals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anmol S. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2021

**What do you like best about HyperVerge Identity Verification?**

Proactiveness in terms of collaborating & solving business problems. Their tech stack is one of the best in the industry

**What do you dislike about HyperVerge Identity Verification?**

There's nothing to dislike, the team is small thus sometimes delivery deadline is not as per the expectation

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

KYC document verification helps us to automate our processes

  ### 48. Reliable OCR and KYC solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikas D. | Chief Product Manager - Digital initiatives, Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2021

**What do you like best about HyperVerge Identity Verification?**

I have been using Hypervege OCR and face match services for the last 3-4 years. The accuracy has been much above our expectations. Moreover, the team emphasizes the problem-solving approach. All the representatives are the receptive people that I have ever known.

**What do you dislike about HyperVerge Identity Verification?**

Nothing that I dislike.
However, the solution is confined to a limited set of documents if other documents are covered. Then it would additionally help us to solve our problem.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Problems - Not many. 

Benefits:
1. Accuracy rate is very good 
2. Response time is also good

  ### 49. System that can be easily deployed and brings tangible benefits.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jakub Z. | Chief Operating Officer

**Reviewed Date:** August 16, 2021

**What do you like best about HyperVerge Identity Verification?**

It is a flexible and effective solution. The speed of implementation was quick, and changes were not an issue.

**What do you dislike about HyperVerge Identity Verification?**

Sometimes the speed of support can be quicker, but it is always tricky during growing from smaller player to global player.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

We are using HyperVerge for KYC for CASA account opening. One month after deployment of eKYC, the share of customers passing eKYC is 80%+ that equals 80% of physicalresources needs.

  ### 50. Customer focus, strong tech and premium service - This is what makes HV special.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about HyperVerge Identity Verification?**

The current version of the HV textmatch API uses a refined fuzzy match logic, which performs much better than the previous solution.

**What do you dislike about HyperVerge Identity Verification?**

Previously we made complaints about the success rates of the HV textmatch API, which HV resolved in the most recent version of textmatch API.

**What problems is HyperVerge Identity Verification solving and how is that benefiting you?**

Mi Credit (Xiaomi's lending platform) uses the identity verification of HV to identify and eliminate frauds at the top of the funnel.


## HyperVerge Identity Verification Discussions
  - [What is HyperVerge Identity Verification used for?](https://www.g2.com/discussions/what-is-hyperverge-identity-verification-used-for) - 1 comment

- [View HyperVerge Identity Verification pricing details and edition comparison](https://www.g2.com/products/hyperverge-identity-verification/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A59%3A09+-0500&secure%5Bsession_id%5D=8f6bd97e-d208-40c2-bfee-26e9a71967fd&secure%5Btoken%5D=53ada57f7340c51694a181eb1ee9dcd4f0375b6585727b72e612915454c1762f&format=llm_user)

## HyperVerge Identity Verification Features
**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage

## Top HyperVerge Identity Verification Alternatives
  - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (114 reviews)
  - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews)
  - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,040 reviews)

