G2

Christian E.

VP of Marketing

Computer Software

Small-Business (50 or fewer emp.)

7/31/2018

"My first 8 weeks"

5/5

What do you like best about HubSpot Marketing Hub?

It's easy. Lots of helpful articles and even the chat and phone support has been great. This level of support gives me confidence. It's a big program so sometimes it's a matter of just finding what you're looking for and the help quickly answers that. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Marketing Hub?

I'm not as impressed with their CMS program, which they call HubSpot COS. It's not as built out as WordPress and it's been a frustrating part. When we went with HubSpot we wanted a nice WYSIWYG web building tool because we want/need a simple website structure but even with what they have, we need someone with a deeper understanding of HTML and other web languages. Review collected by and hosted on G2.com.

Recommendations to others considering HubSpot Marketing Hub:

It's a great tool. It's easy and there is quite a bit of support. I'm up in the air with the COS tool so consider this if you want to use HubSpot as a CMS. I'm sure once we get it up and running we'll be good. Review collected by and hosted on G2.com.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Customer insights. We expect HubSpot to help us understand our customer's digital experience with us better and to make slight modifications to make their experience better. So far, we have seen help with our social media, emails and forms. Review collected by and hosted on G2.com.