I like that HubSpot Agent Hub combines agents and automation. It's convenient that I can invoke agents from workflows or build automations with just agents. This optionality is great because it prevents having a bifurcated system where automation and agents exist separately. Also, setting it up was very easy; it only took us about twenty minutes to build our first pilot agent, which shows how simple it is to configure, especially with the ingestion of context within the UI itself. Review collected by and hosted on G2.com.

Because it's so new, it needs to work on improving logs, governance, and security. I also think agents should be recognized as users within the portal rather than just automated functions. There should be a system to log every change and track everything agents do, including credit consumption. Review collected by and hosted on G2.com.