--- title: HR Plus Reviews meta_title: 'HR Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 467 reviews by the users' company size, role or industry to find out how HR Plus works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 467 scale: '5' date_modified: '2026-07-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # HR Plus Reviews **Vendor:** TriNet **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.9/5.0 **Total Reviews:** 467 ## About HR Plus HR Plus (formerly Zenefits) is an administrative services organization (ASO) solution from TriNet designed to help meet these challenges by offering small and medium-sized businesses dedicated HR and or payroll support combined with a modern, all-in-one technology platform. Our expert support can be more cost-effective than hiring an in-house HR team, and our unified technology provides a smooth experience for both leaders and employees. With HR Plus, you gain the expertise to navigate compliance, along with personalized support and scalable technology that helps save you time and money. ## HR Plus Pros & Cons **What users like:** - Users appreciate the **ease of use** in HR Plus, enjoying its neat UI and user-friendly all-in-one platform. (14 reviews) - Users appreciate the **easy onboarding** process of HR Plus, allowing for efficient management of HR tasks and workflows. (5 reviews) - Users value the **streamlined onboarding process** of HR Plus, enhancing efficiency and compliance through various integrations. (5 reviews) - Users value the **integrated payroll feature** of Zenefits, which streamlines multiple HR processes efficiently in one platform. (5 reviews) - Users appreciate the **excellent customer support** of HR Plus, highlighting the friendly and helpful assistance provided. (4 reviews) - Users value the **easy access** provided by HR Plus, allowing seamless self-service for various employee needs. (4 reviews) - Payroll Ease (4 reviews) - Users appreciate the **user-friendly payroll management** of HR Plus, simplifying processes for small teams without unnecessary complexity. (4 reviews) - User Interface (4 reviews) - Easy Integration (3 reviews) **What users dislike:** - Users face **poor customer support** with HR Plus, experiencing frustration from limited availability and unresponsive assistance. (12 reviews) - Users express frustration over the **missing features** in HR Plus, highlighting significant limitations in functionality and support. (5 reviews) - Users express frustration with **email issues** , highlighting poor responses, unresolved mistakes, and lack of accountability from support. (3 reviews) - Users face significant **integration issues** with HR Plus, leading to frequent errors and frustrating manual processes. (3 reviews) - Users experience a significant **lack of knowledge** in HR Plus, leading to confusion and frustrating inefficiencies. (3 reviews) - Users experience significant **payment issues** with Zenefits, including calculation errors and poor customer support responsiveness. (3 reviews) - Users are frustrated with the **poor support services** of HR Plus, often facing inefficiencies and lack of effective assistance. (3 reviews) - Users often face **service delays** with Zenefits, finding support responses frustratingly slow and inefficient. (3 reviews) - Software Bugs (3 reviews) - Tax Issues (3 reviews) ## HR Plus Reviews ### 1. Huge Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jihee K. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about HR Plus?** Zenefits has gone thru a lot of changes THANKFULLY and as a customer for 3 years now, I've seen a huge improvement and I hope it doesn't end. Specifically, I like how much easier open enrollment is now. **What do you dislike about HR Plus?** There certainly are areas of improvement but I think the more you communicate with them, they're able to find ways to make the platform work for your needs. It's really the only way to get things fixed. But if I had to point out one (tiny) flaw, it's when offer letters are resent, they candidate does not get notified. We need to actually email the candidate to log back in to Zenefits to view their updated offer. It's minor. I know. **What problems is HR Plus solving and how is that benefiting you?** Zenefits is our main HR platform and it takes care of all of our benefits. I'm pretty happy with it. ### 2. So Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2018 **What do you like best about HR Plus?** It takes a lot of the legwork out of HR tasks!! **What do you dislike about HR Plus?** I wish we could have a virtual administrator so I could get out of it completely **What problems is HR Plus solving and how is that benefiting you?** Keeping track of documents, onboarding, benefits, etc. ### 3. Zenefits Review **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren A. | Account Manager, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about HR Plus?** I like that it is easy to request time off and access my paycheck easily. I also like that commuter benefits are built into this and also easily accessible. **What do you dislike about HR Plus?** Zenefits recently messed up our companies benefits, so I am still unsure as to whether or not im insured at the moment because of this. This should have been something they jumped on top of ASAP but from what I heard they were not very sympathetic considering it was their mess up. **Recommendations to others considering HR Plus:** Its not the worst, not the best. **What problems is HR Plus solving and how is that benefiting you?** I wouldn't say its solving any problems. Its just an easy way to see your benefits, payroll, ect... ### 4. Everything you need in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about HR Plus?** All your HR needs in one place. We have employees in more than one location all over the country. Zenefits makes onboarding easier and it happens with far fewer emails. It also offers a lot of safety where employees do not have to send sensitive information via email. **What do you dislike about HR Plus?** Not all of the services are offered to us due to locations where we operate. We cannot run payroll or add contractors because of where we do business. We are also unable to sync with our benefits provider **Recommendations to others considering HR Plus:** Good for small businesses with employees in several work locations **What problems is HR Plus solving and how is that benefiting you?** Keeps our HR department more organized and accessible anywhere. It is more secure and frees up a lot of space for storing paper files. Our employees like that they have access to all of their paperwork and are able to make any changes to tax withholding or direct deposit very easily. ### 5. Love Zenefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about HR Plus?** Helps me as an Admin that wears many hats in a small and quickly growing company! There are so many helpful features and you can start with a few to tryout and add more as you need. I also like that it integrates with other platforms we use. **What do you dislike about HR Plus?** I wish the integrations could do more in pushing info back and forth. **What problems is HR Plus solving and how is that benefiting you?** Keeping an accurate track for paid time off and keep all the details of an employees time at the business in one place. Helpful for signing up for insurance. ### 6. Cloud-based all-in-one HR Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Head of HR, Music, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2018 **What do you like best about HR Plus?** One Stop HR. Ease of use, integration of employee management info both from admin and employee pov, user interface, HR compliance resourcing. **What do you dislike about HR Plus?** As an early adopter, Zenefits is continually improving. Until recently, customer service and additional services (like FSA) lacked effective problem resolution and solutions orientation (significantly improving!). Needs Org Chart capability. Reporting is limited. **Recommendations to others considering HR Plus:** Depending on size and budget of your company, Zenefits provides great HR management software solutions! Easy for employees to use. Benefits admin integrates benefits well. A big value-add! **What problems is HR Plus solving and how is that benefiting you?** HR benefits admin (medical, dental, vision, FSA), employee management software (PTO tracking, employee database). Provides employee info and access to review and manager their info. ### 7. New to PR portion of Zenefits **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria R. | Financial Controller, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2018 **What do you like best about HR Plus?** So far I like the ease of the product. **What do you dislike about HR Plus?** The pricing was a bit high compared to industry standards. **Recommendations to others considering HR Plus:** Try it you may like it. **What problems is HR Plus solving and how is that benefiting you?** Hiring/Firing, Benefits, and now Payroll. ### 8. Great features **Rating:** 5.0/5.0 stars **Reviewed by:** Sean E. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2018 **What do you like best about HR Plus?** Onboarding tools, employee performance section. **What do you dislike about HR Plus?** The mobile application is light in features. **What problems is HR Plus solving and how is that benefiting you?** Having new hire paperwork 100% completed. ### 9. Zenefits Is Clunky **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2018 **What do you like best about HR Plus?** I enjoy that it helps me get paid from a certain company. That's about it. **What do you dislike about HR Plus?** When I was living abroad, Zenefits wouldn't allow me to put in an address that wasn't in the U.S. I had to use a family address after troubleshooting for a long time. **What problems is HR Plus solving and how is that benefiting you?** Payment, that's all. I get paid via Zenefits. ### 10. Zenefits Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about HR Plus?** -Cost -Online Onboarding -Employees can control their payment accounts, exemptions online. **What do you dislike about HR Plus?** -If you don't use Zenefits as a broker, you can do open enrollment -Customer Service is average at best and can't handle complex issues. Poor communication when issues arise **Recommendations to others considering HR Plus:** 1. It's very cost friendly but customer service is definitely lacking. If you need a quick and easy solution Zenefits is great. However, if you need assistance with complex issues you will be very frustrated. **What problems is HR Plus solving and how is that benefiting you?** Payroll, Storage of Employment documents, & Onboarding. ### 11. Great for small/medium business **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Director of Human Resources, Individual & Family Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about HR Plus?** Zenefits helps keep a good portion of HR paperwork all in one spot. HR always has a tremendous amount of paperwork and deadlines, so it's amazing to find a product to keep a lot of that chaos all in one spot. We use Zenefits for our benefits, onboarding, documents, tracking and reminder for training, and several other features. It has organized and decreased the amount of paper on my desk by a lot. One great feature is that it's fairly easy to customize to fit to your company rather than the company trying to fit to the software. We continue to find new ways to utilize it which makes it easy for me to justify it to the CFO & ED. We have definitely found efficiency and effectiveness with this product. For any business that can't afford the ridiculous prices they have for other software, Zenefits has a great bang for the buck! **What do you dislike about HR Plus?** Although I love Zenefits, there have been some bumps in the road. We've been using Zenefits for two years and it has definitely changed a lot in those two years. Sometimes things are changed without the best of communication, but it is getting better than it was two years ago. And truthfully, even though some of the changes surprised me, most of them really were good changes, so that helped. There are a few things within the categories I use that I would change for my particular business, but that would happen with any software. They are, however, very good about listening to their customers on what they want changed. All in all, not a lot to gripe about. **Recommendations to others considering HR Plus:** I highly recommend Zenefits, especially to any company that would like to ease into software to help with their HR needs. Zenefits is pretty easy to use, which is nice when starting a new software in a business. Make sure to utilize part of it you can, it will save you money in the long run. **What problems is HR Plus solving and how is that benefiting you?** It has tremendously limited our benefits paperwork, which is amazing! It has also streamlined our onboarding process and I have only heard positive feedback from our new hires. We also use the ACA tool, which has saved our company money and made it fairly easy to follow those regulations. The documents section has also changed several of our processes and helped us stay compliant with state agency regulations we must follow. ### 12. Good platform for HR management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about HR Plus?** The way to get in one place all the centralized data and documents about a worker. **What do you dislike about HR Plus?** sometimes it is hard to understand how many hours do we have available for vacations. **Recommendations to others considering HR Plus:** If you want a good hr tool check this one, it's easier to use and have all the data of your coworkers in one place. **What problems is HR Plus solving and how is that benefiting you?** Get in only one place all the data about all the company. We can also have departments and check data using filters. ### 13. Zenefits Review **Rating:** 5.0/5.0 stars **Reviewed by:** Betsy P. | Human Capital Manager & Marketing Specialist, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about HR Plus?** I love that all employee paperwork is accessible in one spot. Also, it makes open enrollment so much easier. Plus, the reporting is excellent! **What do you dislike about HR Plus?** I'd like to use Zenefits HRA/FSA offering, but we can't set it up with Zenefits the way we use at TrueWealth. As a result, we use MedCom. I'd love to move all HR to Zenefits if I could. **Recommendations to others considering HR Plus:** Talk to current customers and find out the creative ways they use Zenefits. It is amazing all the new stuff I learn from being involved with ClubZen and the Community Group. **What problems is HR Plus solving and how is that benefiting you?** To have HR in one place, such as benefits, payroll, 401k, PTO, time keeper; better system for employee paperwork ### 14. Great for small business HR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about HR Plus?** I love that all of our HR is done through this one app (payroll, benefits, time off management, etc) and that employees can easily access their information and make updates whenever they'd like. **What do you dislike about HR Plus?** I've reached out a few times for a demo of their time & attendance recording options and haven't received a response. They have a 'request a demo' button that I'm thinking probably doesn't work! **What problems is HR Plus solving and how is that benefiting you?** Zenefits does a lot of the not-so-fun HR duties for us. We don't have to hassle with running our own payroll and filing taxes, employee documentation is available and easily accessible anytime (for us an employees), they manage and administer our benefits, and they help us make sure we are complying legally regarding things like hiring and termination. ### 15. Great for on-boarding! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about HR Plus?** The ease of on-boarding documentation and sign up for benefits. We love the email reminders and notifications we receive prompting us to complete on-boarding and benefits tasks. Also have had great success with health benefits new enrollment and assistance with selecting new plans/providers. **What do you dislike about HR Plus?** There are limitations with integration. We are currently working to extract data surrounding PTO stats for a dashboard and it has not been seamless. **What problems is HR Plus solving and how is that benefiting you?** Streamlining/updating our on-boarding process. Managing our health benefits new enrollment process. ### 16. Easy to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HR Plus?** My favorite part is the document repository for all of the onboarding materials. Being able to run a report to see who has signed off on the document is a huge time-saver. **What do you dislike about HR Plus?** The reporting function is rudimentary. The lack of filters before you run a report means you have to filter and sort an already-run Excel spreadsheet, which can sometimes lead to errors. **What problems is HR Plus solving and how is that benefiting you?** The biggest problem we solve is that employees have to take responsibility for their benefits and personal information. For a long time HR had the tedious task of manually entering benefits information into various systems only to have something come out incorrect because of administrative error or sloppy handwriting. ### 17. Excellent adoption across all users **Rating:** 5.0/5.0 stars **Reviewed by:** Sam C. | VP Employee Experience, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about HR Plus?** Configuration and overall setup of the system is intuitive and it's clear what is possible and not within workflows and available fields. What really sets it apart is the ease of adoption for users - with just a few tips, employees and managers can complete their tasks. **What do you dislike about HR Plus?** In some cases there is a trade-off to get the simplicity which limits alternate configurations for different employee segments. Also, training videos posted on youtube doesn't seem appropriate for a technology as comprehensive as this. **What problems is HR Plus solving and how is that benefiting you?** Managing a geographically disperse set of employees within on standard system. We have seen quicker process completion times from open enrollment, time off requests and managing savings accounts. ### 18. Accomplished **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about HR Plus?** I like the great customer service they offer **What do you dislike about HR Plus?** Some apps are not user friendly needs more work **Recommendations to others considering HR Plus:** Try it you will love it **What problems is HR Plus solving and how is that benefiting you?** Zenefits has solved our payroll problems ### 19. We all need insurance **Rating:** 1.5/5.0 stars **Reviewed by:** Alyssa S. | Account Manager, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about HR Plus?** Basically I just like that I get paid (at some point) and I think have health insurance. And commuter benefits are nice **What do you dislike about HR Plus?** Zenefits is very touch and go with our company so far. We we're questionably without health insurance for the month of January and have had late paychecks/errors. **Recommendations to others considering HR Plus:** Wait for them to figure everything out first. All the ducks are not in line yet. **What problems is HR Plus solving and how is that benefiting you?** Pay stubs, company contacts and structure, insurance, commuter benefits. ### 20. Zenefits - easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea C. | Pharmaceutical Recruiter, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about HR Plus?** I like that it is easy to use and navigable. The old software I used (Oracle), was very slow and had to go through a bunch of tabs before you got where you wanted to be. **What do you dislike about HR Plus?** It can be confusing how it resets when you request time off. I thought I had accidentally requested vacation one time when I did in fact select sick time. **What problems is HR Plus solving and how is that benefiting you?** Easily tracking hours and has available information on benefits ### 21. Great platform that it constantly improving. **Rating:** 4.5/5.0 stars **Reviewed by:** Erica C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about HR Plus?** The platform is easy to use for employees and admin alike. It simplifies annoying HR tasks leaving time for other matters. **What do you dislike about HR Plus?** The payroll reporting could be better. There have been issues with the calculations in the past. **What problems is HR Plus solving and how is that benefiting you?** The benefits administration is great. ### 22. All-in-one **Rating:** 4.5/5.0 stars **Reviewed by:** Kristi B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2017 **What do you like best about HR Plus?** Zenefits makes our on-boarding process so easy for us and our new employees. Everything is in one place, and easy to use. It is nice to have the support they provide as well. We just went through open enrollment, and it was so easy to pick our new plan and get everyone signed up who was interested. **What do you dislike about HR Plus?** The only think I dislike is that we don't run our payroll through them so we have to send documents to our payroll provider. **Recommendations to others considering HR Plus:** Give them a shot. I know there was some bad press around them, but we never experienced any of that. And, they have been very easy to work with the whole time. They communicate well, and you can reach them by phone or email. The follow up even when they don't have an update yet, but want you to know they are still working on items for you. **What problems is HR Plus solving and how is that benefiting you?** Compliance across the board. ### 23. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about HR Plus?** I'm really impressed with zenefits thus far. I've yet to have many of the problems that some of the reviewers have, but i will take note of any and update my review. I also like the ability to consolidate all of our HR-related resources into a single portal and/or mobile app for my employees. **What do you dislike about HR Plus?** none to think of yet. If i really had to find a con though, it would be that their "Time and attendance" app is separate from their main Zenefits app. **Recommendations to others considering HR Plus:** If you are considering using Zenefits, make sure you weigh it against its competitors. It does a lot of things, but it does few of them perfectly. A jack-of-all-trades, master of none type of solution. **What problems is HR Plus solving and how is that benefiting you?** It has allowed us to centralize the large majority of our HR-related tasks. ### 24. Zenefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2018 **What do you like best about HR Plus?** The customer service team has been awesome. Although Zenefits is missing some functionality we'd have in an ideal world, the team always helps us come up with creative solutions to make it work for what we need. **What do you dislike about HR Plus?** We have multiple affiliated businesses and I would love to be able to have a dashboard to update all of them at once. **What problems is HR Plus solving and how is that benefiting you?** Employee onboarding has become a ton easier! I love sending out offer letters through zenefits and having the employee accept and begin the onboarding process. ### 25. Simple and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about HR Plus?** Zenefits has a very user friendly interface that simplifies the experience for the associates and for record keepers. The reports help keep things in order and the tools that are built in make human resource management easy. Everything is logical and support is rarely needed. **What do you dislike about HR Plus?** A few glitches. Having issues with uploading documents but support and engineers are already working on it **What problems is HR Plus solving and how is that benefiting you?** Employee appreciation is made simple when you can pull work anniversaries and birthdays and export them into excel and make a fun recognition calendar. ### 26. Everything I need for HR compliance in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Kat E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about HR Plus?** Zenefits has made it so easy to access employee time, PTO, benefits, and personal info in one place. **What do you dislike about HR Plus?** The portal can be a bit hard to navigate at first--there is SO much available that it's hard to understand what all Zenefits can do right off hand. **What problems is HR Plus solving and how is that benefiting you?** We've solved the issue of too much paper--with Zenefits we've been able to go completely paperless with our employee files. ### 27. Good HR platform for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about HR Plus?** Free Lite HR platform. Aims to be a one stop shop for all HR needs and provides palatable solutions for all services. **What do you dislike about HR Plus?** Slightly more expensive then Gusto who is slowly moving into Zenefits space while Zenefits is moving into their space. **What problems is HR Plus solving and how is that benefiting you?** We manage our benefits and core HR through Zenefits ### 28. Great at some things, not at others **Rating:** 3.5/5.0 stars **Reviewed by:** David C. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about HR Plus?** Zenefits does have a novel concept and does help untangle the mess of benefits for a small company **What do you dislike about HR Plus?** Payroll is not as easy and so we moved to another platform for that. Obviously, the company culture is important when we do business and we weren't thrilled with the shenanigans from earlier **What problems is HR Plus solving and how is that benefiting you?** Benefits and HR administration is our biggest area. The process for onboarding benefits for new employees is very easy and hands off for management ### 29. All in one HR resource **Rating:** 5.0/5.0 stars **Reviewed by:** Ryland S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about HR Plus?** I love the user interface, how easy it is to navigate through the often-annoying features of HR software. The branding of the software makes it feel like you're not completing paperwork **What do you dislike about HR Plus?** Some more help tutorials would be great. More thorough help on choosing insurance plans would be great. **Recommendations to others considering HR Plus:** Keep working on making insurance selection easier **What problems is HR Plus solving and how is that benefiting you?** Almost everything HR related. Commuter Benefits Time off Pay Stubs Insurance ### 30. Great for tracking benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about HR Plus?** Zenefits helps me keep track of all of my benefits in the same, easy to access location. **What do you dislike about HR Plus?** My employer hasn't taken advantage of all of the features of Zenefits (e.g. payroll, PTO requests). As a result, I have to keep track of a few different systems. I believe Zenefits has the ability to solve that problem though. **Recommendations to others considering HR Plus:** I would definitely recommend using Zenefits to track benefits for a small business (less than 50 employees). It is very user-friendly and multifaceted. **What problems is HR Plus solving and how is that benefiting you?** It streamlines the process for hiring paperwork, medical/dental/ and disabiilty insurance and FSA enrollment, and makes for an easy way to disseminate info about these benefits. ### 31. Hardworking Team that Addresses Users Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2018 **What do you like best about HR Plus?** Zenefits is always hard at work improving its interface that makes it a significant system of choice for self-serve benefits software. **What do you dislike about HR Plus?** I wish there is a point of contact for a company administrator who can answer questions and provide a historical relationship between the company and Zenefits if the company encounters challenges in having an administrator for a long term. **What problems is HR Plus solving and how is that benefiting you?** Minimizes paperwork that adds to efficiency and simplicity in process. ### 32. Great Service-Comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HR Plus?** I like how I can now call someone, and people seem to care that I get help. While I've had issues in the past, I've never had a rude Zenefits support person. **What do you dislike about HR Plus?** That it doesn't integrate into our 401k. **What problems is HR Plus solving and how is that benefiting you?** Integrations and ease of hiring ### 33. Zenefits - Manager Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2018 **What do you like best about HR Plus?** - Grouping of employees to managers - Collaborative notes in one-on-ones - tracking for candidates to new hires to ongoing employees **What do you dislike about HR Plus?** - user interface when it comes to the employee specific details. Ex: the navigation to the employee specific PTO is a bit non intuitive/can be simplified. **What problems is HR Plus solving and how is that benefiting you?** Streamlined employee management across all levels. HR has birds eye view, departmentalization, and management pods beneath them. ### 34. Lacking in basic tools for employee self-service **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about HR Plus?** When we used it, I did like how easy it was to navigate through the website - I did not feel as though I were overwhelmed by needless clutter. As superficial as it sounds, I actually was a fan of their old logo as well - it felt warm and classic. **What do you dislike about HR Plus?** I didn't feel like it was easy to reach the information that mattered most to me. When I joined my current company, there were only two of us as interns at the company so the issues weren't insurmountable but became harder as we grew in full-time employee numbers. **Recommendations to others considering HR Plus:** I would recommend that others considering Zenefits thoroughly examine the various options available to them and do the necessary research and brainstorming to make sure that this is what will work for your situation and for your foreseeable future. **What problems is HR Plus solving and how is that benefiting you?** When we used it, it was as a very basic HR/payroll tool. ### 35. HR Management and On-Boarding **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | CEO & President, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about HR Plus?** Ease of use , access to HR information and the on-boarding process reduced from 2 weeks to 2 hours. In our business on-boarding is critical to our success and the success of our customers. Annual benefit renewal could not be easier. Lastly, the support from the knowledgeable Zenefits staff is second to none. **What do you dislike about HR Plus?** Integration with 3rd Party Payroll is extremely difficult. This is the only area where support is poor to say the least. **What problems is HR Plus solving and how is that benefiting you?** Centralized storage of HR documents and ease of on-boarding new employees. We improved on-boarding from 2 weeks to 2 hours. Immediate access by authorized personnel to all employee HR information. Integration with our Review Management System (ReviewSnap) was extremely easy. ### 36. Zenefits : Giving Me Time Back in My Day **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about HR Plus?** My favorite part about Zenefits is how it simplifies my onboarding process by keeping everything online. **What do you dislike about HR Plus?** I'm sad that Zenefits is no longer functioning as a health insurance broker. The fact that we will have two different systems to use for this going forward is concerning, and I'm worried things will get messed up or lost in communication during my open enrollment and general new hire enrollments in insurance. **Recommendations to others considering HR Plus:** Make sure everything during your implementation goes perfectly so your use of the product going forward is seamless. Their support has really improved over the years, and I do appreciate the feedback they ask for to make their product better and better. **What problems is HR Plus solving and how is that benefiting you?** Onboarding documents moved to completely electronic, making the process fast and easy for both the employer and the employee. ### 37. Field Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HR Plus?** All HR functions are integrated related to an employee are integrated into one easy to use interface. **What do you dislike about HR Plus?** The reporting capabilities are limited. Not many options to create custom or ad hoc reports. Pre-determined reports are OK - but could be more in depth. **What problems is HR Plus solving and how is that benefiting you?** Payroll, employee information, PTO/Vacation requests. ### 38. Excellent Onboarding tool **Rating:** 4.5/5.0 stars **Reviewed by:** Angela A. | Talent Acquisition Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about HR Plus?** Easy to use, simple, modern. I really like this tool as a go between signed offer letter and start date. **What do you dislike about HR Plus?** I haven't come across anything I don't like. **Recommendations to others considering HR Plus:** If you're looking for an easy to implement tool for new hires, this is it! I highly recommend this tool. **What problems is HR Plus solving and how is that benefiting you?** New Hire Onboarding ### 39. Lack of Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about HR Plus?** The price. Until they started charging. **What do you dislike about HR Plus?** Aside from system errors throughout the year and a requirement to audit all information pushed from Zenefits into payroll and benefits systems, our benefits renewal was a mess. System problems with their "beta version" held up the roll out and we spent as much time waiting for Support to open on the West Coast. Waiting until 11:00 EST to get support should be obsolete today. **What problems is HR Plus solving and how is that benefiting you?** Zenefits was our one-stop HR solution for recruiting, onboarding, benefits management and personal/payroll information. It is a single source, which is good. However the system has many bugs and we constantly were auditing information to ensure payroll and benefits were accurate. ### 40. Great platform for multiple HR initiatives **Rating:** 4.0/5.0 stars **Reviewed by:** Eric B. | Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about HR Plus?** Simple place to go to and find necessary HR information. Easy to submit time off, review employee handbook for policies, view employee directory, setup flex transportation with spending card, and managing benefits. **What do you dislike about HR Plus?** Commuter benefits don’t decrease amounts as frequently as I would like. Hard to get sense what how much I currently have in my account. **What problems is HR Plus solving and how is that benefiting you?** Having a single place for HR management. ### 41. Simple and Extensive **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita P. | Overlord, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2018 **What do you like best about HR Plus?** It looks great and is easy to use, with great support. **What do you dislike about HR Plus?** Would like to see more integrations, possibly on the 401K side. **What problems is HR Plus solving and how is that benefiting you?** Streamlines hiring/onboarding, as well as payroll and time off requests, are the in terms of saving time. ### 42. Zenefits review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2018 **What do you like best about HR Plus?** I like that Zenefits is really simple and intuitive to use and combines different HR needs into one platform. **What do you dislike about HR Plus?** There actually isn't anything I particularly dislike. **What problems is HR Plus solving and how is that benefiting you?** We use Zenefits to make it easy to request time off, and we've used it in the past as a resource for our health insurance plans. ### 43. Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2018 **What do you like best about HR Plus?** I love how easy the Zenefits system is to learn. I have been with the company a month and have learned how to use the system already. **What do you dislike about HR Plus?** The reports could be more customizable and easy to make your own. **What problems is HR Plus solving and how is that benefiting you?** I love how simple it is to help employees with customer service questions. It's very easy for them to navigate the system on their own. ### 44. Great platform to manage your benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2018 **What do you like best about HR Plus?** Very easy to use/manage all benefits in one place. Making selections is also very easy through the platform. **What do you dislike about HR Plus?** I haven't received many update emails when i make changes. That may be a setting I have not selected, but it would be nice to get a quick email reminder once a change is made. **Recommendations to others considering HR Plus:** Great way to manage all benefits for your employees. Selecting and making benefits choices are easy, comparing the different plans is very simple as well. I like that you can manually change your 401k contribution in less than 2 minutes. **What problems is HR Plus solving and how is that benefiting you?** Managing benefits, selecting benefits, changing benefits. Using it for health, vision and dental insurance. Also 401k. ### 45. Zenefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about HR Plus?** It is a user-friendly platform. I like that all of my HR areas are in one place and synch ealisy. **What do you dislike about HR Plus?** I wish the PTO feature was a little more user friendly and allowed employees to request unpaid time off. **Recommendations to others considering HR Plus:** It's a good platform. **What problems is HR Plus solving and how is that benefiting you?** I've saved quite a bit of time with payroll. I also really like the time and attendance app. ### 46. Benefits done easy **Rating:** 4.5/5.0 stars **Reviewed by:** Mackenzie S. | Associate, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about HR Plus?** Zenefits is very easy to use. Finding your insurance information, vacation days and employment documents is simple because it is all in on space. **What do you dislike about HR Plus?** This is an HR website, but it should really only be treated as a benefit and employee countertop. This isn't a real HR rep, it is only where functions related to benefits are conducted. **What problems is HR Plus solving and how is that benefiting you?** My agency uses Zenefits to make solving benefits related claims more streamlined for our CFO because we do not have an HR department at our agency. ### 47. Mid Size Zenefits Customer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about HR Plus?** Always improving the product, highly customizable, easy setup and we were able to launch to our employees very quickly. **What do you dislike about HR Plus?** The standard automated emails that are sent out from the system are not customisable and we are not aware of which ones are sent and to whom they are sent. No support for commission only employees **What problems is HR Plus solving and how is that benefiting you?** Onboarding was our driving force in adopting Zenefits and we like the custom fields a lot. PTO and time tracking were also big things that we needed and are now very easily done within zenefits. ### 48. Clean and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** 🌟 Jackie S. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about HR Plus?** I like that it has a clean and simple design, allowing me to always find the information I need, when I need it. **What do you dislike about HR Plus?** There's really nothing I dislike. The one thing I struggled with recently, but figured out after 5 minutes of playing with the tool is how to actually use the vision care. **What problems is HR Plus solving and how is that benefiting you?** I always know what my benefits are and where to find them. I just downloaded the app and it made it even easier for vision. I'm going to use it soon, so I will see how it works when actually needing to show my insurance via Zenefits. ### 49. Employees Love It **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about HR Plus?** The ease of use, the apps that employees can use on their phones. **What do you dislike about HR Plus?** I am having problems with performance management - but we are new to that function so we are in a learning curve. **What problems is HR Plus solving and how is that benefiting you?** Timekeeping. ### 50. Easy and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about HR Plus?** Easy to clock in and out of. Monitor time schedules. **What do you dislike about HR Plus?** Taking pictures prior to clocking in and out... it's just ackward **What problems is HR Plus solving and how is that benefiting you?** I have not run into any problems recently ## HR Plus Discussions - [Are there any offers to Companies that are impacted due to Covid?](https://www.g2.com/discussions/32829-are-there-any-offers-to-companies-that-are-impacted-due-to-covid) - 1 comment, 1 upvote - [How can I add more than one account to my direct deposit?](https://www.g2.com/discussions/how-can-i-add-more-than-one-account-to-my-direct-deposit) - 2 comments, 1 upvote - [Is Zenefits secure?](https://www.g2.com/discussions/zenefits-is-zenefits-secure) - 2 comments - [Does Zenefits do payroll?](https://www.g2.com/discussions/does-zenefits-do-payroll) - 2 comments - [View HR Plus pricing details and edition comparison](https://www.g2.com/products/trinet-hr-plus/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+13%3A28%3A32+-0500&secure%5Bsession_id%5D=c4a4fccf-d313-4995-add5-7dfdd882b924&secure%5Btoken%5D=3faba44317bb34ce0ad6fa48c859f7f8429fa97b21f7291a2808e30139154cca&format=llm_user) ## HR Plus Integrations - [Okta](https://www.g2.com/products/okta/reviews) ## HR Plus Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Platform Basics** - Interoperability - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Content** - Automation - File Sharing - Content Library **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Data** - Dashboards And Reports - Historical Data **Generative AI** - AI Text Summarization **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities ## Top HR Plus Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,615 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,556 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,996 reviews)