GD Gareth D. Small-Business (50 or fewer emp.) 8/6/2020 "Fantastic Professional email protection" 4.5/5 What do you like best about Hornetsecurity Spam and Malware Protection? They provide a broad range of extremely efficient mail filtering solutions at good prices. The filtering is also all done in the Cloud so no software setup or configuration is required for the end user customers. Review collected by and hosted on G2.com. What do you dislike about Hornetsecurity Spam and Malware Protection? Support ticket response times are very poor. I've been using their services for years and up until recent months I was partnered with EveryCloud Technologies who had been HornetSecurity's partner in the UK for a long time. They have since been fully taken over by HornetSecurity and I regret to say that since that happened the response times for support requests has gone downhill badly. When it was EveryCloud I typically got a response to any tickets within the hour, and certainly same day. In past couple of months I've found I sometimes wait many days for a proper response or solution, and have more than once had to remind them one or more times in order to get a proper response. They really need to get a grip on this problem. Review collected by and hosted on G2.com. What problems is Hornetsecurity Spam and Malware Protection solving and how is that benefiting you? They provide my business with the ability to offer our customers a world class mail filtering service covering antispam, antivirus, and advanced threat protection including spearphishing. It gives us another range of products and services we can resell (which of course gives us an additional revenue stream) and it rounds out the email hosting and management services we already offer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 7 reviewers think of Hornetsecurity Spam and Malware Protection 4.9 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/hornetsecurity-spam-and-malware-protection/reviews)